The Industry Response [Private Equity Series, Part 4]
There are lots of opportunities for things to go wrong, and for blame and accusations to be cast even when nothing has gone wrong.
Read MorePosted by Steve Moran | Mar 28, 2024 | Foresight Financials | 0 |
There are lots of opportunities for things to go wrong, and for blame and accusations to be cast even when nothing has gone wrong.
Read MorePosted by Steve Moran | Mar 27, 2024 | Technology | 0 |
Imagine taking the bold step of putting a camera in every single resident’s room (with their permission of course).ย ย
Read MorePosted by Jozsef Horvath | Mar 26, 2024 | Sales & Marketing | 0 |
It is time for a paradigm shift โ one that champions depth and genuine human connection.
Read MorePosted by Abbie Richie | Mar 26, 2024 | Tech Tuesday | 0 |
Abbie Richie teaches us all about OTC hearing aids alongside special guests: Dr. Amyn Amlani, Ron Ganot, and Andrew Knott.
Read MorePosted by Steve Moran | Mar 25, 2024 | Foresight Financials | 0 |
Is ownership of related companies that sell services to the nursing homes really a bad thing?
Read MorePosted by Steve Moran | Mar 25, 2024 | Marketing Monday Video | 0 |
Steve Moran and Kris Grazier of Sage Age talk developing a creative strategy. How is it at the forefront of all your marketing initiatives?
Read MorePosted by Steve Moran | Mar 22, 2024 | Foresight TV | 0 |
Steve Moran talks with Jeffrey Farber, the CEO of The New Jewish Home, about workplace culture and low turnover rates.
Read MorePosted by Jack Cumming | Mar 22, 2024 | Foresight Financials | 0 |
The business model for senior living is changing, even in the face of resistance from established entities. What does the future hold?
Read MorePosted by Steve Moran | Mar 21, 2024 | Foresight Financials | 0 |
Over the past few years, the senior living industry has seen the sale of around 400 nursing homes by not-for-profits to for-profit entities. This has led to charges …
Read MorePosted by Steve Moran | Mar 20, 2024 | Wellness Wednesday | 1 |
I thought I was immune to doing this thing that is so hurtful, even though unintentional.
Read MorePosted by Rachel Hill | Mar 20, 2024 | Podcast | 0 |
James Lee and Nicole Will are shaking up senior living! They’re pushing innovation and change, in part through their collaborative, small group event.
Read MorePosted by Abbie Richie | Mar 19, 2024 | Tech Tuesday | 0 |
In recent years, there have been new developments that are revolutionizing cognitive function. Without being traditional tech!
Read MorePosted by Steve Moran | Mar 19, 2024 | Development | 0 |
Senior living is the answer to many of the health care system problems.
Read MorePosted by Steve Moran | Mar 18, 2024 | Foresight Financials | 0 |
The theme is not new: that when private equity, REITs, and other for-profit entities purchase senior living communities, particular nursing homes, quality of care goes to hell.
Read MorePosted by Steve Moran | Mar 15, 2024 | Sales & Marketing | 0 |
We need more data, more research like this. It helps us tell our story better and helps us figure out how to serve the older population in this country.ย
Read MorePosted by Steve Moran | Mar 15, 2024 | Foresight TV | 0 |
Steve will be talking to Brett Robinson, about the Active 55+ marketplace and Sparrow’s unique approach to this opportunity.
Read MorePosted by Jack Cumming | Mar 14, 2024 | Foresight Financials | 0 |
Itโs easy to forget that customer value is the key to growth and, ironically, profit maximization. Especially for a trust business like senior living.
Read MorePosted by Steve Moran | Mar 13, 2024 | Foresight TV | 0 |
Join Steve Moran in conversation with Chris Krebsbach (the COO of RM management) and Brett Landrum (the CEO of PROCareHR).
Read MorePosted by Jozsef Horvath | Mar 13, 2024 | Technology | 0 |
By squaring up to our data demons, tidying our tech tactics, and crafting tales that track with our strategy, we’ll not just survive but thrive.
Read MorePosted by Steve Moran | Mar 12, 2024 | Development | 0 |
We need a Hoka of senior living. Someone to create a senior living community, experience that every single senior living operator would want to live in.ย
Read MorePosted by Abbie Richie | Mar 12, 2024 | Tech Tuesday | 0 |
Abbie Richie is joined by Vida Roozen (the COO) and Terry Dry (the CEO of The Smarter Service) to discuss bridging the digital divide.
Read MorePosted by Steve Moran | Mar 11, 2024 | Development | 1 |
My overarching impression is that we as an industry are still trying to figure out what is important to us, to society โ and that we have a long way to go.
Read MorePosted by Steve Moran | Mar 8, 2024 | Foresight TV | 0 |
We will be talking about Severine Petras became the CEO of Priority Lifecare and the future of senior living.
Read MorePosted by Steve Moran | Mar 8, 2024 | Leadership | 0 |
They want to know that sometimes you donโt know what to do, that you make mistakes. Mostly they want to know who the real you is.ย ย
Read MorePosted by Rachel Hill | Mar 7, 2024 | Podcast | 0 |
Ben Broadhead is a personal trainer who specializes in older adults. “They are alienated from the fitness space,” he says. “You don’t see them on the gym floor.”
Read MorePosted by Jack Cumming | Mar 7, 2024 | Foresight Financials | 0 |
The lack of financial principles and safeguards like those that shield insurance annuity policyholders leaves entrance fee residents at risk.
Read MorePosted by Kent Mulkey | Mar 6, 2024 | Wellness Wednesday | 0 |
I know that the day ahead will be filled with amazing opportunities to touch the lives of residents and staff.
Read MorePosted by Abbie Richie | Mar 5, 2024 | Tech Tuesday | 0 |
This week on Tech Tuesday, learn from innovators and experts on the technology you need community needs today.
Read MorePosted by Steve Moran | Mar 5, 2024 | Leadership | 0 |
There are in this world a few industries that are remarkably failure resistant. The question is what makes them different?ย Itโs a single thing: They are obsessed with failure.
Read MorePosted by Steve Moran | Mar 4, 2024 | Life Enrichment | 0 |
A glimpse into how senior living can be a part of the fabric of everyday life for older people โ maybe even for all people.
Read MorePosted by Steve Moran | Mar 1, 2024 | Foresight TV | 0 |
Steve Moran will be talking to Photographer, Helen Rimell about her photo series along with Gina Martin and Carrie Aalberts.
Read MorePosted by guestcontributor | Mar 1, 2024 | Sales & Marketing | 0 |
Like Kellogg’s, we must take a different approach to the senior living consumer. We must persuade them that our communities are the best solution.
Read MorePosted by Steve Moran | Feb 29, 2024 | Life Enrichment, Sales & Marketing | 0 |
Because the ultimate goal is to tell the story of how great senior living is โฆ and we do believe this right?
Read MorePosted by Steve Moran | Feb 28, 2024 | Employee Engagement | 0 |
In the very best organizations, they see failure as an opportunity to grow and learn. Failures are seen in the context of experiments.
Read MorePosted by Abbie Richie | Feb 27, 2024 | Tech Tuesday | 0 |
Join Abbie Richie and special guests Shawn Wiora, Joe Hausch, Sasha Dawn, and Sara Kyle to hear about new tech offerings in 2024.
Read MorePosted by Susan Saldibar | Feb 27, 2024 | Sales & Marketing | 0 |
Scott created ConversionFormula out of a need for funnels full of quality prospects. Here are a few takeaways from Scott to think about …
Read MorePosted by Steve Moran | Feb 27, 2024 | Leadership | 0 |
A significant aspect of what I do is visit senior living communities. I find it really hard to write about the industry without experiencing it for myself.
Read MorePosted by Steve Moran | Feb 26, 2024 | Life Enrichment | 0 |
The idea of how to tell the story better is a problem that churches and senior living have in common, hence the title.ย
Read MorePosted by Steve Moran | Feb 23, 2024 | Foresight TV | 0 |
Join Steve Moran for a conversation with Lori Alford, COO of Avanti Senior Living, about the future of senior living.
Read MorePosted by Steve Moran | Feb 23, 2024 | Leadership | 0 |
If you have the courage to tackle these questions, you will be more successful and happier in your professional and personal life.ย
Read MorePosted by Susan Saldibar | Feb 22, 2024 | Technology | 0 |
Residents and families choose Arbor for peace of mind, and Accushield plays a crucial role in delivering that peace.
Read MorePosted by Jack Cumming | Feb 22, 2024 | Foresight Financials, Leadership | 0 |
My experience is that most senior living operators have no idea that there is a national association of residents.
Read MorePosted by Rachel Hill | Feb 21, 2024 | Podcast | 0 |
Embarking on the caregiving journey? Let’s talk about this game-changer: โRoadmap for Eldercare,โ by the incredible Christie Freeze.
Read MorePosted by Steve Moran | Feb 21, 2024 | Wellness Wednesday | 1 |
The problem is that getting the right answers is not ultimately what changes the world. It is about focusing on making the lives of others better.
Read MorePosted by Abbie Richie | Feb 20, 2024 | Tech Tuesday | 0 |
This episode of Tech Tuesday delves into all of the cutting-edge Dementia and Memory Care tech on the horizon.
Read MorePosted by Steve Moran | Feb 20, 2024 | Development | 0 |
What would take to make senior living more desirable to more people? When we make living in senior living better than living at home.
Read MorePosted by Jack Cumming | Feb 19, 2024 | Leadership | 0 |
Do you aspire to CEO? If not, why not? Perhaps you are well-qualified and just doubt yourself. Instead of letting fear limit your life, lift your sights.
Read MorePosted by Steve Moran | Feb 16, 2024 | Foresight TV | 0 |
Steve Moran is more of an Ageism skeptic than Jordan and Meg. Or perhaps, their definition is broader than Steve’s. Hear their debate on FTV.
Read MorePosted by Steve Moran | Feb 16, 2024 | Development | 0 |
No one wants to say, “Iโve got a mess.” And yet having the courage to do just that is the only way to get unstuck.
Read MorePosted by Steve Moran | Feb 16, 2024 | Leadership | 0 |
I want to propose that if all you do at the NIC Spring conference in Dallas is network, you will miss out big time. Take a look …
Read MorePosted by Jack Cumming | Feb 15, 2024 | Leadership | 0 |
Is it possible for senior living executives and residents to join together in a common cause to make old age the best years of our lives?
Read MorePosted by Abbie Richie | Feb 13, 2024 | Tech Tuesday | 0 |
Ken Honeycutt takes us through the Samsung Health House, a collaborative featuring 10 startup companies from the AgeTech Collaborative.
Read MorePosted by Steve Moran | Feb 13, 2024 | Employee Engagement | 0 |
How would you feel if 80%, 90%, or 100% of your executive directors were like your best one?
Read MorePosted by Steve Moran | Feb 12, 2024 | Marketing Monday Video | 0 |
Developing a digital strategy is one of the first tools in your arsenal for a successful organization. But where do you start?
Read MorePosted by Jack Cumming | Feb 12, 2024 | Sales & Marketing | 0 |
Clicking reply to a no-reply eblast shows interest that will be lost forever. Thatโs true for all businesses but especially for senior living.
Read MorePosted by Steve Moran | Feb 9, 2024 | Foresight TV | 0 |
Steve will be talking to Deanna Murphy about how leaders can find and leverage each team member’s superpower.
Read MorePosted by Susan Saldibar | Feb 8, 2024 | Technology | 0 |
CaringOnDemand challenged the old agency home-care model and won. Now you can win too.
Read MorePosted by Steve Moran | Feb 8, 2024 | Leadership | 0 |
Imagine that for all of 2024, at the end of every workday, you asked yourself: Who did I create value for today?
Read MorePosted by Leigh Ann Hubbard | Feb 7, 2024 | Leadership | 0 |
At Foresight, one of the most-asked questions we get is, โWhat’s the best senior living conference to attend?โ
Read MorePosted by Rachel Hill | Feb 7, 2024 | Podcast | 0 |
At age 77, Jane Leder became a podcaster. On her show,ย Older Women & Friends, she takes a deep dive …
Read MorePosted by guestcontributor | Feb 7, 2024 | Wellness Wednesday | 0 |
“I was glad I lived long enough to see all this, to understand a bit of it, and be engulfed in wonder and affection.”
Read MorePosted by Abbie Richie | Feb 6, 2024 | Tech Tuesday | 0 |
Abbie Richie and Laurie Orlov, an Industry analyst and consultant, talk everything to come in the world of AI.
Read MorePosted by Steve Moran | Feb 6, 2024 | Development | 0 |
The real question you face is how to find the right partners to work with. The 2024 NIC Spring Conference is the best place to find that next great match.ย ย ย
Read MorePosted by Steve Moran | Feb 6, 2024 | Sales & Marketing | 0 |
The cost of doing this would not be nothing, but it would be lower than hiring some big name celebrity and would be much more sustainable.
Read MorePosted by Steve Moran | Feb 5, 2024 | Sales & Marketing | 1 |
If we tell stories about how we are, in fact, transforming the lives of residents and their families, life for senior living will get much much better!
Read MorePosted by Steve Moran | Feb 4, 2024 | Development | 0 |
My question for you: Where are you trapped in your organization? What do you need to do to break through that trap?
Read MorePosted by Steve Moran | Feb 2, 2024 | Foresight TV | 0 |
Join Steve Moran in conversation with Benjamin Surmi, Director of Education and Culture with Koelsch Senior Communities.
Read MorePosted by Kent Mulkey | Feb 2, 2024 | Leadership | 0 |
As a leader, the opportunity to build into the lives of younger and aspiring leaders is perhaps the greatest gift you have been given.
Read MorePosted by Steve Moran | Feb 1, 2024 | Life Enrichment, Sales & Marketing | 0 |
Boomers have a pretty good idea of what they donโt want, and that is senior living as it exists today. But even that is not quite right.
Read MorePosted by Steve Moran | Jan 31, 2024 | Leadership | 1 |
The thing I hate most about the conversation is that it represents knee-jerk thinking of the general public.
Read MorePosted by Abbie Richie | Jan 30, 2024 | Tech Tuesday | 0 |
Join Abbie Richie to go behind the scenes and take a look into all of the insights and discoveries made at CES 2023.
Read MorePosted by Jack Cumming | Jan 30, 2024 | Technology | 0 |
We shouldnโt reinvent ethics for AI, but we should perfect the ethics that have been handed down to us through the eons.
Read MorePosted by Steve Moran | Jan 29, 2024 | Marketing Monday Video | 0 |
Join Steve Moran in conversation with Scott Wells to discuss Conversion Forumula’s completely new approach to marketing senior living.
Read MorePosted by Jack Cumming | Jan 26, 2024 | Leadership | 0 |
By Jack Cumming On January 25, as expected, the Senate Special Committee on Aging held its hearing...
Read MorePosted by Steve Moran | Jan 26, 2024 | Foresight TV | 0 |
Earn meaningful attention that impacts your business and advances your career through social media with guest Brian Honigman.
Read MorePosted by Steve Moran | Jan 26, 2024 | Life Enrichment | 0 |
Our ability to get better depends on two things. The first is to be comfortable being uncomfortable, and the second …
Read MorePosted by Rachel Hill | Jan 24, 2024 | Podcast | 0 |
Danny Cords is an organizational psychologist (cool, right?) who coaches leaders on how to motivate their teams and get the best from them.
Read MorePosted by Steve Moran | Jan 24, 2024 | Foresight TV | 0 |
We’re teaming up with Procare HR (a Foresight partner) to bring you the latest in HR strategies that are working in senior living right now.
Read MorePosted by Steve Moran | Jan 24, 2024 | Wellness Wednesday | 1 |
This is our opportunity. This is our joy. My prayer for you is that you are not so busy that you miss seeing these moments.
Read MorePosted by Abbie Richie | Jan 23, 2024 | Tech Tuesday | 0 |
Abbie Richie welcomes Traci Lamb, CEO/Founder of the Caregiving Worldwide Network, to explore the transformative world of Caregiver Tech.
Read MorePosted by Steve Moran | Jan 23, 2024 | Leadership | 0 |
Most of our readers are โbosses,” and as a boss, you have a profound impact on the lives of your team members.
Read MorePosted by Jack Cumming | Jan 22, 2024 | Leadership | 0 |
The simplest sign the senior living industry could send would be for a spokesman to appear at the hearing on Thursday to declare a new dawn.
Read MorePosted by Jack Cumming | Jan 22, 2024 | Technology | 0 |
The explosive arrival of artificial intelligence into public awareness has raised both fears and hopes. Here we consider whether the hopes are well-placed.
Read MorePosted by Steve Moran | Jan 19, 2024 | Foresight TV | 0 |
Cecily Laidman joins Steve Moran to talk about going beyond brick and mortar expectations in senior living.
Read MorePosted by Steve Moran | Jan 19, 2024 | Leadership | 2 |
Senior living owners and operators would sleep like babies โ if only we were willing to believe the industry can be turned around.ย
Read MorePosted by Steve Moran | Jan 18, 2024 | Leadership | 0 |
The Washington Post appears to be intent on hurting older people in this country, and I donโt know why!
Read MorePosted by Steve Moran | Jan 17, 2024 | Leadership | 0 |
What the experiment told me is powerful, wonderful, and not hugely surprising. We are a group of people who really care about other people.
Read MorePosted by Abbie Richie | Jan 16, 2024 | Tech Tuesday | 0 |
Join Abbie Richie and special guests Dave Wiederrich and Allyson Schriertech to discuss cutting-edge Dementia technology.
Read MorePosted by MaryLee Herrmann | Jan 16, 2024 | Employee Engagement, Technology | 0 |
HR folks are stressed. So how about investing in software like an HRIS to make their lives easier? Brett Landrum has tips to help you.
Read MorePosted by Jack Cumming | Jan 16, 2024 | Leadership | 0 |
Ethical standards dictate that the board ensure that the business fully accepts its moral responsibilities.
Read MorePosted by Steve Moran | Jan 12, 2024 | Foresight TV | 0 |
Nancy Harhut is an expert on using behavioral science to sell more. Join us to learn how to attract more prospects and fill more units.
Read MorePosted by Steve Moran | Jan 12, 2024 | Leadership | 0 |
My dream is that we start being more forthright about fails where the consequences were minimal or nonexistent. That we can tell the lessons we learned.
Read MorePosted by Steve Moran | Jan 11, 2024 | Leadership | 0 |
How much better off the industry, residents, team members would be if we were to take a proactive approach to these disasters.ย ย
Read MorePosted by Steve Moran | Jan 10, 2024 | Wellness Wednesday | 0 |
We construct our lives and our businesses in ways to keep trouble from happening, but it is impossible to make trouble go away.ย
Read MorePosted by Abbie Richie | Jan 9, 2024 | Tech Tuesday | 0 |
Abbie Richie goes live from the expo floor of CES. With many interviews lined up, this will be an episode you won’t want to miss!
Read MorePosted by Jack Cumming | Jan 9, 2024 | Technology | 0 |
Artificial intelligence (AI) offers a chance for the industry to leapfrog from defensiveness to a more positive image.
Read MorePosted by Steve Moran | Jan 8, 2024 | Marketing Monday Video | 0 |
Angela Hamilton of SageAge joins Steve Moran for an episode all about Microdata usage, and how it can fill your community.
Read MorePosted by Steve Moran | Jan 6, 2024 | Development | 0 |
There are lots of little things that make senior living less good than it could be, leaving an impression of mediocrity or worse.
Read MorePosted by Steve Moran | Jan 5, 2024 | Foresight TV | 0 |
Steve will be kicking off the 2024 season of Foresight TV with Tana Gall the President of Merrill Gardens talking about the year to come.
Read MorePosted by Steve Moran | Jan 5, 2024 | Leadership | 2 |
What no one has really studied are the people who start searching and then never move in. Why did they say no to senior living? We need to explore this.
Read MorePosted by MaryLee Herrmann | Jan 4, 2024 | Employee Engagement | 0 |
Here are three parts of your HR storyboard that Brett Landrum, founder and co-CEO of Procare HR says most companies arenโt getting right.
Read MorePosted by Kent Mulkey | Jan 4, 2024 | Leadership | 0 |
In 2024 I am as passionate and committed as ever, perhaps more so, to work alongside older adults. Hereโs why …
Read MorePosted by Jack Cumming | Jan 3, 2024 | Technology | 0 |
Lately, it seems like the world is aflame with artificial intelligence fever. AI now is like the internet was then. But itโs only a tool โ our tool.
Read MorePosted by Abbie Richie | Jan 2, 2024 | Tech Tuesday | 0 |
Abbie Richie is joined by Jon Scott Williams and Sandro Cilurzo on engaging with a test bed, the way to measure success, and ensure ROI
Read MorePosted by Steve Moran | Jan 2, 2024 | Leadership | 0 |
All this doom and gloom misses an important truth. We have incredible capacity to figure out new, unthought-of solutions.
Read MorePosted by Abbie Richie | Dec 29, 2023 | Foresight TV | 0 |
What if you could offer residents ร la carte care โ without adding staff or expense? It’s not some futuristic dream. It’s happening now.
Read MorePosted by Leigh Ann Hubbard | Dec 29, 2023 | Leadership | 0 |
What was big in 2023? This was! Here are this yearโs articles. You were into provocative challenges, in-depth analysis, and insider insights.ย
Read MorePosted by Steve Moran | Dec 28, 2023 | Development | 2 |
We should be as outraged as the people commenting on the article are. But I am not sure I have seen any industry outrage at all.
Read MorePosted by Steve Moran | Dec 27, 2023 | Wellness Wednesday | 1 |
Perhaps a truly awesome life is figuring out a way to embrace all the moments, even those that are the very worst.
Read MorePosted by Abbie Richie | Dec 26, 2023 | Tech Tuesday | 0 |
Happy 100th episode of Tech Tuesday! We are thrilled to celebrate 100 great shows and the many more to come.
Read MorePosted by Steve Moran | Dec 26, 2023 | Leadership | 0 |
If this is true, then it is a massive management failure and should be a lesson to every industry leader who tolerates this kind of behavior.ย ย
Read MorePosted by Steve Moran | Dec 22, 2023 | Foresight TV | 0 |
Steve Moran talks with Lori Alford about how Avanti Senior Living continues to make senior living work well for residents and team members.
Read MorePosted by Jack Cumming | Dec 22, 2023 | Life Enrichment | 0 |
The 75 Words Writing Club met shortly before Christmas to share on the topic โA Memorable Christmas Gift.โ The stories are memorable!
Read MorePosted by Steve Moran | Dec 21, 2023 | Employee Engagement | 0 |
They staff very differently than many organizations, and I love this so much. They staff to the care needs of the individual … learn more in this article!
Read MorePosted by Jack Cumming | Dec 20, 2023 | Leadership | 0 |
โThe best defense is a strong offense,โ as the adage goes. If you believe that the industry should go positive, read on.
Read MorePosted by Abbie Richie | Dec 19, 2023 | Tech Tuesday | 0 |
Join Abbie Richie on Tech Tuesday as she explores the $648 billion market for adults over 50. Don’t miss this episode on the future of tech.
Read MorePosted by Susan Saldibar | Dec 19, 2023 | Development | 0 |
If youโre still battling with paper and spreadsheets or apps that are clunky to run, take a page from Justinโs book, โLook at the ROI. Itโs insane!”
Read MorePosted by Steve Moran | Dec 19, 2023 | Leadership | 0 |
Some of the industry will love and explore what we need to learn from this series and how we can use it to be even better.ย
Read MorePosted by Leigh Ann Hubbard | Dec 18, 2023 | Sales & Marketing | 0 |
Crisis communications can stop negativity in its tracks โฆ and sometimes spin the momentum around to positivity by drawing people to your side!
Read MorePosted by Steve Moran | Dec 15, 2023 | Foresight TV | 0 |
Steve Moran and Jamison Gosselin reveal insights into how consumers are really thinking about senior living.
Read MorePosted by Steve Moran | Dec 15, 2023 | Sales & Marketing | 0 |
It is not uncommon for me to receive a promotional email with a video testimonial from residents. In theory this is a great idea โฆ
Read MorePosted by Kent Mulkey | Dec 14, 2023 | Employee Engagement | 0 |
Why do they stick with what they say is the โbudgetโ for the position? Makes no sense. They keep getting what they have been getting. Nothing.
Read MorePosted by Abbie Richie | Dec 12, 2023 | Tech Tuesday | 0 |
Fynn.io has developed predictive AI that picks up on small changes. Learn how predictive AI works here with Abbie Richie and Tod Petty.
Read MorePosted by Steve Moran | Dec 12, 2023 | Sales & Marketing | 0 |
And yet, I think there is a lesson here, and that is that everyone who shows up in any community needs to be treated as if they are still relevant …
Read MorePosted by Steve Moran | Dec 11, 2023 | Marketing Monday Video | 0 |
Steve and Courtney Bayron will be talking about what high-performing communities and leaders do differently than communities who struggle.
Read MorePosted by Jack Cumming | Dec 11, 2023 | Leadership | 0 |
Success belongs to those who recognize opportunity, and who decisively seize the moment. That takes responsibility.
Read MorePosted by Steve Moran | Dec 8, 2023 | Foresight TV | 0 |
Connor Shephard is an AI expert. He will be joining Steve Moran to talk about what AI can do in your organization and what the future holds.
Read MorePosted by Steve Moran | Dec 8, 2023 | Leadership | 0 |
This did not have to happen; it should not have happened. Here is what went wrong.
Read MorePosted by Steve Moran | Dec 7, 2023 | Technology | 0 |
In all of this, it strikes me that there is a massive difference between those in senior living and those in AI as they think about the future.
Read MorePosted by Rachel Hill | Dec 6, 2023 | Podcast | 0 |
Jean Hartnett, founder of Radical Sabbatical, coaches leaders and caregivers on trauma-informed care in senior living.
Read MorePosted by Steve Moran | Dec 6, 2023 | Employee Engagement | 0 |
They keep saying this thing that is perhaps true, but only because so many leaders say it and believe it. I bet you have said it.
Read MorePosted by Abbie Richie | Dec 5, 2023 | Tech Tuesday | 0 |
Brett Landrum (from Procare HR, a Foresight partner) will fill us in โ and give insider tips on how to pick the right HRIS for your community.
Read MorePosted by Steve Moran | Dec 5, 2023 | Development | 0 |
It was an article more designed to get clicks than to provide an accurate assessment of the current state of elder care or to provide solutions.
Read MorePosted by Steve Moran | Dec 4, 2023 | Leadership | 0 |
The hard truth is that if you see underperforming companies, underperforming communities it is always, 100% of the time, a leadership problem.
Read MorePosted by Steve Moran | Dec 1, 2023 | Foresight TV | 0 |
Steve Nygren has a different view of what Senior Living should look like. Yet, it might be the place we would want to call home as we age.
Read MorePosted by Steve Moran | Dec 1, 2023 | Life Enrichment | 0 |
In the last few years there has been a lot of talk about creating senior living communities with healthy dining experiences.
Read MorePosted by Steve Moran | Nov 30, 2023 | Leadership | 1 |
I hope you look at this list and say to each of them, โNope, I donโt do that.โ And if you can’t, maybe they need some rethinking.
Read MorePosted by MaryLee Herrmann | Nov 29, 2023 | Wellness Wednesday | 0 |
You certainly arenโt going to do your best thinking if you are tight from head to toe. Not to mention, itโs not good for any of your bodyโs systems.
Read MorePosted by Abbie Richie | Nov 28, 2023 | Tech Tuesday | 0 |
53% of seniors over the age of 65 experience persistent pain. Technological advancements have helped illuminate the path forward.
Read MorePosted by Steve Moran | Nov 28, 2023 | Leadership | 1 |
The question I was left with is this: What would serve the senior living leadership community better: leaving it up or taking it down?
Read MorePosted by Steve Moran | Nov 27, 2023 | Employee Engagement | 0 |
This machine is all about being the best senior living organization to work for in the country. Actually to be the best company to work for in the country.
Read MorePosted by Rachel Hill | Nov 22, 2023 | Podcast | 0 |
Fine artist Sky Bergman set out to film her grandmother. Within a few years, she’d launched a project to foster intergenerational connections.
Read MorePosted by Leigh Ann Hubbard | Nov 22, 2023 | Life Enrichment | 1 |
I had a memory glitch โ unlike any Iโve experienced. (Related to a treatable illness.) Have you had this happen?
Read MorePosted by Abbie Richie | Nov 21, 2023 | Tech Tuesday | 0 |
Abbie Richie and Aaron Fish talk integrating technologies such as robotics, self service kiosks, resident engagement platforms, & more.
Read MorePosted by Jack Cumming | Nov 21, 2023 | Development | 0 |
While the OpenAI board was clashing over nonprofit values, LinkedIn hosted a conversation about a similar question for senior living.
Read MorePosted by Steve Moran | Nov 20, 2023 | Leadership | 0 |
The best leaders, the leaders who are running great organizations, have figured out that the pain of change is always worth it.
Read MorePosted by Steve Moran | Nov 17, 2023 | Foresight TV | 0 |
Join Bob Kramer and Steve Moran in conversation about the new and exciting things he is working on and thinking about.
Read MorePosted by Jack Cumming | Nov 17, 2023 | Leadership | 0 |
Getting to know Elon Musk through the lens of Walter Isaacsonโs biography reveals a man of narrow genius with a mastery of tough love.
Read MorePosted by Steve Moran | Nov 16, 2023 | Leadership | 0 |
As a leader, you know theoretically that the people you lead are watching you, but likely you have no real idea how much.ย ย
Read MorePosted by Jack Cumming | Nov 15, 2023 | Wellness Wednesday | 0 |
Whenever something new enters our lives, we quickly decide whether weโre afraid or welcoming. Do you fear change? Worse, are you afraid of success?
Read MorePosted by Abbie Richie | Nov 14, 2023 | Tech Tuesday | 0 |
Join Matt Haywood (Tazergy), Tod Petty (Fynn) and Abbie Richie for a conversation on how good wifi can increase occupancy.
Read MorePosted by Steve Moran | Nov 14, 2023 | Sales & Marketing | 0 |
You need to pay attention to the smiles and attitudes of your team members because they have a huge impact on your occupancy.
Read MorePosted by Steve Moran | Nov 13, 2023 | Marketing Monday Video | 0 |
On this episode of Marketing Monday, Steve and Sean Ochester will talk about what’s hot and what’s not in the world of Digital Marketing.
Read MorePosted by Steve Moran | Nov 13, 2023 | Sales & Marketing | 0 |
The world is not what it once was. We have this powerful opportunity to transform the world of senior living doing it differently.ย
Read MorePosted by Rachel Hill | Nov 13, 2023 | Wellness Wednesday | 0 |
Fear of chasing goals that seem unrealistic is scary. But over time, if we can shift that mindset, thereโs no telling what we can accomplish!
Read MorePosted by Steve Moran | Nov 10, 2023 | Foresight TV | 0 |
What does Taylor Swift have to do with Senior Living? You will have to wait and see as Steve talks with the amazing Arrow Leadership duo.
Read MorePosted by Steve Moran | Nov 10, 2023 | Life Enrichment | 0 |
Life enrichment is the one thing that senior living communities do that simply canโt happen at home. This may be what it takes to get it right.ย
Read MorePosted by Susan Saldibar | Nov 9, 2023 | Technology | 0 |
AI can empower the caregiver to proactively care for the resident. That can make a huge difference in the quality of life for that resident.ย ย
Read MorePosted by Jack Cumming | Nov 9, 2023 | Development | 0 |
Are we health care or a lifestyle product? When capital invests in senior living, are they investing in real estate or a business op?
Read MorePosted by Rachel Hill | Nov 8, 2023 | Podcast | 0 |
Rachel talks with Blima Ehrentreu, the founder and CEO of The Designers Group, about elevating senior living spaces โ for both residents and staff โ and why peaceful spaces are important parts of the healing process.
Read MorePosted by Steve Moran | Nov 8, 2023 | Employee Engagement | 0 |
My bottom line was โ and remains โ that the industry should support staffing minimums done right and reasonably. This means a bunch of things.
Read MorePosted by Abbie Richie | Nov 7, 2023 | Tech Tuesday | 0 |
Abbie Richie and Gina Adams of Wareologie, discuss assistive technology that improves mobilization and safety with fewer resources.
Read MorePosted by Susan Saldibar | Nov 7, 2023 | Employee Engagement | 0 |
Jen is bursting with creative recruiting strategies. And, the biggest reason to check out their strategies is the simplest reason: They work!
Read MorePosted by Steve Moran | Nov 7, 2023 | Employee Engagement | 0 |
It is worth talking to your teams about how to be a yes culture, one that figures out how to make things work for the person making the request.
Read MorePosted by Steve Moran | Nov 6, 2023 | Sales & Marketing | 0 |
Perhaps what gets missed is that there are real people who are writing bad reviews, people who feel like they did not get what they expected.
Read MorePosted by Steve Moran | Nov 3, 2023 | Foresight TV | 0 |
You can have a great culture where people love coming to work. High turnover, agency, and being short-staffed does not have to be the norm.
Read MorePosted by Leigh Ann Hubbard | Nov 3, 2023 | Technology | 0 |
We are living in the in-between. AI and robots are poised to change society. It reminds me of times your residents must have seen.
Read MorePosted by Steve Moran | Nov 2, 2023 | Foresight TV | 0 |
Get pumped for networking and learning with Steve Moran, Tod Petty, and Deionte Davis (Fynn and Accushield โ Foresight partners).
Read MorePosted by Steve Moran | Nov 2, 2023 | Employee Engagement | 0 |
There is a belief that there are not enough caregivers for the senior living sector today. I think this is a hasty response that is not well thought out.
Read MorePosted by Steve Moran | Nov 1, 2023 | All Categories | 0 |
For the first time, Loren Shook CEO of SIlverado is able to talk publicly about what happened in their case for justice.
Read MorePosted by Steve Moran | Nov 1, 2023 | Wellness Wednesday | 0 |
I bet some of you have this same jealousy problem. And yet each day you are profoundly making the lives of people better.
Read MorePosted by Abbie Richie | Oct 31, 2023 | Tech Tuesday | 0 |
Innovative products can improve the lives of people with disabilities and help them become more independent.
Read MorePosted by guestcontributor | Oct 31, 2023 | Leadership | 0 |
Itโs not as easy as โjust hire great people,โ and voila! You have a great team. That would be like a restaurant saying, โJust buy the best ingredients.โ
Read MorePosted by Steve Moran | Oct 30, 2023 | Leadership | 0 |
This was maybe my 14th or 15th NIC. This is a raw dump of my impressions from the conference, influenced by presentations, conversations, and observations.
Read MorePosted by Leigh Ann Hubbard | Oct 27, 2023 | Employee Engagement | 0 |
The sandwich method, at its core, is about taking time to think about and appreciate your team memberโs efforts.
Read MorePosted by Jack Cumming | Oct 26, 2023 | Sales & Marketing | 0 |
When was the last time you met a salesperson who was genuinely interested in what was best for you? Salespeople get paid for sales.
Read MorePosted by Rachel Hill | Oct 25, 2023 | Podcast | 0 |
George Akerman, PhD, JD, is on a mission to ensure that no one is alone in the fight against Parkinsonโs. His movement has impacted people around the country.
Read MorePosted by Steve Moran | Oct 25, 2023 | Leadership | 0 |
This creates a tough and delicate problem, because to be frustrated with older people not โgetting itโ is in itself a kind of ageism.
Read MorePosted by Steve Moran | Oct 24, 2023 | Leadership | 0 |
We know for sure that when we talk about these things they get better. We know that by talking about hard stuff we find solutions.
Read MorePosted by Leigh Ann Hubbard | Oct 23, 2023 | Employee Engagement | 0 |
Hire for skill, not for age โ or you’re cutting yourself short, and you’re discounting some people who are at the top of their game.
Read MorePosted by Steve Moran | Oct 20, 2023 | Foresight TV | 0 |
Steve and Dr. Wasserman will be talking about the business of nursing homes, and how “the business” gets in the way of people.
Read MorePosted by Steve Moran | Oct 20, 2023 | Employee Engagement | 0 |
Your team members will get better instantaneously if you begin to see them as amazing, exceptional employees who you are lucky to have.
Read MorePosted by Steve Moran | Oct 19, 2023 | Foresight TV | 0 |
Tune in on Thursday for an exciting announcement. Steve Moran is here with a Special Edition of Foresight TV.
Read MorePosted by Steve Moran | Oct 19, 2023 | Sales & Marketing | 0 |
No one has ever figured out how to build the perfect landing page that converts every time โฆ until now!
Read MorePosted by Leigh Ann Hubbard | Oct 18, 2023 | Leadership | 0 |
Itโs not that they want you to fail or arenโt feeling for you in the moment. What I mean is, they make mistakes and have screw-ups too.
Read MorePosted by Abbie Richie | Oct 17, 2023 | Tech Tuesday | 0 |
On this Episode of Tech Tuesday, Abbie Richie has on an expert panel of guests to dive deep into the facts of Telehealth.
Read MorePosted by Jack Cumming | Oct 17, 2023 | Life Enrichment | 0 |
Cohousing can benefit all Americans. It looks a lot like todayโs senior housing. Is it the most overlooked opportunity in America?
Read MorePosted by Steve Moran | Oct 16, 2023 | Marketing Monday Video | 0 |
Steve and Sean will be broadcasting LIVE from the SMASH conference. They’ll be talking all the trending topics in senior living marketing.
Read MorePosted by Steve Moran | Oct 13, 2023 | Foresight TV | 0 |
What is working, what is not, and how can leaders lead better to improve the lives of residents and team members in Senior Living?
Read MorePosted by Steve Moran | Oct 13, 2023 | Leadership | 0 |
Are you going to NIC? If you’re still debating attending NIC in Chicago, here are some of the important things to know.
Read MorePosted by Steve Moran | Oct 13, 2023 | Employee Engagement | 0 |
It is time for the industry to step up to the table, demand change and propose a new way of doing things that is fair and reasonable to everyone.ย
Read MorePosted by Steve Moran | Oct 12, 2023 | Foresight TV | 0 |
The SMASH conference brings together pros from all over the country to talk strategy and management, tools and techniques.
Read MorePosted by MaryLee Herrmann | Oct 12, 2023 | Employee Engagement | 0 |
Staffing expenditures are through the roof. How are you supposed to sustain this?! Here’s an unexpected solution.
Read MorePosted by Steve Moran | Oct 12, 2023 | Employee Engagement | 0 |
The industry should be concerned because it appears the number of comments supporting mandates is much higher than those opposing mandates.ย
Read MorePosted by Rachel Hill | Oct 11, 2023 | Podcast | 0 |
Meg LaPorte and Jordan Evans have set out to counter “the last acceptable -ism” โ through artistic activism.
Read MorePosted by Steve Moran | Oct 11, 2023 | Employee Engagement | 0 |
The industry has this opportunity to say, โStaffing mandates are good for residents, families, and team members. Here is what they should look like.”
Read MorePosted by Abbie Richie | Oct 10, 2023 | Tech Tuesday | 0 |
Join us to dive into the future of innovation, harnessing the power of technology and unlocking the potential of data!
Read MorePosted by Steve Moran | Oct 10, 2023 | Technology | 0 |
I use AI as a tool a lot, nearly every day. Here are some of the ways AI can be used in senior living today and in the future.
Read MorePosted by Steve Moran | Oct 6, 2023 | Foresight TV | 0 |
Steve Moran will be talking to Justin Stein of Bickford Senior Living about their largest quarterly occupancy growth in company history
Read MorePosted by Steve Moran | Oct 6, 2023 | Employee Engagement | 0 |
It turns out that you are better off to not take on that project or that initiative if you do not have that person who is fully committed.
Read MorePosted by Steve Moran | Oct 5, 2023 | Foresight TV | 0 |
From AI and robots to middle market and intergenerational communities, all types of innovation are on the conference table for SLIF.
Read MorePosted by Steve Moran | Oct 5, 2023 | Employee Engagement | 0 |
It would be better to budget nothing and look like it was an oversight than to say, โWe thought about it, and that is all we think you are worth.โ
Read MorePosted by Jack Cumming | Oct 4, 2023 | Wellness Wednesday | 0 |
You can find the right situation for your talent. Bring your best game. Raise your performance toward perfection. Love others. Life can be really special.
Read MorePosted by Abbie Richie | Oct 3, 2023 | Tech Tuesday | 0 |
Lets discuss the various problems and specific solutions a technology provider needs to be aware of, so their tech doesn’t get left behind.
Read MorePosted by Steve Moran | Oct 3, 2023 | Leadership | 0 |
Real ageism makes assumptions about older people’s capabilities and judges them before figuring out their capabilities or not.
Read MorePosted by Steve Moran | Oct 2, 2023 | Leadership | 0 |
We see things happen that seem obviously inevitable in hindsight. The question is this: What can we learn from it?
Read MorePosted by Steve Moran | Sep 29, 2023 | Foresight TV | 0 |
Benny Rubin knows more about how to get emails delivered than anyone on the planet. Join us to learn how to end your email blues.
Read MorePosted by Leigh Ann Hubbard | Sep 29, 2023 | Technology | 0 |
Artificial intelligence is the talk of the marketing town. With ChatGPT making headlines, scuttlebutt has it: AI is the future of marketing!
Read MorePosted by Steve Moran | Sep 28, 2023 | Video | 0 |
Steve Moran chats with NIC COO Chuck Harry about the upcoming NIC Fall Conference in Chicago. Check out who’s going to be there.
Read MorePosted by Steve Moran | Sep 28, 2023 | Development | 0 |
It will likely need massive retooling of how we think about older people, how we spend government money, and adequate housing for older people.
Read MorePosted by Rachel Hill | Sep 27, 2023 | Podcast | 0 |
Nicole Will shares what inspired her to leave senior living and start a company focused on enhancing older people’s lives and well-being.
Read MorePosted by Steve Moran | Sep 27, 2023 | Sales & Marketing | 0 |
There are older people who believe things that make them see senior living in a bad light, but would in fact benefit from senior living.
Read MorePosted by Abbie Richie | Sep 26, 2023 | Tech Tuesday | 0 |
This week on Tech Tuesday, Abbie Richie will have on our panel of experts to discuss new Bluetooth capability of hearing technology.
Read MorePosted by Steve Moran | Sep 26, 2023 | Life Enrichment, Sales & Marketing | 0 |
There are so many amazing stories to tell, and when you get your storytelling right, people will be lining up to move into your community.ย
Read MorePosted by Steve Moran | Sep 25, 2023 | Life Enrichment, Sales & Marketing | 0 |
We have to create a work environment where the day-to-day feels like something special. This is a great example of that kind of storytelling.
Read MorePosted by Steve Moran | Sep 22, 2023 | Foresight TV | 0 |
Once in a while, we come across an example of what excellence looks like. Steve will be talking to Cole Marvin about his success story.
Read MorePosted by Steve Moran | Sep 22, 2023 | Life Enrichment | 0 |
We spend more on lawn care than activities. Maybe we are more concerned about how our communities look than what it is actually like to live in them.ย
Read MorePosted by Steve Moran | Sep 21, 2023 | Life Enrichment | 0 |
The big goal has to be for us to keep the narrowing problem as small as possible while continuing to expand the opportunities.
Read MorePosted by MaryLee Herrmann | Sep 20, 2023 | Wellness Wednesday | 0 |
Over the past year Iโve come to realize the benefits doing daily stretching can have on not only our physical but also our mental well-being.ย
Read MorePosted by Abbie Richie | Sep 19, 2023 | Tech Tuesday | 0 |
Bob Roth will share insights on how to best utilize technology resources to offset the demands on todayโs caregiver workforce.
Read MorePosted by Steve Moran | Sep 19, 2023 | Leadership | 0 |
The risk of not knowing is massive. There is also risk for a damaged reputation, which makes it harder to attract new residents and staff.
Read MorePosted by Steve Moran | Sep 18, 2023 | Sales & Marketing | 0 |
This is a huge opportunity that costs you nothing but some time and commitment. Most of you are not using it at all or aggressively enough.
Read MorePosted by Steve Moran | Sep 15, 2023 | Foresight TV | 0 |
Anne Doyle, CEO of Spark Living and Learning, joins Steve Moran of Foresight to discuss the future of Senior Living.
Read MorePosted by Steve Moran | Sep 15, 2023 | Sales & Marketing | 0 |
I came across this powerful Instagram post and immediately wondered how we might learn from it to make senior living better.
Read MorePosted by Susan Saldibar | Sep 14, 2023 | Technology | 0 |
Tod Petty, CMO of Fynn, chatted recently with Abbie Richie on Tech Tuesday about all kinds of things, including AI. And he had plenty to say.
Read MorePosted by Steve Moran | Sep 14, 2023 | Leadership | 0 |
We are heading down the road to a disaster for senior living operators, residents, and team members, and only the capital providers can change that.ย
Read MorePosted by Rachel Hill | Sep 13, 2023 | Podcast | 0 |
Carrie Aalberts, the “Dementia Darling,” of The Continuum, gives us insights from working directly with caregivers.
Read MorePosted by Steve Moran | Sep 13, 2023 | Development | 0 |
The only thing that should matter is the customer experience. This is true for vendor companies, and this is true for senior living.
Read MorePosted by Abbie Richie | Sep 12, 2023 | Tech Tuesday | 0 |
This week on Tech Tuesday, we have a stellar panel of experts ready to explore the most recent hearing aid technology advancements in detail.
Read MorePosted by Steve Moran | Sep 12, 2023 | Life Enrichment | 0 |
These moments in time represent the very best of senior living. It is the perfect example of community, something that you simply cannot get at home.
Read MorePosted by Steve Moran | Sep 11, 2023 | Leadership | 0 |
Once you believe in the possibilities for your community, you can develop an action plan to get there. What do we have to do to get to 90% occupancy?
Read MorePosted by Steve Moran | Sep 8, 2023 | Foresight TV | 0 |
Procare HR joins Steve Moran to talk about all the staffing expectations and requirements post-pandemic and exactly how to manage it all.
Read MorePosted by Jack Cumming | Sep 8, 2023 | Technology | 0 |
Thereโs a lot of mystique and misapprehension around the idea of robots, and when new tools emerge there is the potential for fear to prevail over benefits.
Read MorePosted by MaryLee Herrmann | Sep 7, 2023 | Technology | 0 |
The largest issue isnโt that operators arenโt bringing in innovative systems, itโs that they arenโt using them to their full capacity.ย
Read MorePosted by Steve Moran | Sep 7, 2023 | Life Enrichment | 0 |
For many years I mostly thought wellness programs for senior living, particularly assisted living, were more marketing hype than substantive.
Read MorePosted by Jack Cumming | Sep 6, 2023 | Wellness Wednesday | 0 |
We have much to be angry about. Letโs feel it. Letโs even voice it. Maybe, together, our fantasy Association of Angry Americans might make a difference.
Read MorePosted by Abbie Richie | Sep 5, 2023 | Tech Tuesday | 0 |
We are sure to see tech changes come at an unprecedented rate. Now, the question we’re all asking is, “How will this affect our residents?”
Read MorePosted by Steve Moran | Sep 5, 2023 | Employee Engagement | 0 |
I was recently talking to a senior living executive director who told me this depressing story about ice cream.
Read MorePosted by Steve Moran | Sep 1, 2023 | Foresight TV | 0 |
Join Steve Moran of Foresight in a special episode with Nancy Anzelmo, one of the Co-Founders of Connected Horse.
Read MorePosted by Steve Moran | Sep 1, 2023 | Leadership | 0 |
If we approach all audiences the same, we are setting ourselves up for failure and our audiences for frustration and confusion.
Read MorePosted by guestcontributor | Aug 31, 2023 | Employee Engagement | 1 |
Believing the myth about risk and 1099 workers can result in a community losing control over who the staffing agency will send.
Read MorePosted by Jack Cumming | Aug 31, 2023 | Leadership | 0 |
Here are some takeaways from T.J. Stilesโ probing of the life and business success of Cornelius Vanderbilt.
Read MorePosted by Rachel Hill | Aug 30, 2023 | Podcast | 0 |
What do Ernest Hemingway, lifestyle photography, and storytelling have to with senior living?!...
Read MorePosted by Steve Moran | Aug 30, 2023 | Sales & Marketing | 0 |
Today, the predominant belief is that when you are getting on in years and out of options you should move into senior living.
Read MorePosted by Abbie Richie | Aug 29, 2023 | Tech Tuesday | 0 |
Join host Abbie Richie with guest Aurelie Cornett, to hear about development and advances improving the lives of older adults.
Read MorePosted by MaryLee Herrmann | Aug 29, 2023 | Employee Engagement | 0 |
Meet your issues solver: Brett Landrum, founder and co-CEO of Procare HR. Brett answered Steve Moranโs toughest HR questions. Hereโs his advice.
Read MorePosted by Steve Moran | Aug 29, 2023 | Development | 1 |
If we were to survey the American public, most people would say that senior living is the place you go when you have run out of other options.
Read MorePosted by Jack Cumming | Aug 28, 2023 | Leadership | 0 |
Senior living will benefit by bursting the bonds of conventional rigidity. Change is coming, and the prize will go to the innovators.
Read MorePosted by Steve Moran | Aug 25, 2023 | Foresight TV | 0 |
Lynne has been perhaps the #1 voice driving innovation in Senior Living. Steve will be talking to Lynne about what’s next.
Read MorePosted by Steve Moran | Aug 25, 2023 | Sales & Marketing | 0 |
I have a dream that your community will have so many people wanting to move in that you too will have to use a lottery system.ย
Read MorePosted by Steve Moran | Aug 24, 2023 | Leadership | 0 |
We have a great opportunity to not be like other companies and to instead be like companies that realized customer service is everything.
Read MorePosted by Sophie Okolo | Aug 23, 2023 | Wellness Wednesday | 0 |
Being the type of person we want to be at work takes careful planning. Here are four simple ways to incorporate mental health practices.
Read MorePosted by Abbie Richie | Aug 22, 2023 | Tech Tuesday | 0 |
The Smart Bathroom can monitor health, provide assistance, and connect seniors with caregivers, ensuring a higher quality of life.
Read MorePosted by Jack Cumming | Aug 22, 2023 | Development | 0 |
Isnโt it time for better living? Isnโt it time for a home where people want to live, instead of one where they have to live after theyโre put away?
Read MorePosted by Steve Moran | Aug 21, 2023 | Leadership | 0 |
Next time something goes wrong in your community, it is worthwhile to think about it in terms of how you can use it to your advantage โฆ
Read MorePosted by Steve Moran | Aug 18, 2023 | Foresight TV | 0 |
Steve will be talking to Alice Bonner about how nursing homes can be made better for residents and team members.
Read MorePosted by Steve Moran | Aug 18, 2023 | Leadership | 0 |
It got me thinking that someone should start a senior living advocate business. Learn more about this in the article …
Read MorePosted by Jack Cumming | Aug 17, 2023 | Development | 0 |
The intriguing experiment with which we began shows that Kaiser could be more solidly committed to its mission โto provide โฆ affordable health care โฆ โ
Read MorePosted by Rachel Hill | Aug 16, 2023 | Podcast | 0 |
The great Christy Van Der Westhuizen stops by! She’s dropping sales wisdom that will change your game โ and your mindset.
Read MorePosted by Steve Moran | Aug 16, 2023 | Leadership | 0 |
How are you doing with involving your residents in growing your business โฆ other than collecting money from them?
Read MorePosted by Abbie Richie | Aug 15, 2023 | Tech Tuesday | 0 |
A golden opportunity for products is just on the horizon. And weโre here to show you how to pivot and adjust.
Read MorePosted by Susan Saldibar | Aug 15, 2023 | Technology | 0 |
As Rob puts it, โGive them a voice, a way to record whatโs in their heads.โ Maybe instead of being blamed, they become heroes for spotting something.
Read MorePosted by Steve Moran | Aug 15, 2023 | Leadership | 0 |
More and more I realize that we donโt actually have very good models for getting old. This is particularly true when passing the traditional retirement age.
Read MorePosted by Steve Moran | Aug 14, 2023 | Foresight TV | 0 |
Steve Moran will be talking to Sean Ochester of Sage Age Strategies about the importance of planning for a calendar year.
Read MorePosted by Jack Cumming | Aug 14, 2023 | Life Enrichment | 0 |
Just as most senior living employees find purpose in their work, many residents still seek purpose and engagement in the larger world.
Read MorePosted by Steve Moran | Aug 11, 2023 | Foresight TV | 0 |
Steve will be talking to Doug Olson, the founding CEO and President of Vision Centre, about the quality of leadership in Senior Living.
Read MorePosted by Steve Moran | Aug 11, 2023 | Sales & Marketing | 0 |
I suspect it costs this person many opportunities and โย worse, it starts the conversation on the wrong foot.ย Learn more with this article!
Read MorePosted by Sophie Okolo | Aug 10, 2023 | Sales & Marketing | 0 |
We cannot solve everything regarding making our communities diverse, but itโs high time we innovate and stop doing things the same way.
Read MorePosted by Steve Moran | Aug 9, 2023 | Wellness Wednesday | 0 |
Have you ever had a situation where you had a tough decision to make and simply could not figure out the right course of action?
Read MorePosted by Abbie Richie | Aug 8, 2023 | Tech Tuesday | 0 |
Brett Landrum, of Procare HR, joins to talk the state of HR tech in senior living โ what to look for and options that make your life easier.
Read MorePosted by Steve Moran | Aug 8, 2023 | Life Enrichment | 0 |
From quirky “early bird” dinner times to off-key karaoke nights, get ready for a humorous take on the ups and downs of senior living.
Read MorePosted by Jack Cumming | Aug 7, 2023 | Development | 0 |
We list here 10 bold ideas that might give aging senior living facilities a new life and might also transform how Americans live in the process.
Read MorePosted by Steve Moran | Aug 4, 2023 | Foresight TV | 0 |
Today we dive into what boomers will want when the move into senior living. This could have a tremendous impact on your occupancy.
Read MorePosted by Steve Moran | Aug 4, 2023 | Sales & Marketing | 0 |
The biggest opportunity is to convince a prospect that their life will be better if they live in a senior living community. The first challenge is this:
Read MorePosted by Steve Moran | Aug 3, 2023 | Sales & Marketing | 0 |
Brookdale has so much untapped potential to change the face of senior living โ to move the company to a position of leading the occupancy stats.
Read MorePosted by Rachel Hill | Aug 2, 2023 | Podcast | 0 |
What if prep and optimism replaced anxiety? What if your community were positioned to win no matter the economy?
Read MorePosted by Jack Cumming | Aug 2, 2023 | Development | 0 |
The image could be a more vibrant, vital concept to broaden the market. We can achieve that by appealing to younger people wanting convenience.
Read MorePosted by Abbie Richie | Aug 1, 2023 | Tech Tuesday | 0 |
Further might be the virtual assistant youโve been dreaming of. Learn how when Thomas Bierlein joins Abbie Richie to talk all things AI.
Read MorePosted by Steve Moran | Aug 1, 2023 | Leadership | 0 |
I worry that in senior living and most of the world of business we have come to expect praise and accolades for simply delivering what was paid for.
Read MorePosted by Jack Cumming | Jul 31, 2023 | Sales & Marketing | 1 |
This is the first in a three-part series. In this part, we concentrate principally on a problem that now handicaps senior living, its image.
Read MorePosted by Steve Moran | Jul 28, 2023 | Foresight TV | 0 |
Learn what strategies are working right now in senior living โ from Brett Landrum, founder and co-CEO of Procare HR (a Foresight partner).
Read MorePosted by Steve Moran | Jul 28, 2023 | Life Enrichment | 0 |
The opportunity is massive! When we create programming and lifestyle, every single senior living community that does these two things will be full.
Read MorePosted by Steve Moran | Jul 27, 2023 | Development | 0 |
The problem is that they donโt take the time to get to know the business, the business culture, or the industry.
Read MorePosted by Steve Moran | Jul 26, 2023 | Wellness Wednesday | 4 |
Maybe we need to take a โfake it till you make itโ approach and every day talk about how bad aging in place really is and how great senior living really is.
Read MorePosted by Abbie Richie | Jul 25, 2023 | Tech Tuesday | 0 |
Fara Gold McLaughlin of The Resident Journey, joins Abbie Richie to take you through the ultimate crash course on exactly how to make a sale.
Read MorePosted by Susan Saldibar | Jul 25, 2023 | Employee Engagement | 0 |
If you are serious about getting perspective on whatโs happening inside senior living communities, check out this article!
Read MorePosted by Steve Moran | Jul 25, 2023 | Sales & Marketing | 0 |
Misinformation is a huge problem in the senior living sector, and we should expect better from a news organization like the Wall Street Journal.ย ย
Read MorePosted by Steve Moran | Jul 24, 2023 | Employee Engagement | 0 |
Nursing videos are the third most popular professional videos on TikTok. The best way to hire nurses is to be where nurses are.
Read MorePosted by Steve Moran | Jul 21, 2023 | Foresight TV | 0 |
John Moore is one of the mavericks in the senior living industry. John and Steve Moran discuss where the opportunities and pitfalls exist.
Read MorePosted by Steve Moran | Jul 21, 2023 | Life Enrichment | 0 |
Imagine that you could create a senior living community that could turn ordinary older people into superagers.ย
Read MorePosted by Steve Moran | Jul 20, 2023 | Employee Engagement | 0 |
These senior living organizations have higher occupancy and a much easier time recruiting staff. This all translates into a better bottom line.ย
Read MorePosted by Rachel Hill | Jul 19, 2023 | Podcast | 0 |
Inspired by homes for people with intellectual disabilities, Kosta Yepifantsev is turning long-term care on its head.
Read MorePosted by Leigh Ann Hubbard | Jul 19, 2023 | Life Enrichment | 1 |
The fourth annual Foresight Awards were announced at Evolve 2023. We celebrate the winners, and everyone who makes senior living a great place to work and live!
Read MorePosted by Steve Moran | Jul 18, 2023 | Life Enrichment | 0 |
This yearโs Evolve conference (2023) content has been remarkable. There were two recurring themes, things that can make every senior living community better.
Read MorePosted by Steve Moran | Jul 17, 2023 | Leadership | 4 |
If you do this, everything else you worry about will take care of itself. Your occupancy will be crazy good. Your recruitment and retention will be a snap.
Read MorePosted by Steve Moran | Jul 14, 2023 | Foresight TV | 0 |
Vicki Clark is one of the pioneers of what is today’s modern day senior living. Learn from one of the smartest leaders in the industry.
Read MorePosted by Jack Cumming | Jul 14, 2023 | Technology | 1 |
Wouldnโt it be wonderful if there were a universally accessible record of your health history? Thatโs the dream.
Read MorePosted by Steve Moran | Jul 13, 2023 | Employee Engagement | 3 |
Not only did this grab the attention of workers, it also got the attention of a national news outlet.
Read MorePosted by Steve Moran | Jul 12, 2023 | Wellness Wednesday | 0 |
Loneliness is a problem not just for senior living residents; it is a leadership problem. Figuring this out will make you a better leader.
Read MorePosted by Abbie Richie | Jul 11, 2023 | Tech Tuesday | 0 |
Abbie is here to discuss with Freddie Peyerl how Quiltt is breaking down the barriers to technology adoption in senior living communities.
Read MorePosted by Susan Saldibar | Jul 11, 2023 | Employee Engagement | 0 |
Kathyโs book gets into how those who serve can keep energized. She points out six โbatteriesโ that need to be charged and stay charged by management.
Read MorePosted by Lola Rain | Jul 11, 2023 | Sales & Marketing | 1 |
It would be in everybodyโs best interest if there was a lesson on how to prospect in-person. Check out this cheat sheet for vendors to use at trade shows!
Read MorePosted by Steve Moran | Jul 10, 2023 | Marketing Monday Video | 0 |
Steve Moran will be talking to Sean Ochester of Sage Age about how to turn your website into a more effective qualified lead generator
Read MorePosted by Steve Moran | Jul 10, 2023 | Life Enrichment | 0 |
I find myself wondering if we are spending enough time thinking about what total absorption experiences are or could be for residents.
Read MorePosted by Steve Moran | Jul 7, 2023 | Foresight TV | 0 |
A conversation with Darryl Fisher and Steve Moran about how Dream Flights is creating memories for residents.
Read MorePosted by Steve Moran | Jul 7, 2023 | Sales & Marketing | 0 |
This has a huge potential for some senior living communities to create their own Grimace dark humor videos and be seen as worth a second look.ย
Read MorePosted by Steve Moran | Jul 6, 2023 | Leadership | 1 |
Getting there is not a matter of spending more money. It is 100% about mindset. It does not look the same in every organization.
Read MorePosted by Rachel Hill | Jul 5, 2023 | Podcast | 0 |
Is your dining … boring? Well, get ready, ’cause you’re about to meet Elvis Burrows! Get inspired โ and get excited again!
Read MorePosted by Jack Cumming | Jul 5, 2023 | Leadership | 0 |
Letโs not let senior living ever become like cable. We can do much better. If we make senior living the trusted, responsive industry, everyone will prosper.
Read MorePosted by Abbie Richie | Jul 4, 2023 | Tech Tuesday | 0 |
Burton Kelso joins host Abbie Richie of Foresight to talk about the future of AI. How can it be used to improve Sales and Marketing?
Read MorePosted by Steve Moran | Jul 3, 2023 | Life Enrichment | 0 |
Success in life and in senior living is when we can help our residents and team members see the possibilities still ahead of them.
Read MorePosted by Steve Moran | Jun 30, 2023 | Foresight TV | 0 |
Join us to talk with Kristin Harris, the COO of Nye Health Services. This will be a great conversation about how to do senior living better.
Read MorePosted by Steve Moran | Jun 30, 2023 | Leadership | 0 |
Hardly anyone loves failure, particularly with that failure being their own fault. Worst is when it takes someone else to help you see it.
Read MorePosted by MaryLee Herrmann | Jun 29, 2023 | Sales & Marketing | 0 |
It makes sense that when crafting your marketing messaging, a solid value prop is important. But did you know it can be beneficial in other ways?
Read MorePosted by Steve Moran | Jun 29, 2023 | Sales & Marketing | 0 |
This challenge is very simple. It is primarily geared toward senior living operators but could equally apply to anyone in any industry.
Read MorePosted by Steve Moran | Jun 28, 2023 | Wellness Wednesday | 0 |
Explore how a sense of belonging can transform organizations, communities, and even senior living, leading to increased well-being, occupancy, and profits.
Read MorePosted by Abbie Richie | Jun 27, 2023 | Tech Tuesday | 0 |
If you want millions of people to love your tech product, then love them first. Join Abbie Richie for a conversation with Danielle D. Duplin.
Read MorePosted by Steve Moran | Jun 27, 2023 | Sales & Marketing | 0 |
What if you created an environment where it was an experience โ where a potential resident would go, โI could see myself living my best life hereโ?
Read MorePosted by Leigh Ann Hubbard | Jun 26, 2023 | Leadership | 0 |
Are you a senior living insider? Take this fun quiz, and see how much you know about the world of senior living!
Read MorePosted by Steve Moran | Jun 23, 2023 | Foresight TV | 0 |
Steve Moran and CEO Erin Shvetzoff Hennessey discuss the current state of senior living and skilled nursing and future opportunities.
Read MorePosted by Steve Moran | Jun 23, 2023 | Employee Engagement | 1 |
There are two things you need to do that are simple, though not always easy, that will transform your organization.ย ย
Read MorePosted by Susan Saldibar | Jun 22, 2023 | Sales & Marketing | 0 |
If youโre not using lead attribution, you are underperforming. And you can find out how to start using it through the folks at Conversion Logix.
Read MorePosted by Steve Moran | Jun 22, 2023 | Sales & Marketing | 2 |
Imagine that senior living operators banded together to say โnoโ to all aggregators leads until they started delivering higher quality leads.
Read MorePosted by Rebecca Wiessmann | Jun 21, 2023 | Podcast | 0 |
It’s dementia insight from Down Under! Psychiatrist and brain health coach Kailas Roberts...
Read MorePosted by Steve Moran | Jun 21, 2023 | Leadership | 0 |
You can make it better in your life and in your community. What you can do to make it better right now as you read this article is simple, but not easy.
Read MorePosted by Abbie Richie | Jun 20, 2023 | Tech Tuesday | 0 |
CEO Colin Milner joins Abbie Richie to discuss the current impact and future potential of well-tech in senior living.
Read MorePosted by Jack Cumming | Jun 20, 2023 | Development | 0 |
Does a nonprofit senior living enterprise offer consumer or business advantages over for-profits? That is a question that is seldom asked …
Read MorePosted by Steve Moran | Jun 19, 2023 | Employee Engagement | 0 |
Everyone has good ideas about how to make the community and the company better. They need to be listened to and heard.
Read MorePosted by Steve Moran | Jun 16, 2023 | Foresight TV | 0 |
Join Steve Moran for a conversation with Bennet Kim as they discuss the emerging opportunities in Senior Living.
Read MorePosted by Steve Moran | Jun 16, 2023 | Leadership | 0 |
Senior living operators have been salivating over the “tsunami” of boomers that will โfill every senior living community.โย This is insane!
Read MorePosted by Jack Cumming | Jun 14, 2023 | Wellness Wednesday | 0 |
Generations to come benefit from our gifts to them. The higher we lift them, and the more accepting they are of those gifts, the better our world can become
Read MorePosted by Abbie Richie | Jun 13, 2023 | Tech Tuesday | 0 |
On this episode of Tech Tuesday, find out how the Evolve Conference 2023 virtual summit improves resident and staff satisfaction.
Read MorePosted by Susan Saldibar | Jun 13, 2023 | Sales & Marketing | 0 |
The bad news is that occupancy is down. But you knew that. The good news is that, thanks to the folks from WelcomeHome, we know why.
Read MorePosted by Steve Moran | Jun 13, 2023 | Leadership | 1 |
As a leader it is even worse, because your โstucknessโ cascades to others in your organization. The big question is this: GETTING UNSTUCK?
Read MorePosted by Leigh Ann Hubbard | Jun 12, 2023 | Sales & Marketing | 0 |
What if you were the star marketer who captured Gen X in your area โฆ โcause you were the only one who thought to?
Read MorePosted by Steve Moran | Jun 9, 2023 | Foresight TV | 0 |
Join Steve Moran for a conversation with Sevy Petras as they discuss the emerging opportunities in Senior Living.
Read MorePosted by Steve Moran | Jun 9, 2023 | Leadership | 0 |
We believe other people think the same way we do. It just simply isnโt so.ย What is possible in your life if you write a list of goals …
Read MorePosted by MaryLee Herrmann | Jun 8, 2023 | Marketing Monday | 0 |
Christy told Alex: This whole topic, and the idea of pricing as a science โฆ really does take an innovation in technology.
Read MorePosted by Jack Cumming | Jun 8, 2023 | Development | 0 |
If the market begins to shift toward a grassroots cohousing concept, the question for CCRCs will be whether they can adapt.
Read MorePosted by Rachel Hill | Jun 7, 2023 | KARE-ing Conversations Video | 0 |
As we move forward, we first rewind the clock and visit past episodes in a way you have never seen before.
Read MorePosted by Rachel Hill | Jun 7, 2023 | Podcast | 0 |
Inspiration plus practical tips plus, um, Legos? A heartfelt episode about preparing for what’s to come … and finding joy when it does.
Read MorePosted by Steve Moran | Jun 7, 2023 | Leadership | 0 |
I am afraid that rarely do leaders ask themselves how often their policies and their attitude toward customers create friction that will lead to conflicts.
Read MorePosted by Abbie Richie | Jun 6, 2023 | All Categories | 0 |
Olivia Duke of Caring.com will reveal what digital consumers are looking for โ and how to make sure youโre in their path.
Read MorePosted by Susan Saldibar | Jun 6, 2023 | Technology | 0 |
Itโs nobodyโs fault. Small cues go unnoted. They live only in the heads of your CNAs. What if they were noted?ย How many issues could you solve more quickly?ย
Read MorePosted by Leigh Ann Hubbard | Jun 6, 2023 | Life Enrichment | 0 |
As with anybody else, itโs not that residents wouldnโt enjoy something different, itโs just that communities have to figure out how to make it enticing.
Read MorePosted by Leigh Ann Hubbard | Jun 5, 2023 | Marketing Monday Video | 0 |
Smooth move-ins, happy staff, and pleased new residents can happen when your team aligns around a great, accurate, value proposition.
Read MorePosted by Steve Moran | Jun 5, 2023 | Sales & Marketing | 0 |
Just for fun, I started listing the steps for a senior living customer. Each step represents an opportunity to make getting the sale easier or harder.
Read MorePosted by Steve Moran | Jun 2, 2023 | Foresight TV | 0 |
We discuss how Bickford Senior Living working with Flex has turned the corner and is on the home stretch of solving its staffing challenges.
Read MorePosted by Sophie Okolo | Jun 2, 2023 | Life Enrichment | 0 |
Memory care is what some of our loved ones call home, and home is what it needs to feel like. It’s time we put ourselves in our residents’ shoes for once.
Read MorePosted by Susan Saldibar | Jun 1, 2023 | Sales & Marketing | 0 |
Maybe itโs time to stop complaining about costs, start working those Caring.com leads, and start filling those empty beds!
Read MorePosted by Steve Moran | Jun 1, 2023 | Leadership | 0 |
The current CEO embraced the changing world, figured out how to pivot, figured out what would best serve the customers, and they are thriving.
Read MorePosted by Susan Saldibar | May 31, 2023 | Technology | 0 |
Sonida may be a new user of Accushield, but theyโre already getting their moneyโs worth.ย Here are eight things they like so far:
Read MorePosted by MaryLee Herrmann | May 31, 2023 | Wellness Wednesday | 0 |
If this is such a glorious season, why is May also Mental Health Awareness Month? Shouldnโt depression be on the decline?
Read MorePosted by Abbie Richie | May 30, 2023 | Tech Tuesday | 0 |
Mary Furlong and Abbie Richie discuss piecing together the puzzle of investment trends and innovation in the market.
Read MorePosted by Susan Saldibar | May 30, 2023 | Technology | 0 |
August Health is crushing it in the EHR space.ย Because, when software is grown organically from inside out, hereโs what happens:
Read MorePosted by Leigh Ann Hubbard | May 30, 2023 | Life Enrichment | 0 |
There was talk โ and angst โ about getting buy-in from staff and residents when introducing new ideas. But here are a few experiments that went over well!
Read MorePosted by Steve Moran | May 26, 2023 | Foresight TV | 0 |
Denise Boudreau and Steve Moran discuss how to create the best work culture possible, where people will be lining up to come to work for you.
Read MorePosted by Steve Moran | May 26, 2023 | Technology | 0 |
If you are actively using Text Messaging, it has the potential to improve your relationships with residents, prospects and vendors.
Read MorePosted by Susan Saldibar | May 25, 2023 | Sales & Marketing | 0 |
So, yes, to all the skeptics, automation can be personal.ย And youโve just saved your sales team tons of time. Now what? Theyโll get better at what they do.
Read MorePosted by Jack Cumming | May 25, 2023 | Sales & Marketing | 0 |
These shadow shopping experiences suggest that the industry has yet to learn how to tell its story; it shouldn’t be stigmatized.
Read MorePosted by Rachel Hill | May 24, 2023 | Podcast | 0 |
What if you could monitor residents’ emotional well-being every single day? Embot uses AI to...
Read MorePosted by Sophie Okolo | May 24, 2023 | Life Enrichment | 0 |
Planned activities are important, but activities also need to be at the personal level, because residents are at the forefront of senior living.
Read MorePosted by Abbie Richie | May 23, 2023 | Tech Tuesday | 0 |
Join Abbie Richie and Andy Miller of AARP to discuss how innovations impact senior living now and in the future.
Read MorePosted by Susan Saldibar | May 23, 2023 | Technology | 0 |
Why did it take decades of unread user manuals to figure out that we donโt want to โread the instructionsโ?! For WelcomeHome, this is a no-brainer.
Read MorePosted by Steve Moran | May 23, 2023 | Employee Engagement | 0 |
It turns out that there is one feedback technique that works better than all others. Here are the 19 words:
Read MorePosted by Leigh Ann Hubbard | May 22, 2023 | Marketing Monday Video | 0 |
Steve Moran is crashing our party! We’re talking surprising Q1 trends, straight from WelcomeHome’s database
Read MorePosted by Leigh Ann Hubbard | May 22, 2023 | Technology | 0 |
Senior living is full of passionate, genuine, down-to-earth people. And even in our little bubble, we get social media envy.
Read MorePosted by Steve Moran | May 19, 2023 | Foresight TV | 0 |
Bill Thomas is one of the senior living/aging services disruptors. In this conversation, he talks about how you can win the aging game.
Read MorePosted by Steve Moran | May 19, 2023 | Leadership | 0 |
Often, we make decisions based on previous success without thinking through how much of that success was based not on ourselves but on luck.
Read MorePosted by Leigh Ann Hubbard | May 18, 2023 | Leadership | 1 |
Senior living dining seems to be taking the next step โ not just talking, but acting. What could happen if the entire industry did this?
Read MorePosted by MaryLee Herrmann | May 17, 2023 | Wellness Wednesday | 0 |
With so many options on the market these days, how do you shop for what to put on your feet? Here are some of the things Iโve learned that can help you!
Read MorePosted by Abbie Richie | May 16, 2023 | Tech Tuesday | 0 |
Abbie Richie is joined by Joe Velderman of Cypress Living. They talk about how Cypress Living has embraced Technology for their residents.
Read MorePosted by Leigh Ann Hubbard | May 16, 2023 | Life Enrichment | 0 |
If you arenโt recruiting dining pros with this messaging, what are you waiting for?
Read MorePosted by Leigh Ann Hubbard | May 15, 2023 | Marketing Monday Video | 0 |
Lead attribution can make you a marketing rock star if you know how to use it. One trick? Understand ALL the ways leads are interacting.
Read MorePosted by John Gonzales | May 15, 2023 | Life Enrichment | 0 |
Do you intrinsically know that adverse incidents in our industry are on the rise? Logically, how could they not be?
Read MorePosted by Steve Moran | May 12, 2023 | Foresight TV | 0 |
An Executive Director told me his company turned him loose to lead. With that freedom, in a few months he hit 100% occupancy with a waitlist.
Read MorePosted by Steve Moran | May 12, 2023 | Leadership | 1 |
I more and more worry that our biggest problem is that we are not asking the right questions. Here is my list we should be asking as leaders.
Read MorePosted by Jack Cumming | May 11, 2023 | Sales & Marketing | 0 |
No two senior living communities approach marketing in the same way, though there are similarities. One event, though, in mid-April was the pits.
Read MorePosted by MaryLee Herrmann | May 11, 2023 | Sales & Marketing | 0 |
Will putting your prices online for all to see tank your business? Will it impact your salespeople? Letโs find out!
Read MorePosted by Rachel Hill | May 10, 2023 | KARE-ing Conversations Video | 0 |
In this jam-packed episode, we speak about Women in Leadership, Communication in the Workplace, and everything in between.
Read MorePosted by Rebecca Wiessmann | May 10, 2023 | Podcast | 0 |
“So often as caregivers, we don’t pause to take the win. We’re so focused on...
Read MorePosted by Steve Moran | May 10, 2023 | Employee Engagement | 0 |
Figure these things out, and you will have the best executive directors in the world and the highest performing communities in the country.ย
Read MorePosted by Abbie Richie | May 9, 2023 | Tech Tuesday | 0 |
LIVE from the expo floor at the Senior Living Executive Conference, Sara Kyle joins host Abbie Richie with surprise guests to be revealed.
Read MorePosted by Susan Saldibar | May 9, 2023 | Employee Engagement | 0 |
Hereโs an โelephantโ you may be avoiding: Your CNAs.ย And yet they represent your largest employee base. Their needs denied, suggestions met with silence.
Read MorePosted by Leigh Ann Hubbard | May 9, 2023 | Sales & Marketing | 0 |
Want to reach out to the media but nervous about interviews?ย Wonder if youโve trained your leadership in all they need to know about dealing with press?
Read MorePosted by Steve Moran | May 8, 2023 | Leadership | 0 |
Being willing to change direction, to stop persisting, can pay huge dividends for you, for your organization, and for those you lead.ย
Read MorePosted by Steve Moran | May 5, 2023 | Foresight TV | 0 |
In this episode we talk about all things August Health Platform. This is an episode you will not want to miss.
Read MorePosted by Steve Moran | May 5, 2023 | Employee Engagement | 0 |
There is this belief that immigration will solve the senior living staffing problem that is growing bigger every day. DONโT COUNT ON IT!
Read MorePosted by Steve Moran | May 4, 2023 | Foresight TV | 0 |
It’s almost time for the Senior Living Executive Conference, the official meeting of Argentum! Meet 6 Foresight partners who will be there.
Read MorePosted by Jack Cumming | May 4, 2023 | Leadership | 0 |
Thereโs a lesson for everyone here. Value and integrity matter in all businesses but nowhere more than in congregate senior living.
Read MorePosted by Rachel Hill | May 3, 2023 | KARE-ing Conversations Video | 0 |
In a field where caring for others is paramount, how do we find time to KARE for ourselves? Join us here on KARE-ing conversations.
Read MorePosted by Sophie Okolo | May 3, 2023 | Wellness Wednesday | 0 |
โFocus on the journey, not the destination. Joy is found not in finishing an activity but in doing it.โ Because, in the end, it will all come together.ย
Read MorePosted by Abbie Richie | May 2, 2023 | Tech Tuesday | 0 |
If you could track small changes in resident behavior, could you predict and prevent problems? That’s what Fynn (a Foresight Partner) Claims.
Read MorePosted by Leigh Ann Hubbard | May 2, 2023 | Sales & Marketing | 0 |
The overarching idea is: Your community or company could probably use the publicity, right? Teach folks to say yes to obvious soft stories.
Read MorePosted by MaryLee Herrmann | May 2, 2023 | Sales & Marketing | 0 |
Now you can ditch the daunting, frustrating and inefficient โExcel spreadsheet, dartboard, and a prayerโ method.
Read MorePosted by Leigh Ann Hubbard | May 1, 2023 | Marketing Monday Video | 0 |
Alex Smith, of Further’s Pricing Assistant, is here with insights on how to figure out the best prices. So no money is left on the table.
Read MorePosted by Steve Moran | May 1, 2023 | Development | 0 |
What we rarely ever talk about is the connection factor for senior living leaders. We all assume that everyone has enough friends.
Read MorePosted by Steve Moran | Apr 28, 2023 | Foresight TV | 0 |
It’s the Senior Living Innovation Forum pregame show! The industry is at a turning point… But what directions should we be turning?
Read MorePosted by Steve Moran | Apr 28, 2023 | Leadership | 0 |
Great leadership that understands that the path to high occupancy and profitability is all about fewer guardrails, not more guardrails.
Read MorePosted by Susan Saldibar | Apr 27, 2023 | Sales & Marketing | 0 |
Being open to new ideas is huge these days!ย Maybe itโs time to hold your nose and plunge into places youโve never been before.
Read MorePosted by Steve Moran | Apr 27, 2023 | Life Enrichment | 0 |
Imagine that senior living became a “longevity spa,” where people came not to decline in comfort but to actually reverse the aging process.ย ย ย
Read MorePosted by Rachel Hill | Apr 26, 2023 | KARE-ing Conversations Video | 0 |
Ruth Katz is here to talk about the behind-the-scenes details and how we create a better future for every nursing home community.
Read MorePosted by Rachel Hill | Apr 26, 2023 | Podcast | 0 |
Can dementia sometimes be prevented? Learn about holistic brain health โ and how to make your brain work up a sweat
Read MorePosted by Steve Moran | Apr 26, 2023 | Leadership | 1 |
Every team needs at least one person who, while being a huge fan of the organization and the leaders, is willing to challenge everything.
Read MorePosted by Abbie Richie | Apr 25, 2023 | Tech Tuesday | 0 |
Join Brenda Connelly (the President of The Springs Living) and Abbie Richie, for an unforgettable conversation on the Operator Experience.
Read MorePosted by Susan Saldibar | Apr 25, 2023 | KARE-ing Conversations | 0 |
Tune in to this KARE-ing Conversations episode, and get ready to be moved. Here are five things CNA Donna and LNA Shelby want you to know.
Read MorePosted by Leigh Ann Hubbard | Apr 25, 2023 | Life Enrichment | 0 |
Boring, bland food and tray service are what most people think when you say โsenior living dining.โ Communities are working to change that stigma.
Read MorePosted by Leigh Ann Hubbard | Apr 24, 2023 | Marketing Monday Video | 0 |
On this episode: trends in software support and training, and how different people learn best in this digital space.
Read MorePosted by Steve Moran | Apr 24, 2023 | Employee Engagement | 0 |
This more than anything would transform senior living, because there are enough residents for every senior living apartment in this country.
Read MorePosted by Steve Moran | Apr 21, 2023 | Foresight TV | 0 |
Matt Thornhill had this idea for a new way of doing senior living. I am super intrigued and think you will be too. You will have to watch to learn more.
Read MorePosted by Steve Moran | Apr 21, 2023 | Sales & Marketing | 0 |
They once were the best, and now they are not. They have taken something that was once a positive and turned it into a serious negative.
Read MorePosted by Steve Moran | Apr 20, 2023 | Development | 0 |
What are you doing to make your community stand out? If you put time into this, your occupancy and staffing challenges will disappear.
Read MorePosted by Rachel Hill | Apr 19, 2023 | KARE-ing Conversations Video | 0 |
What has been going on in Washington?! Today we take a look into political advocacy and the conversations around aging.
Read MorePosted by Jack Cumming | Apr 19, 2023 | Wellness Wednesday | 0 |
We never know when our time will come. If we do our best in service to others, we will be prepared whenever our time comes to make the sacrifice.
Read MorePosted by Abbie Richie | Apr 18, 2023 | Tech Tuesday | 0 |
LIVE from the expo floor at Synergy, the Senior Dining and Hospitality Conference โ robots, POS systems and more!
Read MorePosted by Susan Saldibar | Apr 18, 2023 | Sales & Marketing | 0 |
When a vendor says, โYes, we can integrate with that,โ itโs a good starting point. But itโs far from an endpoint.
Read MorePosted by Leigh Ann Hubbard | Apr 18, 2023 | Sales & Marketing | 0 |
Hereโs something the marketing thought leaders never tell you: While storytelling can be powerful, it can also come across as pointless.
Read MorePosted by Leigh Ann Hubbard | Apr 17, 2023 | Marketing Monday Video | 0 |
We’ll reveal specific ways communities are using automation to attract and convert qualified leads โ while saving sales pros time!
Read MorePosted by Steve Moran | Apr 17, 2023 | Sales & Marketing | 0 |
Here are the 7 I think are most important. Ultimately the big idea is that when we are focused on wellness it means that people โlive better longer.โ
Read MorePosted by Steve Moran | Apr 14, 2023 | Foresight TV | 0 |
Steve and Joe Jasmon will be talking about how to address the middle market opportunity and have a healthy bottom line.
Read MorePosted by Steve Moran | Apr 14, 2023 | Life Enrichment | 0 |
Imagine assuming that your residents want things to be better. It would make your communities more successful and your life less stressful.
Read MorePosted by Susan Saldibar | Apr 13, 2023 | Technology | 0 |
Little did Jim McGovern of Christโs Home know that this visitor management kiosk would end up doing a lot more than correcting a โbad look.โ
Read MorePosted by Steve Moran | Apr 13, 2023 | Development | 0 |
I am excited to announce that we are forming a new senior living operating company that could be a great for a community that values comfort and relaxation.
Read MorePosted by Rachel Hill | Apr 12, 2023 | Podcast | 0 |
Get insights into how to support all your residents, no matter their language, culture, or socioeconomic background
Read MorePosted by Rachel Hill | Apr 12, 2023 | KARE-ing Conversations Video | 0 |
Lanier Village Estates had a Problem. When left without a director, they needed a way to get staff that truly KARE(ed).
Read MorePosted by Steve Moran | Apr 12, 2023 | Leadership | 0 |
I have this vision of some senior living executive committing to making living and working in your community feel great every day. Here is what it would look like.
Read MorePosted by Abbie Richie | Apr 11, 2023 | Tech Tuesday | 0 |
Find out how the Evolve Conference provides practical support and actionable solutions that every Engage Life Director will face.
Read MorePosted by Susan Saldibar | Apr 10, 2023 | Technology | 0 |
Since Caavo keeps enhancing the platform, there is very little you cannot do using it. Here are a few of the benefits Lifespark is getting.
Read MorePosted by Steve Moran | Apr 10, 2023 | Employee Engagement | 0 |
There are enough people who would love to work in senior living in your communities. The fix will start when you tackle these questions.ย
Read MorePosted by Steve Moran | Apr 9, 2023 | Sales & Marketing | 0 |
Poll Results: If you are in the โNever or almost neverโ category this post is not for you. If you are in the other 81% (most of you) keep reading.ย
Read MorePosted by Steve Moran | Apr 9, 2023 | Life Enrichment | 1 |
I am a boomer โ โthat personโ you as a senior living operator are trying to figure out Ask me now what I will want, and I will tell you that โฆ
Read MorePosted by Steve Moran | Apr 7, 2023 | Foresight TV | 0 |
Hear what itโs like when the disaster happens, and in the confusing aftermath. Learn ways to help yourself and your community make it through.
Read MorePosted by Steve Moran | Apr 6, 2023 | Leadership | 0 |
How much better would your life be if you had quit some of the things you did quit โ but done so earlier?
Read MorePosted by Steve Moran | Apr 5, 2023 | Leadership | 0 |
19 reasons I might be a bad leader.
Read MorePosted by Rachel Hill | Apr 5, 2023 | KARE-ing Conversations Video | 0 |
Find out what the National Association of Health Care Assistants (NAHCA) has up its sleeve, from the co-founder herself, Lori Porter!
Read MorePosted by Rachel Hill | Apr 4, 2023 | Wellness Wednesday | 0 |
Sports and mental health are typically two topics that don’t go hand in hand; however, this seems to be a developing trend.
Read MorePosted by Abbie Richie | Apr 4, 2023 | Tech Tuesday | 0 |
Bob Kramer weighs in on โSix Key Driversโ that will shape the senior living industry over the next 5-10 years.
Read MorePosted by Steve Moran | Apr 3, 2023 | Sales & Marketing | 0 |
Setting your criteria in advance rather than just figuring them out will save you time and money. It will make hard decisions easier!
Read MorePosted by Leigh Ann Hubbard | Apr 3, 2023 | Marketing Monday Video | 0 |
To post senior living prices or not to post? Hereโs how to be confident in your pricing, and the pros and cons of putting it on your website.
Read MorePosted by Lola Rain | Apr 2, 2023 | Life Enrichment | 0 |
Face it, residents have embraced technology and want to go green by using less paper. But how, as an industry, do we adapt to residentsโ preferences?
Read MorePosted by Steve Moran | Mar 30, 2023 | Life Enrichment | 0 |
There are times you simply need to move on, cut your losses, and remember that life, senior living, and poker are each simply one long game that you want to win.
Read MorePosted by Steve Moran | Mar 29, 2023 | Development | 0 |
The problem is that we too often view failure as bad, when it is great, or at least great when it teaches us things.
Read MorePosted by Rachel Hill | Mar 29, 2023 | KARE-ing Conversations Video | 0 |
Fewer than 2 in 10 women are in the C-suite of the largest 115 provider companies. Is there someone in your organization who you may be underestimating?
Read MorePosted by Rachel Hill | Mar 29, 2023 | Podcast | 0 |
Innovative, simple ways to foster connections with โ and between โ residents living with dementia.
Read MorePosted by Abbie Richie | Mar 28, 2023 | Tech Tuesday | 0 |
Anna Hall will share how purpose sparks curiosity. Join us to explore how purpose is a tech adoption platform in itself.
Read MorePosted by Leigh Ann Hubbard | Mar 27, 2023 | Marketing Monday Video | 0 |
Claims like โcage-freeโ can mean different things. Learn how to vet claims โ plus, features to look for โ so you can pick platforms you’ll love.
Read MorePosted by Steve Moran | Mar 24, 2023 | Foresight TV | 0 |
Steve will be talking to Joel Goldman about the top legal challenges he is seeing for senior living operators… and whatever else comes up.
Read MorePosted by Steve Moran | Mar 23, 2023 | Leadership | 0 |
Donโt get me wrong, these are big issues that seem intractable, but when we get them right, people will flock to senior living.ย ย
Read MorePosted by Steve Moran | Mar 22, 2023 | Sales & Marketing | 0 |
It occurs to me that the real problem with market acceptance of senior living is one very simple thing โฆ PRICE.
Read MorePosted by Rachel Hill | Mar 22, 2023 | KARE-ing Conversations Video | 0 |
Is it possible to be trained as a CNA virtually? Lifespan’s hybrid CNA program is looking at VR to change the future of our careforce forever.
Read MorePosted by Kathy Parry | Mar 21, 2023 | Wellness Wednesday | 0 |
Stress is like a bear that just made eye contact, turning you into a fight-or-flight machine โ for days or weeks. Here are tips to shoo it.
Read MorePosted by Abbie Richie | Mar 21, 2023 | Tech Tuesday | 0 |
Hear from your residents about the technology they love, what’s working, what’s not, and what they wish someone would finally invent.
Read MorePosted by Susan Saldibar | Mar 20, 2023 | Sales & Marketing | 0 |
Since the pandemic, itโs been harder to get a handle on good numbers โ leads, tours, conversions. Whatโs bad/normal by todayโs standards?ย
Read MorePosted by Leigh Ann Hubbard | Mar 20, 2023 | Life Enrichment | 0 |
I am still angry. โฆ Not angry. Whatโs the word for, โThis was wrong, and theyโll never admit it?โ
Read MorePosted by Leigh Ann Hubbard | Mar 20, 2023 | Marketing Monday Video | 0 |
What works in multifamily marketing can backfire in senior living! It can also work great. Learn what tactics to take and to scrap, LIVE.
Read MorePosted by Steve Moran | Mar 19, 2023 | Leadership | 0 |
I CANNOT REMAIN SILENT ON THIS ONE! This is a horrible mischaracterization of a good company and leaders.
Read MorePosted by Steve Moran | Mar 17, 2023 | Foresight TV | 0 |
This is a horrific story where at least 22 senior living residents were murdered in the Dallas Area between 2016 and 2018.
Read MorePosted by Steve Moran | Mar 16, 2023 | Employee Engagement | 0 |
1. The first complaint already.
Read MorePosted by Steve Moran | Mar 15, 2023 | Life Enrichment | 0 |
Senior living has so much untapped opportunity to figure out how to make the resident and team member experience better.ย ย
Read MorePosted by Rachel Hill | Mar 15, 2023 | KARE-ing Conversations Video | 0 |
Can we pay our careforce more? Goodwin Living is already doing it. Plus, they’ve supported 150 people on the path to U.S. citizenship.
Read MorePosted by Rachel Hill | Mar 15, 2023 | Podcast | 0 |
It’s happening … more and more, in fact โ especially in assisted living and skilled nursing. It’s quality control but also a marketing differentiator!
Read MorePosted by Leigh Ann Hubbard | Mar 14, 2023 | Leadership | 0 |
Do your leaders and salespeople listen? Listening costs nothing but a little bit of time. It pays in the form of satisfaction, retention, and move-ins.
Read MorePosted by Abbie Richie | Mar 14, 2023 | Tech Tuesday | 0 |
Sara Kyle interviews Abbie Richie to learn more about her interactions and learnings working directly with residents inside the community.
Read MorePosted by Steve Moran | Mar 13, 2023 | Life Enrichment | 0 |
This is clearly the life boomers want. The big question is this:ย How can we provide this lifestyle but add in the medical part as needed?!ย
Read MorePosted by Susan Saldibar | Mar 12, 2023 | Sales & Marketing | 0 |
They know exactly what you have to do to get more stars and better reviews and basically dominate your market!
Read MorePosted by Steve Moran | Mar 12, 2023 | Life Enrichment | 0 |
The biggest challenge is that it means that assisted living and memory care is moving into an arena that was once considered to be skilled nursing.
Read MorePosted by Steve Moran | Mar 10, 2023 | Foresight TV | 0 |
Steve and Beth will be talking about the NORC study on how senior living did with respect to death rates during the Covid-19 pandemic.
Read MorePosted by Sophie Okolo | Mar 9, 2023 | Life Enrichment | 0 |
Isnโt that the goal of senior living, where residents are at the heart of the community? Making activities a priority helps to transform the culture …
Read MorePosted by Steve Moran | Mar 8, 2023 | Technology | 3 |
Is it possible they have figured out that technology or more technology will make them less happy rather than more happy?
Read MorePosted by Rachel Hill | Mar 8, 2023 | KARE-ing Conversations Video | 0 |
Meg LaPorte joins Jordan Evans and Rachel Hill to discuss findings from an in-depth report she co-authored based on data, surveys, and more.
Read MorePosted by Susan Saldibar | Mar 7, 2023 | Technology | 0 |
When they installed this across their portfolio they instantly increased visitor/resident security, and upgraded the visitor first impression.
Read MorePosted by Leigh Ann Hubbard | Mar 7, 2023 | Wellness Wednesday | 0 |
Itโs nice to feel the sun on your shoulders. To study the storm clouds. Itโs nice, sometimes, to feel connected โ to something other than the Wi-Fi.
Read MorePosted by Abbie Richie | Mar 7, 2023 | Tech Tuesday | 0 |
The Senior Living 100 conference is coming up, and we’re starting the party early! Find out what to expect from our Foresight partners.
Read MorePosted by Susan Saldibar | Mar 6, 2023 | Employee Engagement | 0 |
Your team is your most valuable asset. Providing them with a means to get affordable health insurance shouldnโt be a benefit. It should be a given.ย
Read MorePosted by Steve Moran | Mar 6, 2023 | Life Enrichment | 0 |
There are ways to increase staff compensation. The other thing an employer can do is reduce the cost of living. This does not get enough attention …
Read MorePosted by Steve Moran | Mar 6, 2023 | Marketing Monday Video | 0 |
Wendy OโDonovan Phillips, of Big Buzz (a Foresight partner), knows what works โ and how to break sales down into practical, usable concepts.
Read MorePosted by Steve Moran | Mar 5, 2023 | Life Enrichment | 0 |
The single biggest challenge is how do we create a product that those who have rejected senior living, will come to love?
Read MorePosted by Steve Moran | Mar 3, 2023 | Foresight TV | 0 |
Alex Smith knows more about pricing in senior living than anyone else. Today we’ll be talking about how you can get pricing right.
Read MorePosted by Steve Moran | Mar 2, 2023 | Life Enrichment | 0 |
What if you decided to put the radical, ruthless, unbounded joy back into your job? Use your own ideas, but maybe this will inspire you!
Read MorePosted by Steve Moran | Mar 1, 2023 | Employee Engagement | 0 |
Do you have an idea what’s inside the mind of your team members while you’re in a company meeting? Here are the top things …
Read MorePosted by Rachel Hill | Mar 1, 2023 | KARE-ing Conversations Video | 0 |
Mary Glick and Christian Cain of KARE join us to talk about the three dos and don’ts of shift posting and how to make your posts successful.
Read MorePosted by Rachel Hill | Mar 1, 2023 | Podcast | 0 |
How ’bout this: a YouTube series, an improv class, and showcases โ all starring your residents!
Read MorePosted by guestcontributor | Feb 28, 2023 | Life Enrichment | 0 |
When we think about love, it is often in the context of head-over-heels romantic love. But true, enduring love is like Rosemary; her husband, Dick; and her mother, Ruth.
Read MorePosted by Abbie Richie | Feb 28, 2023 | Tech Tuesday | 0 |
Cole Marvin and Travis Saunders will join us to talk about how their Resident App has evolved dramatically over the past ten years.
Read MorePosted by Steve Moran | Feb 27, 2023 | Life Enrichment | 0 |
What a privilege we have to be THE ONES who remember and remind them that they are not nobodies but in fact are somebodies.
Read MorePosted by Leigh Ann Hubbard | Feb 27, 2023 | Marketing Monday Video | 0 |
Get cold, hard marketing data โ successes, trends, occupancy. Itโs the 2022 year-in-review, from WelcomeHome (a Foresight partner).
Read MorePosted by Steve Moran | Feb 26, 2023 | Life Enrichment | 0 |
I have had two big failures doing comedy, but here is the thing: If you can get through a bombing set, you’re gonna get through anything!
Read MorePosted by Steve Moran | Feb 24, 2023 | Foresight TV | 0 |
Steve will be talking about Fara’s next big venture as she sets out on a passion driven new adventure that makes the world a better place.
Read MorePosted by Steve Moran | Feb 23, 2023 | Leadership | 0 |
I worry, though, that by staying silent we become complicit in the harm that is being done to older people. We should be willing to call out bad operators.
Read MorePosted by Susan Saldibar | Feb 22, 2023 | Sales & Marketing | 0 |
You should never have to put up with an application that sucks. … Here, are the questions you should be asking your technology provider before you say โyes.โ
Read MorePosted by SaraKyle | Feb 22, 2023 | Life Enrichment | 0 |
As senior living providers we have a responsibility to prevent falls, period! Even prior to someone being identified as a fall risk.
Read MorePosted by Rachel Hill | Feb 22, 2023 | KARE-ing Conversations Video | 0 |
Today we sit down with Donna Shepard and Shelby Torey, two CNAs who will have interesting insights on being a part of the careforce.
Read MorePosted by Jack Cumming | Feb 21, 2023 | Wellness Wednesday | 0 |
Sometimes we need to pause and take a deep breath and find a quiet spot to sip the warmth of hot chocolate and let the tide of duty more become manageable.
Read MorePosted by Abbie Richie | Feb 21, 2023 | Tech Tuesday | 0 |
This week on Tech Tuesday, we’re featuring expert robotics guests and products so you can determine what will best serve your community.
Read MorePosted by MaryLee Herrmann | Feb 20, 2023 | Technology | 0 |
What I love more than anything else about this is that they are crazy passionate about creating โpurposeful technology.โ
Read MorePosted by Jack Cumming | Feb 20, 2023 | Life Enrichment | 0 |
Could senior living, with its commitment to an aging demographic facing potential decline into helplessness? Show America the way to get past today.
Read MorePosted by Steve Moran | Feb 17, 2023 | Foresight TV | 0 |
Suzanne Koenig and Steve talk about the state of senior living and where the opportunities lie. All right here on Foresight TV.
Read MorePosted by Steve Moran | Feb 16, 2023 | Leadership | 0 |
By not talking about the problems, we send the message that we donโt really understand what our customers, what our prospects, need and want.ย
Read MorePosted by Steve Moran | Feb 15, 2023 | Life Enrichment | 0 |
What gets missed is that the community has become this massive demotivator. Why should these residents do anything to help get the building full?
Read MorePosted by Rachel Hill | Feb 15, 2023 | KARE-ing Conversations Video | 0 |
The Ceca Foundation helps you recognize caregivers. Go behind-the-scenes with the president himself, Nate Hamme.
Read MorePosted by Rachel Hill | Feb 15, 2023 | Podcast | 0 |
There’s a new staffing agency alternative in town … and part of it may already be in your community.
Read MorePosted by Susan Saldibar | Feb 14, 2023 | Sales & Marketing | 0 |
Imagine having more veterans in your senior living communities. I canโt think of better people to boost occupancy, can you?
Read MorePosted by Sophie Okolo | Feb 14, 2023 | Wellness Wednesday | 0 |
You deserve to be at your fullest potential, which happens when you’re fully rested. Here are the things Iโve learned, because burnout is so not worth it.
Read MorePosted by Abbie Richie | Feb 14, 2023 | Tech Tuesday | 0 |
Sean McLoughlin, with ResHub (a Foresight partner), will talk “360ยบ wellness,” and how the heck ResHub tracks it.
Read MorePosted by Steve Moran | Feb 13, 2023 | Leadership | 0 |
There are senior living communities and senior living organizations that looked around and said, โThe old way is not working.โ
Read MorePosted by Steve Moran | Feb 12, 2023 | Life Enrichment | 0 |
A lot of buzzwords are being used nowadays, and it got me thinking โฆ what are the most used and annoying terms/words we use in senior living?ย
Read MorePosted by Steve Moran | Feb 10, 2023 | Foresight TV | 0 |
If making the lives of team members and residents is your thing, you will not want to miss this conversation.
Read MorePosted by Steve Moran | Feb 9, 2023 | Life Enrichment | 0 |
Think about the photos that didnโt get taken, or the photos that did get taken by family members and friends. So many missed opportunities.
Read MorePosted by Susan Saldibar | Feb 8, 2023 | Life Enrichment | 0 |
You may think youโre prepared. You may think this wonโt happen to you. But odds are youโre not. And it can happen to you.
Read MorePosted by Steve Moran | Feb 8, 2023 | Leadership | 0 |
Every single time these horrific things happened because of leadership failures, those leaders made every single senior living community look bad.
Read MorePosted by Rachel Hill | Feb 8, 2023 | KARE-ing Conversations Video | 0 |
Today we discuss potential solutions to solve our workforce crisis. One solution that is gaining more and more traction is immigrant work.
Read MorePosted by Susan Saldibar | Feb 7, 2023 | Life Enrichment | 0 |
Can you imagine how serving your caregivers in these ways would grow your community? How many other chronic issues would you solve?
Read MorePosted by Rachel Hill | Feb 7, 2023 | Wellness Wednesday | 0 |
Do you dread wondering how youโre going to get any actual work done when your day is filled with meetings?
Read MorePosted by Abbie Richie | Feb 7, 2023 | Tech Tuesday | 0 |
Today we peer into the future of age-tech with Jon Warner. What’s in the pipeline for 2023? What main problems are companies working on?
Read MorePosted by Sophie Okolo | Feb 6, 2023 | Life Enrichment | 0 |
Family caregivers can play an important role in senior living, if we let them. Here are four simple ways to involve them.
Read MorePosted by Steve Moran | Feb 5, 2023 | Sales & Marketing | 1 |
If you can figure out how to solve that problem, they will fall in love with your community, and you will win the sale every time!
Read MorePosted by Jack Cumming | Feb 2, 2023 | Life Enrichment | 0 |
Rethinking senior living for the decades ahead requires imagination and an entrepreneurial spirit.ย Creative financing is part of this.
Read MorePosted by Steve Moran | Feb 1, 2023 | Life Enrichment | 0 |
If you were to ask me about the senior living unique value proposition, I would tell you without hesitation that it is the ability to create community.
Read MorePosted by Rachel Hill | Feb 1, 2023 | KARE-ing Conversations | 0 |
As the month kicks off, we’re delving head-first into the thing most of us tip-toe around: race and ethnicity in senior living!
Read MorePosted by Rachel Hill | Feb 1, 2023 | Podcast | 0 |
Dean Palombaro uses social media to elevate the perception of senior living, and to recruit staff. And it’s working.
Read MorePosted by Rachel Hill | Jan 31, 2023 | Wellness Wednesday | 0 |
What if we look at the New Year as an opportunity to be more intentional about how we spend our time and our energy?
Read MorePosted by Abbie Richie | Jan 31, 2023 | Tech Tuesday | 0 |
Katelyn Nowack was involved in ultimately green lighting Caavo (a Foresight partner) in their communities. Get her tips for evaluating tech.
Read MorePosted by Lola Rain | Jan 30, 2023 | Technology | 1 |
While innovation is not dependent on technology, technology has been the magic bean visionaries are looking to sow.
Read MorePosted by Leigh Ann Hubbard | Jan 30, 2023 | Marketing Monday | 0 |
Learn the best questions to ask regarding CRM’s, when Emily Alexander of WelcomeHome joins Chris Mohrman and Leigh Ann Hubbard LIVE.
Read MorePosted by Steve Moran | Jan 29, 2023 | Sales & Marketing | 0 |
When sales people assume I will just drop everything and make them my priority, it simply becomes annoying, hurting their chances to sell me anything.
Read MorePosted by Susan Saldibar | Jan 29, 2023 | Life Enrichment | 1 |
Arrow Senior Living is the Four Sixes (Yellowstone) of senior living. Hereโs what propelled them to the top.
Read MorePosted by Steve Moran | Jan 27, 2023 | Foresight TV | 0 |
Steve will be interviewing Jerry Goehring, the CEO of Saltbox TV, and getting the answers to all of your most asked questions.
Read MorePosted by Leigh Ann Hubbard | Jan 26, 2023 | Employee Engagement | 4 |
Expand our thinking on age, and possibilities open up. If weโre not focused on age, weโre more apt to recognize potential in anyone.
Read MorePosted by Susan Saldibar | Jan 25, 2023 | Employee Engagement | 2 |
Maybe itโs time to stop simply talking about how wonderful your CNAs are, how they are the heroes in your community, and do something about it.ย
Read MorePosted by Jack Cumming | Jan 25, 2023 | Leadership | 0 |
Letโs look at the advantages of consolidation, which are the same as those of large organizations in general!
Read MorePosted by Steve Moran | Jan 24, 2023 | Wellness Wednesday | 0 |
The leader needs to start behaving as if the bad employees are good employees, that they love coming to work even when they donโt.
Read MorePosted by Abbie Richie | Jan 24, 2023 | Tech Tuesday | 0 |
Today we focus on innovation. Tech Innovation in your senior living community, what is innovation, and who should drive it?
Read MorePosted by SaraKyle | Jan 23, 2023 | Life Enrichment | 0 |
Time to reflect on the importance of “activities” in senior living … Tip – Stop talking about activities, start talking about impact!
Read MorePosted by Susan Saldibar | Jan 23, 2023 | Technology | 0 |
And when THIS TV button can replace a concierge, thatโs pretty cool. When a TV button can let more caregivers give care, thatโs huge.ย
Read MorePosted by Steve Moran | Jan 22, 2023 | Sales & Marketing | 2 |
There is great opportunity to reduce the friction, and mostly we just accept that it is the way it is and nothing changes, when it could and should.ย
Read MorePosted by Steve Moran | Jan 20, 2023 | Foresight TV | 0 |
Suzette Graham of Patriot Angels shares her personal story of becoming the founder of this incredible organization. It will blow you away.
Read MorePosted by Steve Moran | Jan 19, 2023 | Leadership | 7 |
There are other operators that donโt have much status in the current world of senior living that most of us inhabit. And they have a few goals for this!
Read MorePosted by Steve Moran | Jan 18, 2023 | Leadership | 2 |
Each of them are things that can break the industry or be tackled artfully to make the industry stronger.
Read MorePosted by Rebecca Wiessmann | Jan 18, 2023 | Podcast | 0 |
Does it feel like your light bulbs are always burning out? It’s time to start talking about...
Read MorePosted by Steve Moran | Jan 17, 2023 | Wellness Wednesday | 2 |
Moving into senior living means gains and losses. As people make decisions, they are going to, in some fashion, work through this equation …
Read MorePosted by Abbie Richie | Jan 17, 2023 | Tech Tuesday | 0 |
Join us this week to discuss the balance to be tech-forward, but humanely grounded in the world of senior living programming.
Read MorePosted by Steve Moran | Jan 16, 2023 | Employee Engagement | 3 |
Senior living companies, like all companies, have job standards. And if you deviate from those job standards significantly you lose your job.
Read MorePosted by Steve Moran | Jan 13, 2023 | Foresight TV | 0 |
Join us for a conversation on the latest trends and strategies for reaching and engaging with senior audiences online.
Read MorePosted by Steve Moran | Jan 12, 2023 | Employee Engagement | 4 |
What if senior living leaders embraced the new reality that team members are a lot more interested in work-life balance?
Read MorePosted by Steve Moran | Jan 11, 2023 | Life Enrichment | 1 |
What if we promoted senior living as a fun place to go and hang out? Because in reality we all like fun. We all need fun.
Read MorePosted by Susan Saldibar | Jan 10, 2023 | Sales & Marketing | 0 |
Still throwing a ton of content out there but never stopping to ask โwhyโ youโre doing it? It doesnโt get any more basic, or smarter, than this.
Read MorePosted by Fara Gold McLaughlin | Jan 10, 2023 | Wellness Wednesday | 0 |
The holidays and a new year amplify the loss of loved ones estranged or no longer alive. These losses are never recognized or acknowledged.
Read MorePosted by Abbie Richie | Jan 10, 2023 | Tech Tuesday | 0 |
Today we take a look into all of the insights and discoveries made at CES, and how they will impact the future of Senior Living.
Read MorePosted by Susan Saldibar | Jan 9, 2023 | KARE-ing Conversations | 0 |
When someone asks, โWhat are your New Yearโs resolutions?โ hereโs what smart, savvy, and caring leaders should be saying โฆ
Read MorePosted by Steve Moran | Jan 9, 2023 | Sales & Marketing | 0 |
I was startled not by the lawsuit itself, but rather that this kind of pricing discussion is still going on in the industry.
Read MorePosted by Susan Saldibar | Jan 8, 2023 | Sales & Marketing | 0 |
These guys spent a full year asking senior living community marketers what they wanted in a CRM. Hereโs what you need to be looking for.
Read MorePosted by Susan Saldibar | Jan 8, 2023 | Leadership | 0 |
Conferences are a great way to connect with other industry leaders. Make sure you know when and where each one is happening.
Read MorePosted by Jack Cumming | Jan 5, 2023 | Leadership | 0 |
Great leaders donโt make excuses. They see and seize opportunities. Do you have what it takes to bring that leadership to meet the opportunity?
Read MorePosted by Susan Saldibar | Jan 4, 2023 | Technology | 0 |
Instead of spending time fumbling with remotes, an admin can either fix it remotely. Thatโs cool and empowering!
Read MorePosted by Steve Moran | Jan 4, 2023 | Technology | 0 |
At the end of the day, humans are more creative than machines โฆ at least today. Yet, if you struggle with writing content, AI can be a great place to start.
Read MorePosted by Rachel Hill | Jan 4, 2023 | Podcast | 0 |
Tune in as Rachel Hill talks tech with Burton Kelso, speaker and chief tech expert at Integral. It’s the techiest Foresight Radio episode this year (so far)!
Read MorePosted by Susan Saldibar | Jan 3, 2023 | Sales & Marketing | 3 |
The post-holiday lead explosion is coming!ย And youโre probably not ready. Unless you can say โcheckโ seven times on this list!
Read MorePosted by Rebecca Wiessmann | Jan 3, 2023 | Wellness Wednesday | 0 |
They told me that management by walking around was largely fruitless. If itโs done wrong, they are right. True MBWA goes so much deeper.
Read MorePosted by Abbie Richie | Jan 3, 2023 | Tech Tuesday | 0 |
Abbie Richie and Fara Gold McLaughlin discuss how your community can serve the growing need of tech support!
Read MorePosted by Susan Saldibar | Jan 2, 2023 | Sales & Marketing | 0 |
As a former VP of marketing and sales, no worse feeling than leading a team of people into another year of the great unknown. Maybe you can relate. If so โฆ
Read MorePosted by Steve Moran | Jan 2, 2023 | Sales & Marketing | 2 |
They believe the numbers should drive every decision. This is a massive senior living problem and it is continuing to unfold.
Read MorePosted by Leigh Ann Hubbard | Dec 29, 2022 | Leadership | 0 |
There are a lot of topics tackled, did you miss any of the articles? Here are the top articles that the readers read the most!
Read MorePosted by Steve Moran | Dec 28, 2022 | Employee Engagement | 1 |
People want great work experiences, and when you provide them with great work experiences, they reward you by treating customers as special people.
Read MorePosted by Susan Saldibar | Dec 27, 2022 | KARE-ing Conversations Video | 0 |
Itโs about once and for all kicking misconceptions so that communities and HEROes can take advantage of this groundbreaking app.
Read MorePosted by Rachel Hill | Dec 27, 2022 | Wellness Wednesday | 0 |
When we started this earlier this year, we had no idea what kind of impact it would make, and what kind of movement it would become.
Read MorePosted by Abbie Richie | Dec 27, 2022 | Tech Tuesday | 0 |
Today Abbie will be joined by Jeff Jones of Camino Robotics to talk about how the world’s Smart Walker can transform your community.
Read MorePosted by Jack Cumming | Dec 26, 2022 | Life Enrichment | 0 |
During the holidays, give to yourself the same gift of indulgence that you give to others. Love yourself so others can love you.
Read MorePosted by Jack Cumming | Dec 20, 2022 | Wellness Wednesday | 0 |
as Dickens closed A Christmas Carol, โ โฆ and it was always said of him, that he knew how to keep Christmas well, if any man alive possessed knowledge … “
Read MorePosted by Abbie Richie | Dec 20, 2022 | Tech Tuesday | 0 |
This week we will be getting security tips from a true expert, as well as learning how tech is an integral part of keeping residents safe.
Read MorePosted by Susan Saldibar | Dec 19, 2022 | Sales & Marketing | 0 |
Hundreds of crappy leads thrown at your sales team mean that you are still stuck in the โ80s โฆ you need to be convinced that thereโs a better way.
Read MorePosted by Steve Moran | Dec 19, 2022 | Leadership | 0 |
As we dreamed together of the possibilities and problems of senior living, I found myself making a list of missed opportunities, or, accurately, untapped ones.
Read MorePosted by Leigh Ann Hubbard | Dec 19, 2022 | Marketing Monday | 0 |
All I want for Christmas is… a CRM that makes my life easier. Find out how on this week’s episode of Marketing Mondays with WelcomeHome.
Read MorePosted by Jack Cumming | Dec 18, 2022 | Life Enrichment | 0 |
Ageism is in the eye of the ageists. Most of us who are old are enjoying who we are now as much as we did in our youth.
Read MorePosted by Steve Moran | Dec 16, 2022 | Foresight TV | 0 |
Denise Boudreau and Steve will be talking about practical things senior living leaders can do to end their staffing woes.
Read MorePosted by Jada Clint | Dec 15, 2022 | Technology | 0 |
How do you get the perfect holiday shots? With these quick beginner photo tips, your photos can take a step forward into expert territory.
Read MorePosted by Jack Cumming | Dec 14, 2022 | Life Enrichment | 0 |
Old age comes with the blessing of freedom, but old people face anxiety just as do people of all ages.ย
Read MorePosted by Rachel Hill | Dec 14, 2022 | KARE-ing Conversations | 0 |
Grab your mug of coffee or cocoa, and join Foresight’s Rachel Hill and KARE’s Jordan Evans as they recap their standout moments of the season.
Read MorePosted by Steve Moran | Dec 13, 2022 | Wellness Wednesday | 0 |
We all have things happen in life that are inconvenient, and we get to choose what to do with those moments, to move on, and to make it better.
Read MorePosted by Abbie Richie | Dec 13, 2022 | Tech Tuesday | 0 |
Marketing, sales, resident engagement, culinary. Abbie talks with guests about how to provide the best experience and home for residents.
Read MorePosted by Steve Moran | Dec 12, 2022 | Sales & Marketing | 0 |
The only redeeming thing about this message is that I get to write about it as an example of how not to behave.
Read MorePosted by Leigh Ann Hubbard | Dec 12, 2022 | Marketing Monday | 0 |
Today we talk about five things to think of when starting โ or polishing โ your content strategy with Dave Grauel and Leigh Ann Hubbard.
Read MorePosted by Susan Saldibar | Dec 11, 2022 | Sales & Marketing | 0 |
Think what a leg up investing in SEO and making it a priority could give you against your competitors. If you start today!
Read MorePosted by Jack Cumming | Dec 11, 2022 | Development | 0 |
This three-part series seeks to narrate aging for those who donโt yet feel old. Not everyone is blessed to experience that stage of life.
Read MorePosted by Steve Moran | Dec 9, 2022 | Foresight TV | 0 |
This Friday we will be talking with Stephanie Harris, and Kathleen O’Connor about Accreditation how it is so important, and how to get there.
Read MorePosted by Steve Moran | Dec 8, 2022 | Leadership | 0 |
It is possible to like a leader and not really know if they are a great leader or not. Here are the comments of team members from that Foresight TV episode.
Read MorePosted by Mary Ann Donaghy | Dec 7, 2022 | Sales & Marketing | 1 |
Branding is not just a logo or a tagline or a font. Branding is a decision about who youโre going to be โ and who you are trying to get that message to.
Read MorePosted by Rachel Hill | Dec 7, 2022 | Podcast | 0 |
Tara Jenkins, of Harmony in Dementia, shares how customized music therapy can increase socialization and emotional well-being.
Read MorePosted by MaryLee Herrmann | Dec 6, 2022 | Wellness Wednesday | 0 |
How good could you feel on January 1, if, instead of feeling pressure to start something from scratch, you’re already in motion, ahead of the game?
Read MorePosted by Abbie Richie | Dec 6, 2022 | Tech Tuesday | 0 |
Abbie will be talking with Milan about how Caavo developed a new technology that allows residents to alert non-emergency requests to staff.
Read MorePosted by Steve Moran | Dec 5, 2022 | People of Senior Living | 0 |
I do this because of the people, not the paycheck or money. I do it because I love the people and they need to know they are loved.
Read MorePosted by Leigh Ann Hubbard | Dec 5, 2022 | Marketing Monday Video | 0 |
Teddy Helfrich, of WelcomeHome, joins Leigh Ann Hubbard to answer the questions WelcomeHome gets most often from senior living marketers.
Read MorePosted by Steve Moran | Dec 4, 2022 | Sales & Marketing | 0 |
It is way more frustrating when you have been working the sales process successfully. Then … they suddenly stop responding.ย ย
Read MorePosted by Steve Moran | Dec 2, 2022 | Foresight TV | 0 |
Senior Living is a story factory and it is simple fun and human. We will be talking to Kate Bertram about how they are doing that today.
Read MorePosted by MaryLee Herrmann | Dec 1, 2022 | Life Enrichment | 0 |
What if a magic genie appeared at your senior living community and asked, โWhat wishes may I grant you that will make your job, and your life, easier?โ
Read MorePosted by Jack Cumming | Dec 1, 2022 | Leadership | 0 |
From a public perspective, it seems obvious that what is needed is a more principled, proactive approach to regulation and enforcement.
Read MorePosted by Steve Moran | Nov 30, 2022 | People of Senior Living | 0 |
Creating a really good work-life balance so that I can keep going is my biggest struggle. My faith is strong and keeps me going.
Read MorePosted by Rachel Hill | Nov 29, 2022 | Wellness Wednesday | 0 |
Hallmark has RUINED us! There is so much pressure to produce this magical holiday experience for our family and friends.
Read MorePosted by Abbie Richie | Nov 29, 2022 | Tech Tuesday | 0 |
Senior Living Communities need Tech! Abbie will be talking with Patricia Jacobs of Juniper Communities about their rollout of Alexa Show.
Read MorePosted by Jack Cumming | Nov 28, 2022 | Life Enrichment | 0 |
Building and expanding CCRCs is a capital-intensive business, and nonprofits have limited access to capital.
Read MorePosted by Leigh Ann Hubbard | Nov 27, 2022 | Employee Engagement | 0 |
Workforce recruitment and retention was top of mind at this yearโs AHCA/NCAL conference. And the people had a spirit of โmight as well try it!โ
Read MorePosted by Steve Moran | Nov 22, 2022 | Wellness Wednesday | 0 |
It is not always easy to see, but you are making a profound difference in the world. Together we are making the impossible possible.ย ย
Read MorePosted by Abbie Richie | Nov 22, 2022 | Tech Tuesday | 0 |
What tech is making your life easier? What tech are you so thankful for, that you can’t imagine living without? Join us to hear about ours.
Read MorePosted by John Gonzales | Nov 21, 2022 | Life Enrichment | 0 |
The connection between these two experiences …. It was these life experiences that drove my decision to make senior living my career. ย ย
Read MorePosted by Steve Moran | Nov 20, 2022 | Leadership | 0 |
If you do this, you will be transformed as a leader. You will better understand the challenges your salespeople face every single day.ย
Read MorePosted by Jack Cumming | Nov 17, 2022 | Life Enrichment | 0 |
There are two sides to the sport of business. The most fun is to be the innovator. Not everyone is cut out to be an entrepreneur.
Read MorePosted by Susan Saldibar | Nov 16, 2022 | KARE-ing Conversations | 0 |
What do caregivers want? Listen. Have the guts to make adjustments.ย These people arenโt commodities. They are your future.ย
Read MorePosted by Steve Moran | Nov 16, 2022 | Leadership | 0 |
If my dream for Brookdale were to become a reality, every single senior living organization would be better today than it is.
Read MorePosted by Rachel Hill | Nov 16, 2022 | KARE-ing Conversations Video | 0 |
Aaron Fish of Trestle Hospitality Concepts joins us to talk about everything you need to create meaningful, memorable dining experiences.
Read MorePosted by Rachel Hill | Nov 15, 2022 | Wellness Wednesday | 0 |
Do you dread opening your inbox in the morning? Because you just donโt know where to start? Weโre here to share some tactics to help you!
Read MorePosted by Abbie Richie | Nov 15, 2022 | Tech Tuesday | 0 |
Ein Findley of Accushield talks about using their Love Meter to Identify residents that might need just a little bit more attention.
Read MorePosted by Susan Saldibar | Nov 15, 2022 | Life Enrichment | 0 |
Who made the list? In our industry, that means one thing: The 2023 Caring Stars senior living awards.ย And theyโre out!ย
Read MorePosted by Susan Saldibar | Nov 14, 2022 | Technology | 0 |
We’re introducing the people who can literally turn a residentโs TV into a hub of interaction, without all the nonsense of connecting a bunch of cables.
Read MorePosted by Jack Cumming | Nov 14, 2022 | Sales & Marketing | 0 |
Senior living can thrive if we can evolve a way to give people the trust and security they crave and to address the affordability question.
Read MorePosted by Leigh Ann Hubbard | Nov 14, 2022 | Marketing Monday Video | 0 |
Learn how Dreamscape gets senior living communities to the top of Google. You’ll hear cost-effective ways to make your content work for you.
Read MorePosted by Steve Moran | Nov 13, 2022 | Leadership | 0 |
As I embark on a conference trip, I hope to spend some time learning from people. Here’s a list of questions whenever I meet someone for the first time!
Read MorePosted by Steve Moran | Nov 11, 2022 | Foresight TV | 0 |
We will be talking about the opportunity to live better with Maddy Dychtwald, who recently announced the future publication of her new book.
Read MorePosted by Leigh Ann Hubbard | Nov 10, 2022 | Leadership | 0 |
True stories from the 2022 AHCA/NCAL conference in Nashville, Tennessee.
Read MorePosted by Rebecca Wiessmann | Nov 9, 2022 | Employee Engagement | 0 |
Here’s a lightly edited manifesto of sorts from a team member. Don’t you want to work here? Don’t you want to be this kind of leader?
Read MorePosted by Rachel Hill | Nov 9, 2022 | KARE-ing Conversations Video | 0 |
We have a big announcement from KARE, and it’s something that just might make caregivers happier and healthier.
Read MorePosted by Rachel Hill | Nov 9, 2022 | Podcast | 0 |
Christie Freeze helps families navigate caregiving and senior living โ and drop the guilt. And she does it in one 90-minute consultation.
Read MorePosted by Jack Cumming | Nov 8, 2022 | Wellness Wednesday | 0 |
“The highest honor of friendship isn’t found in beautifully planned events. The highest honor of friendship is messy and dingy and real.”
Read MorePosted by Abbie Richie | Nov 8, 2022 | Tech Tuesday | 0 |
Sara and Abbie will be talking about how to identify your “Big Why” and create an impactful engagement strategy with guest Scott Smith.
Read MorePosted by Steve Moran | Nov 7, 2022 | Technology | 0 |
Right now we are at a loss as to how to fix senior living … it needs a new blender, which means completely rethinking everything we do โฆ
Read MorePosted by Leigh Ann Hubbard | Nov 6, 2022 | Leadership | 0 |
At AHCA/NCAL 2022, we set out to do something new: make a who’s-who photo journal of the wonderful people we met! Here are some of the faces of senior living.
Read MorePosted by Steve Moran | Nov 4, 2022 | Foresight TV | 0 |
Our Guest Stella Volpe talks about how subtle changes in dining programs could be used to improve the health of your residents.
Read MorePosted by Steve Moran | Nov 3, 2022 | Life Enrichment | 0 |
I went to LinkedIn and asked the question. The comments blew up the platform.
Read MorePosted by Steve Moran | Nov 2, 2022 | People of Senior Living | 0 |
We want to talk more about residents, about frontline staff. We want to talk more about what senior living really is and the people we are serving.
Read MorePosted by Rachel Hill | Nov 2, 2022 | KARE-ing Conversations Video | 0 |
Learn what your caregivers really want in continuing education โ and how to make it available to them, to increase retention.
Read MorePosted by Sophie Okolo | Nov 1, 2022 | Wellness Wednesday | 0 |
Pets can be a good distraction when residents feel overwhelmed or have a bad day. Itโs time to see pet therapy in a new way.
Read MorePosted by Abbie Richie | Nov 1, 2022 | Tech Tuesday | 0 |
Abbie Richie and Jack Cumming reveal the top 10 tech products your residents need โ and will love โ most in this can’t-miss livestream.
Read MorePosted by Jack Cumming | Oct 31, 2022 | Life Enrichment | 0 |
Integrating clinical practice into senior living offers an opportunity for revenue growth while providing a highly desirable public service.
Read MorePosted by Leigh Ann Hubbard | Oct 31, 2022 | Marketing Monday Video | 0 |
Teddy and John of WelcomeHome (a Foresight partner) will reveal their tricks to deal with sales ghosts โ and how to keep them at bay in the first place.
Read MorePosted by Leigh Ann Hubbard | Oct 30, 2022 | Employee Engagement | 0 |
At places where people truly cared, those teams โunderstood the assignment,โ as the meme goes. More accurately: They understood the mission.
Read MorePosted by Steve Moran | Oct 28, 2022 | Foresight TV | 0 |
Guests Stephanie Harris and Amanda Tweten of Arrow Senior Living talk about Building culture, celebrating residents and growing occupancy.
Read MorePosted by Steve Moran | Oct 27, 2022 | Leadership | 0 |
The problem is that leaders only have one set of eyes and ears and it is impossible for them to understand the complexity of their own enterprises.
Read MorePosted by Jack Cumming | Oct 26, 2022 | Leadership | 0 |
When it comes to budgeting, those immediately involved in the process are most affected, or even everyone as we face the economic uncertainties of 2023.
Read MorePosted by Rachel Hill | Oct 26, 2022 | KARE-ing Conversations Video | 0 |
What exactly is a KARE, anyway? We will talk about what people THINK KARE is and what it ACTUALLY is.
Read MorePosted by Rachel Hill | Oct 26, 2022 | Podcast | 0 |
A five-star hot dog? That’s what Aaron Fish of Trestle Hospitality Concepts says we ought to be providing โ five-star service and presentation with every meal.
Read MorePosted by Susan Saldibar | Oct 25, 2022 | Sales & Marketing | 0 |
How good are you and your team at sales, really? Here are benchmarks to keep an eye on โ and key questions to ask.
Read MorePosted by Norene Cashen | Oct 25, 2022 | Wellness Wednesday | 0 |
Can speaking help us to listen better? It might sound counterintuitive. But hear me out.
Read MorePosted by Abbie Richie | Oct 25, 2022 | Tech Tuesday | 0 |
Abbie will be talking with Dr. Dani Ennesser about Lifestone Link’s background and what they have to offer to the US market.
Read MorePosted by Norene Cashen | Oct 24, 2022 | KARE-ing Conversations | 0 |
โWhen you understand what someone youโre managing values, what brings them joy โ youโre going to be able to connect with that person.โ
Read MorePosted by Leigh Ann Hubbard | Oct 24, 2022 | Leadership | 0 |
After two-and-a-half years of not having all the answers, there was an acceptance that, well we donโt have all the answers โ especially workforce issues.
Read MorePosted by Susan Saldibar | Oct 23, 2022 | Technology | 0 |
These folks know the value of a solid social presence. They wouldnโt be doing it if they didnโt. And they have a ton of useful tips for you!
Read MorePosted by Steve Moran | Oct 23, 2022 | Leadership | 0 |
By Steve Moran A few weeks ago I wrote an article titled โThe Nursing Home Flim-Flam Game.โ I sent...
Read MorePosted by Steve Moran | Oct 21, 2022 | Foresight TV | 0 |
Abe’s Garden has recently acquired the Hearthstone Institute and are working closely with them to develop the best programs for dementia residents.
Read MorePosted by Susan Saldibar | Oct 20, 2022 | Sales & Marketing | 0 |
How many more people could you serve if you knew you could solve just about any financial challenge prospects had?
Read MorePosted by Sophie Okolo | Oct 20, 2022 | Life Enrichment | 0 |
Those with memory loss often pose a challenge for staff, so coming up with a unique strategy helped plan successful activities.
Read MorePosted by Steve Moran | Oct 20, 2022 | Sales & Marketing | 0 |
It’s Super Bowl time … for senior living marketers, that is! Whether you’re headed to SMASH or can’t go this year, get the low-down on 2023 marketing.
Read MorePosted by Steve Moran | Oct 20, 2022 | Sales & Marketing | 0 |
Here are some of the best sales tools you’ll find. Experts from these companies will talk senior living sales for 2023.
Read MorePosted by Susan Saldibar | Oct 19, 2022 | Technology | 0 |
โWeโve been searching for a TV solution for 20 years,โ said Shelley Kaiser, COO at SRI.ย Her search is over. Maybe yours could be as well.ย
Read MorePosted by Steve Moran | Oct 19, 2022 | Employee Engagement | 0 |
There is nearly always a lot of talk about pay for frontline workers, but almost no talk about executive directors’ pay.
Read MorePosted by Rachel Hill | Oct 19, 2022 | KARE-ing Conversations Video | 0 |
Jordan and Rachel are going to the mean streets of LeadingAge to ask caregivers and operators how they really feel LIVE.
Read MorePosted by Jack Cumming | Oct 18, 2022 | Wellness Wednesday | 0 |
Burnout is everywhere. It, too, is a devastating disease. Many have fallen into its grip. Yet, it gets far less attention than COVID.
Read MorePosted by Abbie Richie | Oct 18, 2022 | Tech Tuesday | 0 |
Abbie will be talking with Ben Fairless, director of inside sales at Accushield about their Reputation Accelerator tool.
Read MorePosted by Steve Moran | Oct 17, 2022 | Leadership | 0 |
If a company had only high-performing executive directors they would have only high-performing communities.ย
Read MorePosted by Kelly Stranburg | Oct 16, 2022 | Life Enrichment | 0 |
Do you ever feel like the approach and services in senior living just do not โfitโ right? This piece of the industry must radically change.
Read MorePosted by Steve Moran | Oct 14, 2022 | Foresight TV | 0 |
Max Zamkow leads Third Act Ventures, an investment firm that is focused on making it easier and more affordable for older citizens to look after themselves at home.
Read MorePosted by Steve Moran | Oct 13, 2022 | Leadership | 0 |
This is a list of interesting articles that have relevance in providing first-class senior living. There is something here for everyone!
Read MorePosted by Steve Moran | Oct 13, 2022 | Technology | 0 |
Get a sneak peek at four tech solutions you’ll definitely want to see in person at the LeadingAge conference.
Read MorePosted by Steve Moran | Oct 13, 2022 | Sales & Marketing | 0 |
We talk with FIVE Denver-bound experts about better leads, increased sales, and faster move-ins.
Read MorePosted by Steve Moran | Oct 12, 2022 | Employee Engagement | 0 |
Underpinning Demingโs philosophy is the โempowerment of the individual.โ In his view, businesses that donโt do this are doomed to mediocrity or failure.
Read MorePosted by Rachel Hill | Oct 12, 2022 | KARE-ing Conversations Video | 0 |
We’ll be talking about KARE’s workforce survey and how the answers to the survey changed how they thought.
Read MorePosted by Rebecca Wiessmann | Oct 12, 2022 | Podcast | 0 |
Dr. DeLon Canterbury is a geriatric pharmacist with a mission to DE-prescribe seniors. He has...
Read MorePosted by Rachel Hill | Oct 11, 2022 | Wellness Wednesday | 0 |
“While it’s important to make it fun to come to work, that’s just one piece of the puzzle when it comes to creating a great culture.”
Read MorePosted by Abbie Richie | Oct 11, 2022 | Tech Tuesday | 0 |
Join us and learn why life enrichment, dining, sales, marketing, and leadership should all attend EVOLVE 2023 next July!
Read MorePosted by Leigh Ann Hubbard | Oct 10, 2022 | Employee Engagement | 0 |
Ideally, tech innovations lead to better care, more efficiency, and more middle-market affordability. And yet … we also have to consider other factors.
Read MorePosted by Leigh Ann Hubbard | Oct 10, 2022 | Marketing Monday Video | 0 |
Perilous website mistakes ahead! Here’s how to make sure prospects stay on your site โ rather than click to a competitor’s in frustration.
Read MorePosted by Steve Moran | Oct 9, 2022 | Leadership | 0 |
I believe it doesn’t have to be this way at Brookdale. That in a few months, they could have an occupancy that beats the industry average.
Read MorePosted by Steve Moran | Oct 7, 2022 | Foresight TV | 0 |
For 30 years, Bill Pettit led Merrill Gardens. In the summer of 2022, he announced he was stepping down and starting a new firm, Black Dog Capital Advisors.
Read MorePosted by guestcontributor | Oct 6, 2022 | Sales & Marketing | 0 |
Most buildings offer the same amenities. So, how do you position your building differently than the building down the street?
Read MorePosted by Fara Gold McLaughlin | Oct 6, 2022 | Partners | 0 |
We share how to make the most of the 73rd(!) AHCA/NCAL Convention & Expo, which starts October 9th.
Read MorePosted by Susan Saldibar | Oct 5, 2022 | Marketing Monday | 0 |
โWhy do you care so much about social media, why you shouldnโt, except maybe you should, but only if you know how to use it.โ
Read MorePosted by Jack Cumming | Oct 5, 2022 | Development | 0 |
Much of that hesitancy is the natural resistance of older people to change. They want assurance that CCRCs can be trusted.
Read MorePosted by Rachel Hill | Oct 5, 2022 | KARE-ing Conversations Video | 0 |
We’ll be discussing the workforce survey they developed and sent to their frontline KARE force and the surprising answers they received.
Read MorePosted by Rachel Hill | Oct 4, 2022 | Wellness Wednesday | 0 |
The stigma of talking about our mental health has to a large degree lifted, but there is clearly a stigma to talking about mental health professionally.
Read MorePosted by Abbie Richie | Oct 4, 2022 | Tech Tuesday | 0 |
Today’s prospects are changing. Conversion Logix gets it. Their tools are geared toward tech-savvy consumers looking for senior living right now.
Read MorePosted by Steve Moran | Oct 3, 2022 | Leadership | 0 |
Senior living has a lot of room to get better, but most people who are experiencing senior living as consumers are happy with the product they are getting.
Read MorePosted by Steve Moran | Oct 2, 2022 | Life Enrichment | 0 |
Most Americans (age 75+) are stuck in the middle, meaning they wonโt have enough financial resources to live in the current senior living product.
Read MorePosted by Steve Moran | Sep 30, 2022 | Foresight TV | 0 |
Deke Cateau is the CEO of AG Rhodes, an Atlanta Not-For-Profit Organization. And they do it right.
Read MorePosted by Steve Moran | Sep 29, 2022 | Leadership | 0 |
There is a ton of public exuberance about senior living, I heard from the stage โฆโIt remains a great investment.โ But in the halls …
Read MorePosted by Steve Moran | Sep 28, 2022 | Leadership | 0 |
Senior living should be nearly as safe as flying. Right now, I am fearful that the predominant feeling is, โI am glad it didnโt happen to me.โ
Read MorePosted by Rachel Hill | Sep 28, 2022 | KARE-ing Conversations Video | 0 |
Rachel and Jordan will be joined by Lori Porter of NAHCA to talk about their partnership in developing the Careforce Virtual Campus.
Read MorePosted by Rebecca Wiessmann | Sep 27, 2022 | Wellness Wednesday | 0 |
We all have embarrassing moments. We all have stupid things we wish we hadnโt said. Maybe mine will help you with yours.
Read MorePosted by Abbie Richie | Sep 27, 2022 | Tech Tuesday | 0 |
Introducing new technology in your community can be SCARY! Will team members become early adopters or rebels?
Read MorePosted by Susan Saldibar | Sep 26, 2022 | Marketing Monday, Sales & Marketing | 0 |
Do you get so stuck inside operations that you lose your faith in your community and your ability to sell?
Read MorePosted by Steve Moran | Sep 26, 2022 | Development | 0 |
I know even the headline makes it sound like I have been hit by lightning since I mostly take the position that we have to get a lot better.
Read MorePosted by Leigh Ann Hubbard | Sep 26, 2022 | Marketing Monday Video | 0 |
WelcomeHome has answers for regional sales directors. Tune in to learn how to measure your community’s performance โ and level up.
Read MorePosted by Steve Moran | Sep 25, 2022 | Leadership | 0 |
The world of senior living is changing and will change even more. These trends will rule the next decade of senior living.
Read MorePosted by Steve Moran | Sep 23, 2022 | Foresight TV | 0 |
The Granger Cobb Institute at WSU is creating a new generation of leaders for senior living that will improve the quality of life for residents and team members.
Read MorePosted by Steve Moran | Sep 22, 2022 | Leadership | 0 |
The big idea is that we have only limited time and energy and the very best way to spend it is to make an impact on the world.
Read MorePosted by Steve Moran | Sep 21, 2022 | Leadership | 0 |
The other big problem with mission statements is that they are often states of being rather than aspirational.ย ย ย
Read MorePosted by Rachel Hill | Sep 21, 2022 | KARE-ing Conversations Video | 0 |
What do “person-centered management” & “person-centered culture” look like? How do we want to treat residents? It’s no different for our care force.
Read MorePosted by Steve Moran | Sep 20, 2022 | Employee Engagement | 0 |
The thing I hear over and over again from team members to regional directors is that they feel like their leaders donโt care about them as people.
Read MorePosted by Abbie Richie | Sep 20, 2022 | Tech Tuesday | 0 |
Accushield addresses a rather serious and often overlooked industry pain point – – Staffing Agency spend.
Read MorePosted by Steve Moran | Sep 19, 2022 | Leadership | 0 |
Take this quick quiz, and grade your transparency as a leader.
Read MorePosted by Steve Moran | Sep 19, 2022 | Marketing Monday Video | 0 |
When a prospect needs to sell a home to pay for senior living their odds of moving in go down. Second Act Financial provides an easy way to unlock equity.
Read MorePosted by Susan Saldibar | Sep 18, 2022 | Leadership | 1 |
This is really about assumptions we make every day about older adults. And that happens in spades in senior living.
Read MorePosted by Steve Moran | Sep 16, 2022 | Foresight TV | 0 |
Steve talks with Kyle Kopec of Braden Healthcare, a company laser-focused on purchasing broken-down rural hospitals that are out of business.
Read MorePosted by Steve Moran | Sep 15, 2022 | Leadership | 0 |
People traveling, unless they are extremely wealthy, have no choice but to put up with shoddy airline service. That is not true for senior living.ย
Read MorePosted by Hollie Kemp | Sep 14, 2022 | Wellness Wednesday | 0 |
Many people do not understand mental health conditions. We are so quick to judge. So quick to turn our backs on them.
Read MorePosted by Rachel Hill | Sep 14, 2022 | KARE-ing Conversations Video | 0 |
Ageism, sexism, racism … does senior living have a problem (or a bunch of ’em)?
Read MorePosted by Rachel Hill | Sep 14, 2022 | Podcast | 0 |
Rachel goes solo to give some perspective on the outside view of senior living and what it was like coming in without a lot of industry experience and connections.
Read MorePosted by Steve Moran | Sep 13, 2022 | Life Enrichment | 0 |
We deal with lifeโs changes, particularly less pleasant ones, by talking about them, by laughing about them. That is not ageism. That is life.
Read MorePosted by Abbie Richie | Sep 13, 2022 | Tech Tuesday | 0 |
Abbie talks with Sara Kyle and Kelly Stranburg about the true mission of the event and how we plan to bring the best content to attendees.
Read MorePosted by Jack Cumming | Sep 12, 2022 | Development | 0 |
As is true of senior living, cruise ships appear to give little thought to inequities of birth that distinguish low-wage workers from those they serve.
Read MorePosted by Leigh Ann Hubbard | Sep 12, 2022 | Marketing Monday Video | 0 |
Social media marketing doesn’t make a difference in senior living. Well, it does โ but only if you know how and WHY to use it.
Read MorePosted by Steve Moran | Sep 11, 2022 | Life Enrichment | 0 |
I asked one of the founders of Meow Wolf, โWhat would a senior living community you would design look like?โ He starts off with โIt’s gonna be fun.โ
Read MorePosted by Steve Moran | Sep 9, 2022 | Foresight TV | 0 |
Senior Living Innovation Forum is my favorite conference of the year. This year they’re doing a second event … in The Bahamas.
Read MorePosted by John Gonzales | Sep 8, 2022 | Leadership | 0 |
Inflation, recession, the pandemic aftermath, and the shortage of workers in the workforce continue to impact our industry.
Read MorePosted by Steve Moran | Sep 7, 2022 | Leadership | 0 |
Good intent is why nursing homes and other senior living communities have such a poor reputation in the marketplace.ย ย
Read MorePosted by Rachel Hill | Sep 7, 2022 | KARE-ing Conversations Video | 0 |
Reviewing some messages from HEROs about why they stayed through Covid or entered the field during or before Covid.
Read MorePosted by Rebecca Wiessmann | Sep 6, 2022 | Wellness Wednesday | 0 |
There is a lot of debate about whether those who quiet quit are lazy or are creating healthy boundaries. I kind of think itโs deeper than that.
Read MorePosted by Abbie Richie | Sep 6, 2022 | Tech Tuesday | 0 |
Once or twice a year we see something that has the ability to really make a difference in the lives of people.
Read MorePosted by Jack Cumming | Sep 5, 2022 | Sales & Marketing | 0 |
An organization loses its identity when it renames, but the determinant of success or decline is its reputation for customer value.
Read MorePosted by Steve Moran | Sep 2, 2022 | Foresight TV | 0 |
Steve talks to Ryan Brooks, senior principal, NIC about what to expect at the NIC conference and the hot topics being tackled.
Read MorePosted by Steve Moran | Sep 1, 2022 | Leadership | 0 |
As a leader, you are not the only one languishing. So are your residents, their family members, your team members, and your investors.
Read MorePosted by Steve Moran | Aug 31, 2022 | Sales & Marketing | 0 |
They need a financial bridge to help them move now. And they just donโt know how to get from here to there.
Read MorePosted by Fara Gold McLaughlin | Aug 31, 2022 | Leadership | 0 |
Mr. Sheriff influenced a generation of senior living leaders striving to create culture to lead developments filled with a soul of integrity and purpose.
Read MorePosted by Rachel Hill | Aug 31, 2022 | KARE-ing Conversations Video | 0 |
Caregivers have questions, these two CEOs have answers. Jordan and Rachel are joined by Deke Cateau of A.G. Rhodes and Jodi Guffee of Radiant Senior Living.
Read MorePosted by Rachel Hill | Aug 31, 2022 | Podcast | 0 |
Simple ways medical professionals suss out whether an ailment is purely physical or is stemming from depression or another mental illness.
Read MorePosted by Abbie Richie | Aug 30, 2022 | Tech Tuesday | 0 |
The Front Porch Center for Innovation & Wellbeing, where residents, staff, research partners, and technology companies collaborate.
Read MorePosted by Steve Moran | Aug 29, 2022 | Employee Engagement | 0 |
At the end of the day, there needs to be a hybrid system in employee reviews that accomplishes both goals, and there is likely some art in figuring this all out.
Read MorePosted by Steve Moran | Aug 28, 2022 | Sales & Marketing | 0 |
When we get things right, people will line up to move into our senior living communities, and this could likely be true even in assisted living.ย
Read MorePosted by Steve Moran | Aug 26, 2022 | Foresight TV | 0 |
A culture where team members (tribe members) love coming to work every day. Something most senior living organizations want but feel is beyond their reach.
Read MorePosted by MaryLee Herrmann | Aug 25, 2022 | Technology | 0 |
Natural disasters are no laughing matter. Are you prepared for the next one that might hit your community?
Read MorePosted by Jack Cumming | Aug 25, 2022 | Leadership | 0 |
CEOs are central in the story of whether senior living succeeds or fails. And yet, we give little attention to how to prepare for leadership.
Read MorePosted by Norene Cashen | Aug 24, 2022 | KARE-ing Conversations | 0 |
Real-life heroes show up in our lives and often go above and beyond the call of duty to make a positive impact on others.ย
Read MorePosted by Steve Moran | Aug 24, 2022 | Life Enrichment | 0 |
What really counts is going to be very different for each person, and will not be the same moment to moment, week to week, and month to month.
Read MorePosted by Rachel Hill | Aug 24, 2022 | KARE-ing Conversations Video | 0 |
The great resignation indeed. Why are some companies crushing it when it comes to employee retention and some others … not so much?
Read MorePosted by Susan Saldibar | Aug 23, 2022 | Marketing Monday | 0 |
Have you ever gotten a lead from a call out of the blue? You were probably thrilled, right? But inside, you know it didnโt come out of the blue.
Read MorePosted by Norene Cashen | Aug 23, 2022 | Wellness Wednesday | 0 |
The real power of post-traumatic growth lies in the stories we tell ourselves about the things that occur in our lives and work.
Read MorePosted by Abbie Richie | Aug 23, 2022 | Tech Tuesday | 0 |
We know that social media is important. But it doesn’t seem like anything we do moves the needle. What are we doing wrong?
Read MorePosted by Steve Moran | Aug 22, 2022 | Leadership | 0 |
If we want people to see senior living fine and wonderful places to work, we must celebrate the good and condemn the bad.
Read MorePosted by Steve Moran | Aug 22, 2022 | Marketing Monday Video | 0 |
The occupancy struggle is real. Steve talks with John Lariccia and Michael Moye of WelcomeHome about the top questions they hear from sales directors.
Read MorePosted by Steve Moran | Aug 21, 2022 | Life Enrichment | 0 |
It challenged my comfort level. And for a guy who showed up in bright-colored Chucks with light-up laces, you would think I would be in my element.
Read MorePosted by Steve Moran | Aug 19, 2022 | Foresight TV | 0 |
A better life for residents. A better life for family members. Longer lengths of stay. Lower staffing levels. Higher occupancy. And a better bottom line.
Read MorePosted by Jack Cumming | Aug 18, 2022 | Development | 1 |
Recently, at a conference, I was reminded of how difficult it is to address hearing impairments, even for the most well-intentioned organizations.
Read MorePosted by Steve Moran | Aug 17, 2022 | Life Enrichment | 0 |
Don’t resent the old, who gave you life. They too were your age and more soberingly, you will, sooner than you think be their age.
Read MorePosted by Rachel Hill | Aug 17, 2022 | KARE-ing Conversations Video | 0 |
Jordan and Rachel will be talking with Jacquelyn Kung about data from Activated Insights and what it takes to be a great place to work.
Read MorePosted by Rachel Hill | Aug 17, 2022 | Podcast | 0 |
Sasha Dawn discovers the power of tech, gaming, and togetherness โ and launches live, virtual gameshows for senior living residents across the country.
Read MorePosted by Rachel Hill | Aug 16, 2022 | Wellness Wednesday | 0 |
We all have those days when we wake up and feel like we can take on the world! But letโs be honest, those days are few and far between.
Read MorePosted by Abbie Richie | Aug 16, 2022 | Tech Tuesday | 0 |
Abbie talks with Scott Collins of Link-age solutions on how technology can solve workforce & occupancy at the provider level.
Read MorePosted by Norene Cashen | Aug 15, 2022 | Marketing Monday | 0 |
Nowadays everyone uses a hashtag. And it can also remind us to focus on those goals that need constant refocusing such as in effective marketing.
Read MorePosted by Sophie Okolo | Aug 15, 2022 | Life Enrichment | 0 |
This is what happens when we talk about volunteering, but donโt do much about it. Now, this needs to change.
Read MorePosted by Steve Moran | Aug 14, 2022 | Sales & Marketing | 0 |
Someone declares that boomers will not buy what the industry is offering. I lean in this direction but I also find myself thinking we actually have no idea.ย
Read MorePosted by Steve Moran | Aug 12, 2022 | Foresight TV | 0 |
We say it, we know it … what the senior living industry really sells is the resident experience. So why is it so hard to get right?
Read MorePosted by Jack Cumming | Aug 11, 2022 | Life Enrichment | 0 |
Most SLF readers also know that travel in the summer of 2022 is โcomplicated.โ And can also experience the simple phrase โexpect the unexpected.โ
Read MorePosted by Steve Moran | Aug 10, 2022 | Leadership | 0 |
The bigger the organization, the higher probability of this being a problem. It is hard, but it must be guarded against.ย
Read MorePosted by Rachel Hill | Aug 10, 2022 | KARE-ing Conversations Video | 0 |
KARE has been shouting the praises of their frontline heroes since before it was cool. Come hear their stories.
Read MorePosted by MaryLee Herrmann | Aug 9, 2022 | Marketing Monday | 0 |
โHow will we raise occupancy โ without raising costs?” Marketing Monday can help you answer this.
Read MorePosted by Sophie Okolo | Aug 9, 2022 | Wellness Wednesday | 0 |
We can easily get caught up with doing good work, but working in ways that leave us drained and exhausted is not healthy.
Read MorePosted by Abbie Richie | Aug 9, 2022 | Tech Tuesday | 0 |
Abbie talks with Laura Mitchell, CEO of GrandCare, and Norma Baratto of EverHome Care Advisors, about how communication tech is helping residents.
Read MorePosted by MaryLee Herrmann | Aug 8, 2022 | Sales & Marketing | 0 |
Time to dust off that sequined gown or get your tux from the cleaners. This best-in-senior-living award gives serious recognition.
Read MorePosted by Steve Moran | Aug 8, 2022 | Sales & Marketing | 0 |
There is data that confirms that communities who post pricing get more move-ins, and yet most communities still refuse to do so.ย
Read MorePosted by Steve Moran | Aug 8, 2022 | Marketing Monday Video | 0 |
Don’t worry, we’ll also share how to fix them. We’re taking a deeper dive into four or five stats from Dreamscape’s recent marketing survey.
Read MorePosted by Steve Moran | Aug 7, 2022 | Leadership | 0 |
Leaders by their very nature are fixers. In conflict they love being the tiebreaker โฆ but there is a problem.
Read MorePosted by Steve Moran | Aug 5, 2022 | Foresight TV | 0 |
Our newest Foresight partner and Shark Tank participant has a solution to substantially reduce the risk of fire in your senior living community.
Read MorePosted by Susan Saldibar | Aug 4, 2022 | Leadership | 0 |
Useless mission statements drive me nuts. Especially in this industry, where we need strong, driving missions that everyone can get behind.ย
Read MorePosted by Sophie Okolo | Aug 4, 2022 | Employee Engagement | 0 |
It makes me annoyed that we donโt hear and talk enough about them. If residents are the heart of senior living, then CNAs are the backbone of our industry.
Read MorePosted by Susan Saldibar | Aug 3, 2022 | Sales & Marketing | 0 |
If you know Steve Moran, you know that he doesnโt shy away from asking tough questions. If you’re not up to snuff, you might sweat a little.
Read MorePosted by Steve Moran | Aug 3, 2022 | Leadership | 0 |
Every single person in your organization is a moving part, and each of those moving parts is complex. They have different skills, personalities, and needs.
Read MorePosted by Rachel Hill | Aug 3, 2022 | KARE-ing Conversations Video | 0 |
Tackling one of the biggest challenges facing senior living right now: staffing. How do you get them? How do you keep them? What do they want?
Read MorePosted by Rachel Hill | Aug 3, 2022 | Podcast | 0 |
It’s called Tovertafel โ “magic table” in Dutch. It beams images onto the table or floor, and people interact with them in “purposeful play.”
Read MorePosted by Susan Saldibar | Aug 2, 2022 | Technology | 0 |
I like doing business with people I like.ย It makes things easier. But do they have the right answers to the tough questions?
Read MorePosted by Rachel Hill | Aug 2, 2022 | Wellness Wednesday | 0 |
The stigma around it made me feel like going to therapy meant something was “wrong” with me. But now, thankfully, I know that’s not the case.
Read MorePosted by Abbie Richie | Aug 2, 2022 | Tech Tuesday | 0 |
Abbie and Dr. Richard Caro discuss what it means to live the Tech-enhanced Life, unmet needs, and the agetech we wished existed!
Read MorePosted by Jack Cumming | Aug 1, 2022 | Employee Engagement | 0 |
Senior living, too, will have to adapt or become fodder in the new economic experiment with the freedom economy.
Read MorePosted by Steve Moran | Jul 31, 2022 | Leadership | 0 |
I considered starting a new series titled โLeadership is Hard.โ But at the same time, it’s also simple, and perhaps that is what makes it hard.
Read MorePosted by Jack Cumming | Jul 28, 2022 | Employee Engagement | 0 |
There is generally more talent and corporate potential in the teams that managers and executives lead than is evident on the surface.
Read MorePosted by Steve Moran | Jul 27, 2022 | Employee Engagement | 0 |
When there is a performance review that is scheduled weeks or days in advance, that time period is, for most team members, filled with anxiety.
Read MorePosted by Rachel Hill | Jul 26, 2022 | Wellness Wednesday | 0 |
One realization I’ve made over the years is how vital a morning routine for helping with my anxiety is, as it sets the tone for my day.
Read MorePosted by Steve Moran | Jul 25, 2022 | Leadership | 0 |
What could you do if you applied the MacGyver principle to the โimpossibleโ challenges you face in your community, your organization?
Read MorePosted by Rebecca Wiessmann | Jul 25, 2022 | Marketing Monday Video | 0 |
Do you REALLY understand your occupancy numbers? Do you have a real-time picture of your marketing and sales efforts?
Read MorePosted by Steve Moran | Jul 24, 2022 | Leadership | 0 |
An article titled โWithout These 8 things, Businesses Will Fail,” got me thinking about what those things are in senior living.
Read MorePosted by Steve Moran | Jul 22, 2022 | Foresight TV | 0 |
300 employees, 30,000 volunteers, and a new CEO. Sounds worse than senior living, maybe it is. A new regional church leader on building a unified team.
Read MorePosted by Abbie Richie | Jul 22, 2022 | Tech Tuesday | 0 |
Residents want better brain fitness training! Learn how to help all minds thrive, including those living with memory loss.
Read MorePosted by Steve Moran | Jul 22, 2022 | Foresight TV | 0 |
A wide-ranging discussion with Sean Kelly on what is working and what is not today, and the future of senior living.
Read MorePosted by Fara Gold McLaughlin | Jul 21, 2022 | Life Enrichment | 0 |
Each of us has a choice to see aging as a decline or a human continuum of positive ways we can enjoy on this ride we call life.
Read MorePosted by Steve Moran | Jul 20, 2022 | Leadership | 0 |
Great leaders need to be on guard for any signs that they and their organizations are even a little bit like what happened in Uvalde.
Read MorePosted by Rachel Hill | Jul 20, 2022 | Podcast | 0 |
Ever thought about opening an adult daycare? Kris Chana went from running a AL community to launching ActivAge, a now-booming adult day care
Read MorePosted by Rachel Hill | Jul 19, 2022 | Wellness Wednesday | 0 |
Here are a few things I do that will hopefully help you tackle any anxiety you may be feeling and just generally make you feel better!
Read MorePosted by Abbie Richie | Jul 19, 2022 | Tech Tuesday | 0 |
Mary Furlong is an expert and trusted resource when navigating the longevity economy. Abbie and Mary discuss innovative solutions.
Read MorePosted by Steve Moran | Jul 18, 2022 | Leadership | 0 |
This question gives me one of those โhead exploding,โ โpound the ground with both fists,โ โscream at the sky,โ โhowl at the moonโ kind of headaches.
Read MorePosted by Steve Moran | Jul 18, 2022 | Marketing Monday Video | 0 |
Foresight Productions is introducing the all-new Marketing Monday. We will be discussing everything from lead generation to SEO to CRMs.
Read MorePosted by Jack Cumming | Jul 17, 2022 | Life Enrichment | 0 |
They may have an insecure laugh or quietly keep to themselves. They may never be noticed or seen as nuisances. They are mostly lonely.
Read MorePosted by Steve Moran | Jul 15, 2022 | Foresight TV | 0 |
Goodwin Living made the employee experience so good that team members love coming to work each day, something you can do too.
Read MorePosted by Steve Moran | Jul 14, 2022 | Leadership | 0 |
Most organizations are struggling to hit occupancy, and if I were to ask the leaders their reasons, they are most likely unacceptable.
Read MorePosted by Steve Moran | Jul 13, 2022 | Leadership | 0 |
Each week there are dozens of cool things that happen in your organization โ some of which you may not notice at all and others that might get noticed.
Read MorePosted by Steve Moran | Jul 12, 2022 | Leadership | 0 |
If you are pondering any of these questions, you need industry insiders and experts who will help you figure them out.
Read MorePosted by Kelly Stranburg | Jul 12, 2022 | Wellness Wednesday | 0 |
Overwhelmed with the demands of life layered by two years of emotional distress from the pandemic, we need self-care approaches more than ever.
Read MorePosted by Abbie Richie | Jul 12, 2022 | Tech Tuesday | 0 |
TV-based technology is allowing for higher staff efficiencies, better resident outcomes, & communities achieving more profitable partnerships.
Read MorePosted by Steve Moran | Jul 11, 2022 | Life Enrichment | 0 |
I belong to a CNA Facebook group titled โCNAโs are AWESOMEโ and came across this story that continues to make me smile days after I read it.ย
Read MorePosted by Susan Saldibar | Jul 10, 2022 | Sales & Marketing | 0 |
With all the problems in this industry, hereโs one you can cross off your list: delayed or lost move-ins due to a prospectโs house that must first be sold.
Read MorePosted by SaraZG | Jul 10, 2022 | Sales & Marketing | 0 |
While everyone races around trying to anticipate the senior housing wish list, there is a subset of people who donโt have a fallback position.
Read MorePosted by Steve Moran | Jul 8, 2022 | Foresight TV | 0 |
Kai Hsiao, the CEO of Keppel Capital & long-term senior living veteran, talks about the current state of the industry & what’s next.
Read MorePosted by Steve Moran | Jul 7, 2022 | Sales & Marketing | 0 |
NIC just released their quarterly occupancy report. And, while we’re not back to pre-pandemic levels, it is all good news.
Read MorePosted by Steve Moran | Jul 6, 2022 | Sales & Marketing | 0 |
It is one of the best parts of being a writer: Every single thing, good or bad, that happens becomes fodder for a story. This is one of those moments.
Read MorePosted by Steve Moran | Jul 6, 2022 | Video | 0 |
Steve chats with Ben Rao and Phillip Vincent of Mom’s House about what they do and how they play a pivotal roll in your sales cycle!
Read MorePosted by Rachel Hill | Jul 6, 2022 | Podcast | 0 |
Kisco Senior Living has this pandemic thing down to a science. Hear how theyโre leading-by-example the industry forward.ย
Read MorePosted by Steve Moran | Jul 5, 2022 | Technology | 0 |
Steve chats with Shannon Moyes of Volantรฉ Systems about how their POS software helps solve one of senior living’s biggest problems!
Read MorePosted by Steve Moran | Jul 5, 2022 | Wellness Wednesday | 0 |
“What do I need to do today to feel like I had a good day?” I got to thinking this would be a great question to ask every morning when I get up.
Read MorePosted by Abbie Richie | Jul 5, 2022 | Tech Tuesday | 0 |
Laurie Orlov, tech industry veteran, writer, speaker, and elder care advocate talks about how AI is being used to serve older people in senior living.
Read MorePosted by Jack Cumming | Jul 4, 2022 | Technology | 0 |
Technology offers senior living the promise to optimize workforce potential and improve mission fulfillment. Itโs good business.
Read MorePosted by Steve Moran | Jul 1, 2022 | Foresight TV | 0 |
What you can do with your culinary program to delight residents, prospects, and family members. Leading to higher occupancy & better bottom lines.
Read MorePosted by Steve Moran | Jun 30, 2022 | Leadership | 0 |
We live in a culture that increasingly celebrates perfection and brutally punishes people for even slightly missing the mark on perfection.
Read MorePosted by Steve Moran | Jun 29, 2022 | Sales & Marketing | 0 |
Larry Kutscher highlights some of the changes that APFM is making, saying โthe company is now completely different.โ Hmmm …
Read MorePosted by Susan Saldibar | Jun 28, 2022 | Technology | 0 |
Itโs not just about fun and games on a smartphone or a Zoom session on an iPad. All the places engagement touches has a huge ripple effect.
Read MorePosted by Rachel Hill | Jun 28, 2022 | Employee Engagement, Wellness Wednesday | 0 |
I don’t think most millennials know that there’s an option to have a career in senior living. The industry has to start speaking to them!
Read MorePosted by Abbie Richie | Jun 28, 2022 | Tech Tuesday | 0 |
Creating community online with The Virtual Senior Center (VSC), a platform that helps seniors connect through virtual and hybrid classes.
Read MorePosted by Steve Moran | Jun 27, 2022 | Leadership | 0 |
Reachable goals should not be easy. They should be set at a level that, with high performance, the goals can be met.
Read MorePosted by Steve Moran | Jun 26, 2022 | Employee Engagement | 0 |
You have complete control over the message your quitters are sending you. And if you get this right, your occupancy problems will be much smaller.
Read MorePosted by Steve Moran | Jun 24, 2022 | Foresight TV | 0 |
Imagine for a moment that you have the opportunity to start from scratch building the perfect senior living organization.
Read MorePosted by Steve Moran | Jun 23, 2022 | Employee Engagement | 0 |
They failed these frontline team members by not giving them the skills, knowledge, and discretion they needed to handle this well.
Read MorePosted by Steve Moran | Jun 22, 2022 | Employee Engagement | 0 |
I am particularly concerned that right now there are really bad things happening in your communities and you have no idea.
Read MorePosted by Rebecca Wiessmann | Jun 22, 2022 | Podcast | 0 |
The story: Rather than pushing marketing messages out, Wendy and her team at Big Buzz draw people...
Read MorePosted by Rachel Hill | Jun 21, 2022 | Life Enrichment, Wellness Wednesday | 0 |
With everything that is going on in the world around us, I wanted to take a moment to reflect and encourage you to just, pause.
Read MorePosted by Abbie Richie | Jun 21, 2022 | Tech Tuesday | 0 |
Fellow Fox teaches older adults a simple method for dealing with scammers and online fraud. Learn about their online community group.
Read MorePosted by MaryLee Herrmann | Jun 20, 2022 | Technology | 0 |
Some people like to hold sheets of paper when they are signing, and there are legalities to consider, whether printed or electronic.
Read MorePosted by Lola Rain | Jun 20, 2022 | Life Enrichment | 0 |
Artis is not a philosophy of care. Itโs a philosophy of interactions. โItโs how we want leadership, associates, & residents to interface with one another.โ
Read MorePosted by Rebecca Wiessmann | Jun 19, 2022 | Employee Engagement | 0 |
We need to continue to look for ingenuity and creative solutions in all departments and all ranks in our communities.
Read MorePosted by Steve Moran | Jun 17, 2022 | Foresight TV | 0 |
We all know how important reviews can be for your organization. But how do you get stellar reviews? How do you manage bad reviews?
Read MorePosted by Susan Saldibar | Jun 16, 2022 | Technology | 0 |
By Susan Saldibar Five years or so ago, my husband and I signed up at our church to take a holiday...
Read MorePosted by Jack Cumming | Jun 16, 2022 | Development | 0 |
While itโs best to avoid risk through clarity, transparency, best practices, good intentions, and more, financial risk will always be with us.
Read MorePosted by Steve Moran | Jun 15, 2022 | Leadership | 0 |
What makes these leaders so terrible is that they immediately go defensive rather than trying to find common ground.
Read MorePosted by Rachel Hill | Jun 14, 2022 | Life Enrichment, Wellness Wednesday | 0 |
If we’re passionate about what we’re doing, it’s hard not to associate our career with who we are, and even harder when we don’t feel that way about our career.
Read MorePosted by Abbie Richie | Jun 14, 2022 | Tech Tuesday | 0 |
Meet the team behind Beonmi and see how this AI-powered robot could be the answer to the gap between available caregivers and seniors.
Read MorePosted by Jack Cumming | Jun 13, 2022 | Technology | 0 |
Stepping back for a moment to set toileting in perspective, it seems evident that the future of toilet seats will have to involve integrating toilet technologies.
Read MorePosted by Steve Moran | Jun 12, 2022 | Leadership | 0 |
One of the biggest challenges leaders face is thinking that they donโt have any drama, but the truth is, they are the cause of all the drama.ย
Read MorePosted by Steve Moran | Jun 10, 2022 | Foresight TV | 0 |
Kai Hsiao, the CEO Keppel Capital on the current state of the senior living industry, what’s next, and how the industry can be more effective.
Read MorePosted by dennismcintee | Jun 9, 2022 | Leadership | 0 |
The more we allow these insecurities to dominate our thoughts, the less confident we become, and the more we depend on the approval of others.
Read MorePosted by Steve Moran | Jun 8, 2022 | Life Enrichment | 0 |
Life enrichment leaders who are treated that way should QUIT! Life is too short to put up with this. There are great companies that really care.
Read MorePosted by Rachel Hill | Jun 8, 2022 | Podcast | 0 |
Leslie Fuller helps people understand folks with dementia better. Get insights that could change how you think about your residents.
Read MorePosted by Susan Saldibar | Jun 7, 2022 | Life Enrichment | 0 |
Free forever, pretty amazing! Who has the confidence to make that offer?ย It is worth finding out by reading this article.
Read MorePosted by Rachel Hill | Jun 7, 2022 | Life Enrichment, Wellness Wednesday | 0 |
While we like to believe we give ourselves credit for our accomplishments, we often brush them aside in lieu of “what’s next?”
Read MorePosted by Abbie Richie | Jun 7, 2022 | Tech Tuesday | 0 |
Ravi Bala shares new technology that allows safer aging in place, evolving business models of senior care, and the Digital Health Assessment Framework.
Read MorePosted by Kent Mulkey | Jun 6, 2022 | Employee Engagement | 0 |
This may not be all that profound, but the isolation from the pandemic somehow sent social skills into the galaxy.
Read MorePosted by Steve Moran | Jun 5, 2022 | Leadership | 0 |
The Argentum 2022 conference is history. It was the first conference produced by HPG, and they did a great job.ย ย
Read MorePosted by Steve Moran | Jun 3, 2022 | Foresight TV | 0 |
Dr. Bill Thomas, one of the most brilliant & provocative thinkers in senior living, talks about Kallimos, his newest idea for getting senior living right.
Read MorePosted by Kent Mulkey | Jun 2, 2022 | Employee Engagement | 0 |
Perhaps there is something more you can do to support your executive director. Let them know you care and are in it with them.
Read MorePosted by Steve Moran | Jun 1, 2022 | Leadership | 0 |
If you are leading an organization that is floundering in mediocrity, you have a tremendous opportunity to turn things around.
Read MorePosted by Jack Cumming | May 31, 2022 | Life Enrichment | 0 |
Rejection is painful, especially when itโs not warranted. We all can benefit from burning our rejection letters.
Read MorePosted by Abbie Richie | May 31, 2022 | Tech Tuesday | 0 |
Sean Ochester & Brett Dunahue (SageAge) on how their unique and collaborative approach to website design is redefining your first impression.
Read MorePosted by Steve Moran | May 30, 2022 | Leadership | 0 |
It would be easy to make a list of risks and ventures people took that turned into dust, yet risk avoidance can be a terrible strategy.ย ย
Read MorePosted by Steve Moran | May 27, 2022 | Foresight TV | 0 |
Adam Kaplan, founder and CEO of Solera Senior Living, on how to create senior living communities where residents and team members thrive.
Read MorePosted by Kent Mulkey | May 26, 2022 | Development | 0 |
It takes a village, the whole team, for a sales counselor to be successful. Jump in and help. Your part in sales is very important!
Read MorePosted by Steve Moran | May 25, 2022 | Leadership | 0 |
Believe it or not in a twisted way, if you want a better more positive organization you need to as a leader be less positive. Here is why.
Read MorePosted by Rachel Hill | May 25, 2022 | Podcast | 0 |
This robust software suite, built by operators, for operators, grows with you. Pick and choose what you need, as you need it.
Read MorePosted by Kent Mulkey | May 24, 2022 | Life Enrichment, Wellness Wednesday | 0 |
Perhaps my story can encourage you. Taking the time to look at and deal with the painful stuff in your life is a sign of courage.
Read MorePosted by Abbie Richie | May 24, 2022 | Tech Tuesday | 0 |
Abbie talks with Edward Baig, a Personal Tech writer for the AARP, about emerging trends with technology.
Read MorePosted by Jack Cumming | May 23, 2022 | Life Enrichment | 0 |
The theme was “bold,” a timely message for an industry just emerging from the pandemic to find a world of change.
Read MorePosted by Steve Moran | May 22, 2022 | Life Enrichment | 0 |
A friend sent an article that suggests traditional stand-alone senior living will be replaced by new intergenerational models, and I am a fan of the idea.
Read MorePosted by Steve Moran | May 20, 2022 | Foresight TV | 0 |
Steve talks with Scott Eckstein about how higher education has the potential to transform senior living leadership.
Read MorePosted by Leigh Ann Hubbard | May 19, 2022 | Sales & Marketing | 0 |
If you thought โbriefs as a differentiatorโ sounded strange, how about this: staff retention. Less changes means happier staff and fewer comp issues.
Read MorePosted by Scott L. Eckstein | May 19, 2022 | Employee Engagement | 0 |
If we are going to build better and grow the next generation of management talent, we need to make sure we nurture and truly mentor them.
Read MorePosted by Jack Cumming | May 18, 2022 | Life Enrichment | 0 |
Hearing is a challenge that is readily addressable, and in the process, addressing it can improve senior living for everyone.
Read MorePosted by Rachel Hill | May 17, 2022 | Development | 0 |
Millennials, we’re this generation with so many advantages โ all this access and tools to make life easier โ so why are we still tired all the time?!
Read MorePosted by Abbie Richie | May 17, 2022 | Tech Tuesday | 0 |
It can be stressful and complicated when a new resident moves into your community. Learn how Senior Sign eliminates that pain.
Read MorePosted by Steve Moran | May 16, 2022 | Employee Engagement | 0 |
The collective group came up with some dynamite ideas. Some will be specific to dining, and others could be used for a variety of positions. Take a look!
Read MorePosted by Steve Moran | May 13, 2022 | Development | 0 |
People have choices in life, to be silent, negative, or positive. Living in a world of negativity, bias can easily drift into our leadership lives.
Read MorePosted by Steve Moran | May 13, 2022 | Foresight TV | 0 |
Shasta Nelson wrote the book on Friendships. She is the expert on how to build amazing friendships at work and play.
Read MorePosted by Jack Cumming | May 12, 2022 | Life Enrichment | 0 |
If a middle ground is found between the extremes of price, then more people are able to have the benefits that corrected hearing can bring into their lives.
Read MorePosted by Steve Moran | May 11, 2022 | Life Enrichment | 0 |
Creating the senior living experience is primarily up to culinary and life enrichment and yet they are separate departments one tiny and one huge.
Read MorePosted by Rachel Hill | May 11, 2022 | Podcast | 0 |
She was trained in neurology. But when her own mother showed signs of dementia, she dismissed them. Now, sheโs offering her insights
Read MorePosted by Rachel Hill | May 10, 2022 | Employee Engagement | 0 |
One of the biggest battles that the senior living industry is facing right now is employee retention, and the war is raging.
Read MorePosted by Abbie Richie | May 10, 2022 | Tech Tuesday | 0 |
Steve talks with Sarah Hoit about the future of how technology will play to make the experience better for residents and team members.
Read MorePosted by Jack Cumming | May 9, 2022 | Life Enrichment | 0 |
A proactive approach to hearing, to enable residents to live fuller, purposeful lives, generates a much more positive image of senior living.
Read MorePosted by Steve Moran | May 8, 2022 | Development | 0 |
I am just not 100% sure we are living up to our potential but what if we did? What if we were the dreamers of society?ย
Read MorePosted by Steve Moran | May 6, 2022 | Foresight TV | 0 |
After this episode of Foresight TV, your virtual team meetings will be forever transformed, for the better.
Read MorePosted by Steve Moran | May 5, 2022 | Life Enrichment | 0 |
It is a challenge in finding enough staff but every good idea has challenges as well that need to be overcome and figured out.
Read MorePosted by Steve Moran | May 4, 2022 | Sales & Marketing | 0 |
You could make a substantial difference in the operator’s business, in the life of team members, residents, and their families.ย
Read MorePosted by Rachel Hill | May 3, 2022 | Life Enrichment, Wellness Wednesday | 0 |
Letโs be honest, taking care of our mental health can be a challenge and stressful. Most days we have limited energy to devote to this.
Read MorePosted by Abbie Richie | May 3, 2022 | Tech Tuesday | 0 |
Jack York talks with Abbie about improving the lives of older adults using technology that makes it easy for them to connect!
Read MorePosted by Kent Mulkey | May 2, 2022 | Development | 0 |
โIf your emotional abilities arenโt in hand, then no matter how smart you are, you are not going to get very far.โ Thatโs what Daniel Goleman, Ph.D., says.
Read MorePosted by Steve Moran | May 1, 2022 | Life Enrichment | 0 |
Being a senior living resident is a lot like being on a jury. If you have ever been on a jury, you know what I am talking about.
Read MorePosted by Steve Moran | Apr 29, 2022 | Foresight TV | 0 |
Milton McGowian, VP of resident engagement for Sharon Towers is 100% about creating great resident experiences.
Read MorePosted by Steve Moran | Apr 28, 2022 | Life Enrichment | 0 |
Everything done or not done would start with a single question: โWhat impact will this have on the resident experience?โ
Read MorePosted by Kent Mulkey | Apr 27, 2022 | Development | 0 |
Many people shy away from speaking up with confidence at work which holds back the success and respect that could otherwise enjoy.
Read MorePosted by Rachel Hill | Apr 27, 2022 | Podcast | 0 |
Want fewer UTIs, skin lesions, and staff burnouts? Check your briefs โ the ones youโre giving residents, that is.
Read MorePosted by Steve Moran | Apr 26, 2022 | Development | 0 |
My life is messy. If you are the opposite, I am endlessly fascinated by how you pull off this highly disciplined and organized life.
Read MorePosted by Abbie Richie | Apr 26, 2022 | Tech Tuesday | 0 |
We will talk about Amazon’s early adoption of Alexa for senior living, how Amazon has taken a prominent role in agetech.
Read MorePosted by Leigh Ann Hubbard | Apr 25, 2022 | Sales & Marketing | 0 |
They thought they needed digital-marketing support. Turns out they need someone to help them completely refocus.
Read MorePosted by Steve Moran | Apr 25, 2022 | Development | 0 |
When someone is willing to stick their neck out and challenge the status quo there are bound to be haters.ย
Read MorePosted by Susan Saldibar | Apr 22, 2022 | Employee Engagement | 0 |
Right now, you just want to solve your staffing nightmare, and get occupancy back up, right?ย Maybe itโs time to find out how.ย ย
Read MorePosted by Jack Cumming | Apr 22, 2022 | Life Enrichment | 0 |
As people listened to each other it converged on a belief that residents need to be heard and ignoring residents will inhibit move-ins.
Read MorePosted by Steve Moran | Apr 22, 2022 | Foresight TV | 0 |
Evolve 2022 did a deep dive into programs that give residents amazing lives. We explore the highlights of the event.
Read MorePosted by Steve Moran | Apr 21, 2022 | Employee Engagement | 0 |
Honestly, have you ever heard of a single instance where a senior living company failed because the people above profits?ย
Read MorePosted by Steve Moran | Apr 20, 2022 | Leadership | 0 |
Would you stay and hope the universe will get you to higher occupancy or do something radical because you are in a desperate situation?ย ย
Read MorePosted by MaryLee Herrmann | Apr 19, 2022 | Employee Engagement | 0 |
Take the guesswork out of resident satisfaction in your community. Youโll surely get the lowdown on how best to get the lowdown every time.
Read MorePosted by Steve Moran | Apr 19, 2022 | Development | 0 |
If you are one of the people who have been asking for wisdom over the last couple of months โฆ this is for you!
Read MorePosted by Abbie Richie | Apr 19, 2022 | Tech Tuesday | 0 |
Michelle Wright, marketing leader at Caavo, talks about getting residents to adopt – and embrace – new technology.
Read MorePosted by Rebecca Wiessmann | Apr 18, 2022 | Life Enrichment | 0 |
What makes a person different? How can you ease the guilt of moving your Mom into a senior living community?
Read MorePosted by Kent Mulkey | Apr 18, 2022 | Life Enrichment | 0 |
If itโs the isolation that ails then the solution, especially for those tilting into their elderly years, would be fellowship, activity, and fun.
Read MorePosted by Steve Moran | Apr 17, 2022 | Leadership | 0 |
Workers pick places to work largely on pay rates. Having a single toxic person makes it more expensive to hire future workers.
Read MorePosted by Steve Moran | Apr 15, 2022 | Foresight TV | 0 |
NIC recently released fresh senior living occupancy data. Steve talks with NIC chief economist Beth Mace about the most recent numbers.
Read MorePosted by Steve Moran | Apr 14, 2022 | Leadership | 0 |
I believe there is a tremendous opportunity to help team members working in your communities have better conversations.
Read MorePosted by Susan Saldibar | Apr 13, 2022 | Sales & Marketing | 0 |
If we can add another two to three months on the front end of a stay, we help the community be more profitable.
Read MorePosted by Jack Cumming | Apr 13, 2022 | Employee Engagement | 0 |
As the workforce shortage continues, employers will miss out if they donโt respond decisively and effectively.
Read MorePosted by Rachel Hill | Apr 13, 2022 | Podcast | 0 |
Judy Cornish wants to change the way we think of dementia: Instead of focusing on the disease, she says, focus on the experience.
Read MorePosted by Steve Moran | Apr 12, 2022 | Development | 0 |
Nursing homes are the best place for frail older people to go live out their lives. The industry failed, but it is not their fault.
Read MorePosted by Abbie Richie | Apr 12, 2022 | Tech Tuesday | 0 |
Are you ready to take your community experience to the next level using Volantรฉโs fully connected POS solution?!
Read MorePosted by Kent Mulkey | Apr 11, 2022 | Leadership | 0 |
Hereโs the point.ย What you do in creating a senior living community is harder than baseball. And itโs no game!
Read MorePosted by Steve Moran | Apr 11, 2022 | Video | 0 |
Steve speaks with Patrick Fellers about how Savant helped them build a culture of transparency trust with families, teams and residents.
Read MorePosted by dennismcintee | Apr 10, 2022 | Leadership | 0 |
Trust and communication enable hard conversations to take place and therefore increase the ability for growth.
Read MorePosted by Steve Moran | Apr 8, 2022 | Foresight TV | 0 |
Jack York and Michael Owens take over and engage in riveting dialogue that may or may not teach you anything about senior living.
Read MorePosted by Jack Cumming | Apr 7, 2022 | Leadership | 0 |
Getting rid of the age barrier can help bring down the age stigma, rejuvenate residency, and end the implicit ageism of age segregation.
Read MorePosted by Susan Saldibar | Apr 6, 2022 | Technology | 0 |
Whether itโs parents worried about their kids or adult kids worried about their parents, theyโre family. And they want to be included.
Read MorePosted by Steve Moran | Apr 6, 2022 | Leadership | 0 |
If you were ever feeling cynical about the senior living industry you will not be after reading these responses.
Read MorePosted by Susan Saldibar | Apr 5, 2022 | Sales & Marketing | 0 |
To drive sales volume, weโd discount the heck out of our service contracts. The number of sales went up, but at what cost?
Read MorePosted by Kent Mulkey | Apr 5, 2022 | Employee Engagement | 0 |
Despite all the challenges and hassles, I have never been so fulfilled as I have in working with the senior population.
Read MorePosted by Abbie Richie | Apr 5, 2022 | Tech Tuesday | 0 |
Photavia was created by filmmakers that use iconic images to trigger memories. Learn how they use technology to bring memories alive.
Read MorePosted by Susan Saldibar | Apr 4, 2022 | Sales & Marketing | 0 |
They donโt demand that you buy the entire platform upfront. You can dip your toe in with just one solution for starters and build as you go.ย
Read MorePosted by Jack Cumming | Apr 4, 2022 | Employee Engagement | 0 |
The idea that a job was security proved to be a myth during the layoffs of 2020. Even the most dedicated, loyal employees were stretched to their limits.
Read MorePosted by Steve Moran | Apr 3, 2022 | Life Enrichment | 0 |
Regrets are actually part of the human condition and that our regrets can either crush us or make us better and stronger.
Read MorePosted by Steve Moran | Apr 1, 2022 | Foresight TV | 0 |
Dennis McIntee is the Drama Free guy. This is your opportunity to learn how to wipe out the drama in your organization.
Read MorePosted by Kent Mulkey | Mar 31, 2022 | Employee Engagement | 0 |
You have little time remaining before you lose more people, so do not delay this exercise even one more week.
Read MorePosted by guestcontributor | Mar 30, 2022 | Sales & Marketing | 0 |
Think of social media as an online open house for your organization โ join the party, show up as your authentic self.
Read MorePosted by Steve Moran | Mar 30, 2022 | Life Enrichment | 0 |
If that is what I have to look forward to, if that is the best senior living has to offer, then I want no part of it.
Read MorePosted by Rachel Hill | Mar 30, 2022 | Podcast | 0 |
Recruiting and retaining people 40 and younger requires new skillsets. Hereโs how to get future leaders flocking your way.
Read MorePosted by MaryLee Herrmann | Mar 29, 2022 | Employee Engagement | 0 |
If they aren’t getting good vibes in your community, it’s either going to show in their attitude or they’re going to leave.
Read MorePosted by Jack Cumming | Mar 29, 2022 | Development | 0 |
Itโs good policy. Itโs good medical practice. Itโs good for consumers. How often do we have an opportunity like that?
Read MorePosted by Abbie Richie | Mar 29, 2022 | Tech Tuesday | 0 |
Ever wondered what type of tech is emerging in AI, AR, and hearing? Stephen Ewell will be sharing his prediction with Abbie on Tech Tuesday.
Read MorePosted by Kent Mulkey | Mar 28, 2022 | Leadership | 0 |
No matter the role or title in your organization there exists the opportunity to lead and continue to grow in influencing others.
Read MorePosted by MaryLee Herrmann | Mar 27, 2022 | Technology | 0 |
Two years ago, when the pandemic hit, did you have a communication tool in place for families? Or were you left with a huge, frustrating gap?
Read MorePosted by Fara Gold McLaughlin | Mar 27, 2022 | Employee Engagement | 0 |
You will continue to pay until you realize the priceless investment in the very people touching the lives of your customer daily.
Read MorePosted by Steve Moran | Mar 25, 2022 | Foresight TV | 0 |
How can employers attract & retain these much-needed workers? How can technology provide accountability for families AND ease caregiver responsibilities?
Read MorePosted by Steve Moran | Mar 24, 2022 | Life Enrichment | 0 |
Recent Google search trends … Imagine if we were 100% focused on providing great experiences for residents (and team members).
Read MorePosted by Susan Saldibar | Mar 23, 2022 | Technology | 0 |
But as valuable as technology is, we often see a lot of fear and anxiety in residents. That’s where the importance of training comes in.
Read MorePosted by Kent Mulkey | Mar 23, 2022 | Sales & Marketing | 0 |
Remember, help them accomplish their goals, not yours. Give them room to breathe!ย And as always, stay curious.
Read MorePosted by Steve Moran | Mar 23, 2022 | Video | 0 |
A team of transition specialists help eliminate moving woes for adult children moving their parent into senior care.
Read MorePosted by Norene Cashen | Mar 22, 2022 | Sales & Marketing | 0 |
Negative reviews can be disheartening and confusing. And the myths circulating about how to handle them only make the situation worse.
Read MorePosted by Jack Cumming | Mar 22, 2022 | Life Enrichment | 0 |
Is this grassroots model something that might elevate the resident experience in senior living?
Read MorePosted by Abbie Richie | Mar 22, 2022 | Tech Tuesday | 0 |
Are you looking for practical technology advice and solutions for todayโs seniors? Lean in and listen to Majd share his expertise.
Read MorePosted by MaryLee Herrmann | Mar 21, 2022 | Technology | 0 |
It might be just behind food in importance, but safety is becoming an increasingly important concern for prospects.
Read MorePosted by Lola Rain | Mar 21, 2022 | Life Enrichment | 0 |
Does your activities staff leave to get work done while the entertainer takes over? Or do they get involved, singing and dancing along?
Read MorePosted by Steve Moran | Mar 20, 2022 | Life Enrichment | 0 |
Why are pictures more powerful than words? The visuals (video and photos) work because there is a story behind them.
Read MorePosted by Steve Moran | Mar 18, 2022 | Foresight TV | 0 |
Steve talks with Scott Buchanan, the CEO of Ohio Masonic, on a wide range of the hottest topics in senior living right now.
Read MorePosted by guestcontributor | Mar 17, 2022 | Employee Engagement | 0 |
More money seems to be the obvious answer. It turns out the agencies are paying similar wages. Okay, so what else could it be?
Read MorePosted by Kent Mulkey | Mar 16, 2022 | Life Enrichment | 0 |
Most activity/life enrichment professionals think there’s only one way to plan an activity program. They become fixed on one main purpose.
Read MorePosted by Rachel Hill | Mar 16, 2022 | Podcast | 0 |
Lola Rain talks with Anna Hall of The Purpose Equation and Dr. John Zeisel of the Hearthstone Institute about purpose and life enrichment.
Read MorePosted by Susan Saldibar | Mar 15, 2022 | Life Enrichment | 0 |
Are we on the edge of a senior revolt? Maybe we should be. Maybe it would shake us up a bit.
Read MorePosted by Steve Moran | Mar 15, 2022 | Leadership | 0 |
The needs in this area are great, though not as sexy. But I find myself drawn to the idea that it is a noble enterprise.
Read MorePosted by Steve Moran | Mar 15, 2022 | Video | 0 |
Steve chats with Deanna Vigliotta and Carrie Vick about how Seni’s line of incontinence products have improved the lives of residents.
Read MorePosted by Abbie Richie | Mar 15, 2022 | Tech Tuesday | 0 |
Meet Mark – He’s taking Revel Communities to the next level. Learn how he’s integrating technology platforms in a streamlined and simple way.
Read MorePosted by Steve Moran | Mar 14, 2022 | Employee Engagement | 0 |
In senior living, there is a conference for everything. The big question is this: What conferences and who gets to go?
Read MorePosted by Jack Cumming | Mar 14, 2022 | Life Enrichment | 0 |
Her story was simple and common. Sometimes breaking the rules is the right thing to do for everyone involved.
Read MorePosted by Fara Gold McLaughlin | Mar 13, 2022 | Employee Engagement | 0 |
Residents not only want to see and know someone in management may look like them, associates yearn for leadership to look like them too.
Read MorePosted by Steve Moran | Mar 11, 2022 | Foresight TV | 0 |
The population of middle-income seniors will grow dramatically over the next 10 years. Bob Kramer talks with Caroline Pearson.
Read MorePosted by Susan Saldibar | Mar 10, 2022 | Sales & Marketing | 0 |
Too often there are lots of claims and little to back them up. A scenario can separate the products that deliver from those that donโt.
Read MorePosted by Steve Moran | Mar 10, 2022 | Sales & Marketing | 0 |
I took a look at more than 10 communities and only four had pricing available without having to give any contact information.
Read MorePosted by Jack Cumming | Mar 9, 2022 | Life Enrichment | 0 |
Changing to an empowerment culture can make better living a promising prospect for people who want a less hassled, secure existence.
Read MorePosted by Kent Mulkey | Mar 8, 2022 | Sales & Marketing | 0 |
You may be surprised to know the status of senior housing occupancy. The national average for occupancy is a whopping 81%. I know, abysmal.
Read MorePosted by Abbie Richie | Mar 8, 2022 | Tech Tuesday | 0 |
Abbie Richie and Joe Velderman, VP of Innovation at Cypress Living, discuss the importance of having secure passwords.
Read MorePosted by Rebecca Wiessmann | Mar 7, 2022 | Employee Engagement | 0 |
By Steve Moran If you are alive you know that Facebook is facing buckets and buckets of criticism,...
Read MorePosted by dennismcintee | Mar 6, 2022 | Life Enrichment | 0 |
The key is to think of stress as a certain energy โฆ it can be guided positively or negatively like any kind of energy.
Read MorePosted by Steve Moran | Mar 4, 2022 | Foresight TV | 0 |
Ohio Living is celebrating 100 years. Steve chats with their CEO, Larry Gumina, about innovation and best-in-class care and services.
Read MorePosted by Steve Moran | Mar 3, 2022 | Leadership | 0 |
NIC has designed their spring conference with the specific challenges and opportunities that are on the minds of senior living leaders.
Read MorePosted by Jack Cumming | Mar 3, 2022 | Leadership | 0 |
The decisions that are now being made will determine whether todayโs senior living is tomorrowโs โhome for life.โ
Read MorePosted by MaryLee Herrmann | Mar 2, 2022 | Technology | 0 |
Sign up in the next 30 minutes for the โlimited edition,โ guaranteed-not-to-crash, glow-in-the-dark software bundle, and get a free tote bag!
Read MorePosted by Steve Moran | Mar 2, 2022 | Leadership | 0 |
In this environment, it might seem disrespectful to talk about making senior living fun. Except we know that fun is โฆ well fun.
Read MorePosted by Rachel Hill | Mar 2, 2022 | Podcast | 0 |
At 26 he owns & runs an assisted living home and has 13.4K YouTube subscribers. His advice to up-and-comers? Get on with it already!
Read MorePosted by Susan Saldibar | Mar 1, 2022 | Leadership | 0 |
There is trouble ahead for physical and occupational therapy assistants (PTAs and OTAs) and for everyone who needs them.
Read MorePosted by Steve Moran | Mar 1, 2022 | Leadership | 0 |
Joe Biden announced broad sweeping changes for nursing homes that include much bigger sticks and the promise of better carrots.
Read MorePosted by Abbie Richie | Mar 1, 2022 | Tech Tuesday | 0 |
The tech in WelcomeHomeโs CRM platform is specifically designed to make your life easier – not more complicated.
Read MorePosted by Norene Cashen | Feb 28, 2022 | Life Enrichment | 0 |
Okay, maybe this canโt alter the weather, but it does alter the way people function and the way they feel.
Read MorePosted by Jack Cumming | Feb 28, 2022 | Development | 0 |
At introductions, after people get past the word โactuary,โ and after they ask what they do, itโs often evident that they still have no clue.
Read MorePosted by guestcontributor | Feb 27, 2022 | Leadership | 0 |
Help is out there. But people are too tired to wade through the details, much less be energized to pull up the bootstraps and go at it.
Read MorePosted by Steve Moran | Feb 25, 2022 | Foresight TV | 0 |
Marsha Shandur, master storyteller and speech coach, on how to tell stories and convey powerful ideas from whatever setting you are in.
Read MorePosted by Steve Moran | Feb 25, 2022 | Video | 0 |
Steve chats with Holly Rehbock & Denise Graab of Caring.com about four ways to optimize your community’s online presence!
Read MorePosted by Lola Rain | Feb 24, 2022 | Employee Engagement | 0 |
What if people applying to go into our communities didnโt have a resume and you had to use gut instinct in hiring? Oh, weโd be in trouble.
Read MorePosted by Steve Moran | Feb 23, 2022 | Employee Engagement | 0 |
Those complainers can help you see things you would otherwise miss. They can help you find new and better ways of doing things.
Read MorePosted by Jack Cumming | Feb 22, 2022 | Development | 0 |
Giving a Future Residents Club beyond a โwaiting listโ can help feed prospects into a particular community. Itโs more than a marketing ploy.
Read MorePosted by Abbie Richie | Feb 22, 2022 | Tech Tuesday | 0 |
Sign-in logs to kiosks, they’ve come a long way, but it’s about way more than just monitoring who’s going in and out.
Read MorePosted by Steve Moran | Feb 21, 2022 | Leadership | 0 |
Mark Rober lays out the 4-step process he uses when creating anything new. Are you skipping to step four most of the time?
Read MorePosted by Steve Moran | Feb 20, 2022 | Development | 0 |
It’s not clear what it means to senior living. Itโs possible that it will mean nothing, but I’m guessing it is more likely to mean something.
Read MorePosted by Steve Moran | Feb 18, 2022 | Foresight TV | 0 |
Keynote speaker at the upcoming Evolve 2022 Life Enrichment Summit, Jill Vitale-Aussem talks about how to disrupt and transform senior living.
Read MorePosted by Leigh Ann Hubbard | Feb 17, 2022 | Leadership | 0 |
They mean well, but they don’t get it. They say, โIt’s gonna be okay.โ They don’t get it, and they have no idea how to help.
Read MorePosted by Susan Saldibar | Feb 16, 2022 | Sales & Marketing | 0 |
And now they are ready to put their time-tested talents to work, scott-free, for you and your sales team.
Read MorePosted by Steve Moran | Feb 16, 2022 | Leadership | 0 |
The great opportunity is to capture the stories of residents, families, and team members. It starts with you stepping up to be the singer.
Read MorePosted by Rebecca Wiessmann | Feb 16, 2022 | Podcast | 0 |
The story: UpsideHลM is senior living for people who donโt want senior living. Its ร la carte...
Read MorePosted by MaryLee Herrmann | Feb 15, 2022 | Sales & Marketing | 0 |
Not all survive. But this is how, as one entityโa team, a swarm, their speciesโthey thrive as they pursue lush grass.
Read MorePosted by Jack Cumming | Feb 15, 2022 | Life Enrichment | 0 |
There is nothing worse than a resident who has been enticed into moving in only to discover after move-in that all is not what was expected.
Read MorePosted by Abbie Richie | Feb 15, 2022 | Tech Tuesday | 0 |
Abbie is interviews Keren Etkin, founder of TheGerontechnologist and the author of The AgeTech Revolution.
Read MorePosted by Steve Moran | Feb 14, 2022 | Leadership | 0 |
It’s so easy to fall into this trap. But it makes us less effective as leaders, less effective as family members, and it makes us less human.
Read MorePosted by Steve Moran | Feb 14, 2022 | Video | 0 |
Steve chats with the team at Sage Age Strategies about their deep dive into the tech trends of older adults.
Read MorePosted by Steve Moran | Feb 13, 2022 | Leadership | 0 |
These are worthy concepts for all of us. If you were to grade your organization on these 5 concepts what grade would you receive?
Read MorePosted by Steve Moran | Feb 11, 2022 | Foresight TV | 0 |
Posted by Jack Cumming | Feb 10, 2022 | Leadership | 0 |
Letโs not overdo the decision processes. If we make a choice and get it wrong, we can shift direction and learn from our mistakes.
Read MorePosted by Lynne Katzmann | Feb 9, 2022 | Leadership | 0 |
Coming into 2022, Omicron has provided us with another hurdle to overcome before we can jump into some new innovations for 2022.
Read MorePosted by Steve Moran | Feb 8, 2022 | Leadership | 0 |
What if this year were the year you decided not to grow at all, but rather the year you decided to get better?
Read MorePosted by Steve Moran | Feb 8, 2022 | Video | 0 |
Steve chats with Crystal Banegas of Conversion Logix about how their Conversion Cloud is making it so much easier to convert more leads!
Read MorePosted by Abbie Richie | Feb 8, 2022 | Tech Tuesday | 0 |
Tech is nice to have, but how will it really help you as an operator? Is it worth the expense? Is it worth the training?
Read MorePosted by MaryLee Herrmann | Feb 7, 2022 | Life Enrichment | 0 |
The date of birth and the date of passing is on our tombstones. What matters most is that โdashโ in-between them. That dash represents our lives.
Read MorePosted by Lynne Katzmann | Feb 7, 2022 | Leadership | 0 |
We have, through all this, learned at least five important lessons that will serve us and our residents going into the future.
Read MorePosted by Jack Cumming | Feb 6, 2022 | Life Enrichment | 0 |
A movement to support staying put while aging took root 20 years ago this February. Now there’s a nationwide network of villages.
Read MorePosted by Steve Moran | Feb 4, 2022 | Foresight TV | 0 |
Abbie is going to be talking with Milan Bhalala about the big why behind their innovative Caavo technology.
Read MorePosted by Susan Saldibar | Feb 3, 2022 | Leadership | 0 |
A comprehensive list of the top national and regional senior living conferences in the U.S. Plus strategies to make the most of them.
Read MorePosted by Steve Moran | Feb 3, 2022 | Video | 0 |
Steve chats with Milan Bhalala , VP, Growth at CAAVO, about how their technology is solving a little problem that is making a HUGE difference!
Read MorePosted by Sue Paul | Feb 2, 2022 | Life Enrichment | 0 |
Iโve seen this phenomenon in hundreds of homes. The lack of movement and disorganized environment can impede performance.
Read MorePosted by Rebecca Wiessmann | Feb 2, 2022 | Video | 0 |
Posted by Rachel Hill | Feb 2, 2022 | Podcast | 0 |
She went from management to marketing. And now she loves her job! Hereโs how to chase your true passions in senior living.
Read MorePosted by Susan Saldibar | Feb 1, 2022 | Sales & Marketing | 0 |
Train your sales counselors how to transform the stories they collect into solutions, with your community playing a central role.
Read MorePosted by Steve Moran | Feb 1, 2022 | Life Enrichment | 0 |
As we go into 2022 we have been primed to be pissed off about every little thing. We miss the opportunities to write our own headlines.
Read MorePosted by Abbie Richie | Feb 1, 2022 | Tech Tuesday | 0 |
We’re so excited about the start of a new Foresight Production, Tech Tuesday. Join me as I introduce Abbie Richie, the host of Tech Tuesday.
Read MorePosted by Jack Cumming | Jan 31, 2022 | Employee Engagement | 0 |
It seems likely that those businesses which adapt to changing worker and customer expectations will be better positioned for the future.
Read MorePosted by Steve Moran | Jan 30, 2022 | Leadership | 0 |
There has never been a time when this was more critical in senior living. It’s the difference between thriving and just surviving.
Read MorePosted by Rachel Hill | Jan 28, 2022 | Foresight TV | 0 |
An honest conversation about how to sell without selling, why empathy is pivotal when it comes to sales, and SO much more!
Read MorePosted by Susan Saldibar | Jan 27, 2022 | Employee Engagement | 0 |
Putting the money part aside for now, what about the work environment? This is where operators have some cards to play.
Read MorePosted by guestcontributor | Jan 27, 2022 | Leadership | 0 |
Clarity of mission is a powerful cornerstone of success. Goal setting is one thing. Goal getting is entirely another.
Read MorePosted by Steve Moran | Jan 26, 2022 | Leadership | 0 |
I sat down this evening and decided to make a list of reasons why you shouldnโt, and I wonโt, miss the spring NIC conference.
Read MorePosted by Steve Moran | Jan 26, 2022 | Leadership | 0 |
It feels like the other foot is about to drop, that we are just one random floating virus away from complete disaster.
Read MorePosted by Steve Moran | Jan 26, 2022 | Video | 0 |
Posted by Susan Saldibar | Jan 25, 2022 | Sales & Marketing | 0 |
Blocking and tackling, heavy lifting. Youโll break your back trying to do this yourself. 2022 paid search advertising is a different animal.
Read MorePosted by Steve Moran | Jan 25, 2022 | Sales & Marketing | 0 |
Fighting ageism is important, but it’s not always as simple as it seems. Let’s stop the silliness and focus on what matters.
Read MorePosted by Jack Cumming | Jan 24, 2022 | Development | 0 |
Tract housing. You know the concept . . . identical houses. The lyricist called them โticky tacky.โ This new version may be the future.
Read MorePosted by Steve Moran | Jan 23, 2022 | Life Enrichment | 0 |
Be purposeful about the way you spend your time. Find delight in the things you choose to not do, like dealing with 19,000 unread emails.
Read MorePosted by Steve Moran | Jan 21, 2022 | Foresight TV | 0 |
Steve talks with Kelly and Sara at LE3 solutions about the 2022 Evolve conference for senior living life enrichment leaders.
Read MorePosted by Steve Moran | Jan 20, 2022 | Leadership | 0 |
It’s a great time to reflect on lessons learned last year and explore ways to improve the life of your community and your team.
Read MorePosted by Susan Saldibar | Jan 20, 2022 | Sales & Marketing | 0 |
If youโre still using Excel for everything from sales funnels to financial statements, then youโre getting left behind by your competitors.
Read MorePosted by guestcontributor | Jan 19, 2022 | Sales & Marketing | 0 |
The next phase of industry growth is using marketing technology and a hustle mindset to capture prospects as well as connect & convert leads.
Read MorePosted by Rachel Hill | Jan 19, 2022 | Podcast | 0 |
Rachel chats with Vanessa Lambert of Sodexo about the importance of getting boots on the ground to better understand the needs of communities.
Read MorePosted by Steve Moran | Jan 18, 2022 | Employee Engagement | 0 |
Amazon is setting a new standard for wages and benefits. They are paying three to ten dollars more an hour with better benefits.
Read MorePosted by Steve Moran | Jan 17, 2022 | Video | 0 |
Posted by Lola Rain | Jan 17, 2022 | Life Enrichment | 0 |
Letโs reimagine how older adults interact with kids. Let’s become stewards of intergenerational activities to bring joy to more people.
Read MorePosted by Steve Moran | Jan 16, 2022 | Sales & Marketing | 0 |
I’m puzzled about how few communities put serious effort into being a part of the local marketplace. Imagine doing this instead.
Read MorePosted by Steve Moran | Jan 14, 2022 | Foresight TV | 0 |
Steve talks with Phillip Dopson, SVP Consumer Experience for Compass Community Living, about innovation in senior living dining.
Read MorePosted by Susan Saldibar | Jan 13, 2022 | Technology | 0 |
When was the last time you really got a new implementation right โ and I mean really right? . . . I thought so.
Read MorePosted by Steve Moran | Jan 13, 2022 | Sales & Marketing | 0 |
Maybe you have already seen the TikTok video that has gone viral. What do you think? Would you do this?
Read MorePosted by Susan Saldibar | Jan 12, 2022 | Sales & Marketing | 0 |
Back in the days, you got handed a stack of leads without a clue who was who and who wanted what. Thereโs no excuse for that today.
Read MorePosted by guestcontributor | Jan 12, 2022 | Employee Engagement | 0 |
John Zeisel’s response to a recent Senior Living Foresight article. The problem is actually bigger than we thought.
Read MorePosted by Steve Moran | Jan 11, 2022 | Leadership | 0 |
Here are the things that Malcom McLean did to turn shipping upside down and there may be some serious lessons for senior living.
Read MorePosted by Steve Moran | Jan 11, 2022 | Video | 0 |
Posted by Steve Moran | Jan 10, 2022 | Leadership | 0 |
I get that it’s complicated. But solutions will only come when the industry admits we have some bad actors doing terrible things.
Read MorePosted by Jack Cumming | Jan 9, 2022 | Leadership | 0 |
It’s not a new challenge. It is a complicated one because of persistent convention and the heavy involvement of the federal government.
Read MorePosted by Steve Moran | Jan 7, 2022 | Foresight TV | 0 |
Video is a critical must-have for your social media presence, but it feels scary and overwhelming. Guests: Abbie Richie and Todd Hartley.
Read MorePosted by MaryLee Herrmann | Jan 6, 2022 | Life Enrichment | 0 |
You can estimate how many residents are experiencing loneliness right now, but more importantly, which ones? Do you know for sure?ย
Read MorePosted by Steve Moran | Jan 6, 2022 | Sales & Marketing | 0 |
An industry friend asked how to get booked on podcasts. You can google this, but here is what works from our perspective.
Read MorePosted by Leigh Ann Hubbard | Jan 5, 2022 | Life Enrichment | 0 |
What if, when your residents moved in, on their table were some fresh flowers along with an unassuming gift certificate?
Read MorePosted by guestcontributor | Jan 5, 2022 | Employee Engagement | 0 |
Ultimately, knowledge can be shared and skills can be taught. Character is much harder to develop. That’s how you should be hiring.
Read MorePosted by Rachel Hill | Jan 5, 2022 | Podcast | 0 |
What does a VP of innovations do? Shape the community of the future, of course! Learn how one CCRC sold 46 units before breaking ground.
Read MorePosted by Steve Moran | Jan 4, 2022 | Leadership | 0 |
The fundamental problem is that residents are supposed to get with the program rather than a program that is driven by the residents.
Read MorePosted by Jack Cumming | Jan 3, 2022 | Development | 0 |
โBoomers want healthcare to be โbehind the wallsโ rather than in the front.โ Can senior living give them what they want?
Read MorePosted by Steve Moran | Jan 2, 2022 | Life Enrichment | 0 |
You might be thinking . . . โjust a bad facility.โ But there is no reason to believe that this is not typical.
Read MorePosted by guestcontributor | Dec 29, 2021 | Life Enrichment | 0 |
I arrived in the evening after work and there it was in the middle of the kitchen counter. What it represented was more than just a box.
Read MorePosted by Jack Cumming | Dec 28, 2021 | Sales & Marketing | 0 |
The lesson of this book is ancient and yet contemporary at the same time. Those hoping to learn to persuade others may find themselves changed.
Read MorePosted by Steve Moran | Dec 27, 2021 | Sales & Marketing | 0 |
Domino’s did the unthinkable, helped their competitors. What lessons can we learn from this in senior living?
Read MorePosted by Steve Moran | Dec 26, 2021 | Employee Engagement | 0 |
This comes from an activities director Facebook group I belong to. It breaks my heart and it is 100% a leadership fail.
Read MorePosted by Steve Moran | Dec 24, 2021 | Foresight TV | 0 |
Posted by Susan Saldibar | Dec 22, 2021 | Leadership | 0 |
I hope youโre not. Attitude, after all, is โeverythingโ as the saying goes. But it has nothing to do with age. And I can prove it.
Read MorePosted by Jack Cumming | Dec 22, 2021 | Leadership | 0 |
Giving residents the assurance that they are truly set for life is a gift above all gifts. It can also be your best marketing tool.
Read MorePosted by Rachel Hill | Dec 22, 2021 | Podcast | 0 |
Grab some eggnog, and prepare to get heart warmedโwith senior living holiday traditions from...
Read MorePosted by Leigh Ann Hubbard | Dec 21, 2021 | Technology | 0 |
Youโve definitely seen gerontech products. We write about them; you get ads about them. It can be hard to keep up with what all is out there.
Read MorePosted by Steve Moran | Dec 21, 2021 | Life Enrichment | 0 |
This gives me great faith in humanity, in the people of our great nation. It is pure goodness.
Read MorePosted by Steve Moran | Dec 20, 2021 | Leadership | 0 |
Our happiness is almost entirely determined by the standard we judge ourselves by. This is worth thinking about.
Read MorePosted by Lola Rain | Dec 19, 2021 | Sales & Marketing | 0 |
We all know the peak season happens from December 26 through March. Itโs time to audit your website before the spike happens.
Read MorePosted by Steve Moran | Dec 17, 2021 | Foresight TV | 0 |
A fresh survey of what prospects are thinking about when it comes to senior living. Insights to help you crush your marketing goals in 2022.
Read MorePosted by Susan Saldibar | Dec 16, 2021 | Sales & Marketing | 0 |
It’s not that hard to change the trajectory of referrals to your community. But thereโs a big โIFโ attached. You have to do it right.
Read MorePosted by Steve Moran | Dec 16, 2021 | Employee Engagement | 0 |
I have no solution for the entire industry staffing problem. But I do have a solution for individual senior living communities.
Read MorePosted by MaryLee Herrmann | Dec 15, 2021 | Technology | 0 |
How many times do you need to repeat โsign here, and here, and hereโ to each new resident when they move in?
Read MorePosted by Steve Moran | Dec 15, 2021 | Life Enrichment | 0 |
Our world today thrives on โkilling the soulโ narratives and too often, it even seeps into the world of senior living.
Read MorePosted by Jack Cumming | Dec 14, 2021 | Sales & Marketing | 0 |
With depictions of the spirit and life of the community, these videos provide the most compelling invitation that I have seen anywhere.
Read MorePosted by Steve Moran | Dec 13, 2021 | Leadership | 0 |
No one wants to get anything wrong EVER. But . . . this is not a reality; we all get things wrong. And it’s actually a good thing.
Read MorePosted by Rebecca Wiessmann | Dec 12, 2021 | Sales & Marketing | 0 |
Let’s not do sales culture anymore. Let’s talk about mission culture. Deborah Potter discusses the new way of senior living marketing.
Read MorePosted by Steve Moran | Dec 10, 2021 | Foresight TV | 0 |
Steve Moran and Fara Gold are back at it again. A dynamic conversation about the future.
Read MorePosted by MaryLee Herrmann | Dec 9, 2021 | Employee Engagement | 0 |
Want to stop getting ghosted?ย Want to up your online game? This tool takes employee reviews to a whole new level.
Read MorePosted by Steve Moran | Dec 9, 2021 | Leadership | 0 |
For those of us in the industry, every year the list comes out, there is always some โWhat the hell?โ head-scratching.
Read MorePosted by Jack Cumming | Dec 8, 2021 | Technology | 0 |
If Amazon can step up its game, this new commitment to senior living holds the promise to improve life for residents.
Read MorePosted by Rachel Hill | Dec 8, 2021 | Podcast | 0 |
Rachel Hill talks with Bruce Felt of Pocketbook Memory. Discover this unique gift to preserve your loved ones’ legacy.
Read MorePosted by Susan Saldibar | Dec 7, 2021 | Life Enrichment | 0 |
What have you done lately to educate and inspire the residents living inside your communities?
Read MorePosted by Susan Saldibar | Dec 7, 2021 | Leadership | 0 |
Podcasts create easy access to knowledge and entertainment. Here are the best senior living podcasts for 2022.
Read MorePosted by Steve Moran | Dec 6, 2021 | Employee Engagement | 0 |
More than two hundred thousand frontline workers have quit. If you’re feeling the same way, ask yourself these questions.
Read MorePosted by Steve Moran | Dec 6, 2021 | Video | 0 |
Posted by Leigh Ann Hubbard | Dec 5, 2021 | Life Enrichment | 0 |
What does it mean to live with soul? Denise Boudreau-Scott knows and wants to share her wisdom to become “unlocked”.
Read MorePosted by Steve Moran | Dec 5, 2021 | Sales & Marketing | 0 |
When consumers get to your website, what are they really looking for? When we get this wrong we make the sales process worse, not better.
Read MorePosted by Steve Moran | Dec 3, 2021 | Foresight TV | 0 |
Posted by Susan Saldibar | Dec 2, 2021 | Sales & Marketing | 0 |
I feel like Iโm describing a pretty dysfunctional marketing/sales department. But maybe Iโm also describing yours.
Read MorePosted by Jack Cumming | Dec 2, 2021 | Life Enrichment | 0 |
We have so many opportunities to make lifeโs journey better. Itโs inspiring to encounter organizations that are doing just that.
Read MorePosted by Steve Moran | Dec 1, 2021 | Sales & Marketing | 0 |
It’s abundantly clear: when businesses have great consumer reviews they are more profitable. Which, in senior living, means higher occupancy.
Read MorePosted by Steve Moran | Dec 1, 2021 | Employee Engagement | 0 |
I recently received this rant from a reader and I agree 100% with the sentiment. We have to find a way to figure this out.
Read MorePosted by Steve Moran | Nov 30, 2021 | Leadership | 0 |
Over and over again I hear these stories from good leaders. But this might even be good news because it is fixable . . .
Read MorePosted by MaryLee Herrmann | Nov 29, 2021 | Life Enrichment | 0 |
What’s for dinner? What is for dinner? Easy enough question to answer, right? Your front-line staff knows it’s not.
Read MorePosted by Jack Cumming | Nov 29, 2021 | Technology | 0 |
There were several robots scooting about the Exhibit Hall during the LeadingAge meeting. But one really stood out.
Read MorePosted by Steve Moran | Nov 28, 2021 | Leadership | 0 |
What if you had access to an endowment to make sure you could pay all your bills, allowing you to create the ideal senior living community?
Read MorePosted by Pam McDonald | Nov 24, 2021 | Podcast | 0 |
Pam McDonald has served as the host of Foresight Radio since we began. We wanted to show our appreciation for all that she has done.
Read MorePosted by Steve Moran | Nov 23, 2021 | Leadership | 0 |
It seems to be moving into the category that Memory Care occupied 7-9 years ago, as the โcanโt missโ new product for today.
Read MorePosted by Steve Moran | Nov 23, 2021 | Video | 0 |
Posted by Jack Cumming | Nov 22, 2021 | Leadership | 0 |
We have to be sure that when we shape whatโs utopian for today, we build in flexibility so can appeal to the dreams of the future.
Read MorePosted by Steve Moran | Nov 22, 2021 | Video | 0 |
Posted by Steve Moran | Nov 21, 2021 | Employee Engagement | 0 |
There are a few brands that are beginning to use TikTok as a recruiting tool. It could make senior living and your organization look cool.
Read MorePosted by Steve Moran | Nov 19, 2021 | Foresight TV | 0 |
Steve talks with Wendy O’Donovan Phillips, the CEO of Big Buzz, about her big plans to help women and minorities excel in marketing.
Read MorePosted by Steve Moran | Nov 18, 2021 | Sales & Marketing | 0 |
Right now senior living has a massive misperception problem. On one end it is seen as nursing homes and on the other end as active aging.
Read MorePosted by guestcontributor | Nov 17, 2021 | Technology | 0 |
The expression โaging gracefullyโ is used so universally that it has become meaningless. But it could and should mean something.
Read MorePosted by Jack Cumming | Nov 17, 2021 | Technology | 0 |
A study to see how a gadget as straightforward as a watch can help bring us a healthier population and more productive aging for our futures.
Read MorePosted by MaryLee Herrmann | Nov 16, 2021 | Employee Engagement | 0 |
As he points out, the annual and semi-annual surveys only catch a moment in time, thereby providing data that is difficult to trust.
Read MorePosted by Steve Moran | Nov 16, 2021 | Leadership | 0 |
It seems unlikely that we as an industry could ever spend enough to make senior living cool. But something like this might.
Read MorePosted by Susan Saldibar | Nov 15, 2021 | Technology | 0 |
I need to stop you now if youโre thinking youโve tried these kinds of devices before. This is different.
Read MorePosted by Steve Moran | Nov 15, 2021 | Employee Engagement | 0 |
At the end of the day, good workers are not going to take $1 to $5 an hour less to have a great work environment.
Read MorePosted by Steve Moran | Nov 15, 2021 | Video | 0 |
Posted by Jack Cumming | Nov 14, 2021 | Leadership | 0 |
Mr. Frederick asks: โIs aging in place really what we want?โ His answer is that itโs not and that the contrary view is a fallacy.
Read MorePosted by Steve Moran | Nov 12, 2021 | Foresight TV | 0 |
Robert Richman talks about how senior living leaders can use practical hacks to reduce turnover and improve recruitment.
Read MorePosted by Steve Moran | Nov 11, 2021 | Employee Engagement | 0 |
Over on Facebook, we posted a question inspired by team member Rachel Hill. And I am blown away by the responses.
Read MorePosted by Susan Saldibar | Nov 10, 2021 | Sales & Marketing | 0 |
The secret formula for getting your listings to rank within the top 3 positions in local search results. Frankly, Iโm amazed heโs sharing it.
Read MorePosted by Steve Moran | Nov 10, 2021 | Leadership | 0 |
Some found ways to first survive and then thrive. Others continue to struggle and some have simply closed their doors.
Read MorePosted by Rachel Hill | Nov 10, 2021 | Podcast | 0 |
Steve Moran interviews Deborah Potter with SageAge Strategies. They discuss how the entire approach to marketing senior living is changing.
Read MorePosted by guestcontributor | Nov 9, 2021 | Leadership | 0 |
The LeadingAge Conference in Atlanta lays bare some realities we are facing in senior living. The question is will we see the opportunity?
Read MorePosted by Rachel Hill | Nov 9, 2021 | Video | 0 |
โEverybody has a unique story,โ Bruce says. โThatโs something that I want to be able to help...
Read MorePosted by Jack Cumming | Nov 8, 2021 | Life Enrichment | 0 |
Happy employees make happy residents and vice versa. That reciprocity is the secret sauce of senior living.
Read MorePosted by Steve Moran | Nov 7, 2021 | Leadership | 0 |
From swag to content to vendors to technology. Here are some of the highlights from SMASH 2021.
Read MorePosted by Steve Moran | Nov 5, 2021 | Foresight TV | 0 |
Everyone is struggling with staffing . . . except this community. Hear how Kelly Papa at Duncaster is making this a reality.
Read MorePosted by Jack Cumming | Nov 4, 2021 | Technology | 0 |
A funny Alexa mix-up caused by my trip to Leading Age demonstrates both how far we’ve come with technology and how far we still have to go.
Read MorePosted by Denise Boudreau-Scott | Nov 3, 2021 | Employee Engagement | 0 |
The reality is that whatโs happening with staffing is only a symptom of a much larger problem. And it has nothing to do with money.
Read MorePosted by Steve Moran | Nov 2, 2021 | Technology | 0 |
But here is the hard truth: senior living is in trouble. When you combine technology with great leadership something very special happens.
Read MorePosted by Rachel Hill | Nov 1, 2021 | Leadership | 0 |
It is a mountain that must be flattened. It is something that happens every day, all the time. We all need to be seen.
Read MorePosted by Pam McDonald | Oct 31, 2021 | Sales & Marketing | 0 |
You need to create a concise story where prospects see that you are that clear choice for them to send their patients to.
Read MorePosted by Steve Moran | Oct 29, 2021 | Foresight TV | 0 |
A unique episode. Our special guest is James Rhee who gave a powerful keynote presentation at the Argentum 2021 conference.
Read MorePosted by guestcontributor | Oct 28, 2021 | Leadership | 0 |
You should know why (and how) to READ your email messages. In fact, here’s the perfect acronym advice to help you.
Read MorePosted by Steve Moran | Oct 27, 2021 | Leadership | 0 |
A huge party with lots of music and dancing. In a moment that was missed by most, a horrible ugliness happened.
Read MorePosted by Rebecca Wiessmann | Oct 27, 2021 | Podcast | 0 |
โWe want to help people protect their privacy. We want to help them age with dignity.”
Read MorePosted by Steve Moran | Oct 26, 2021 | Leadership | 0 |
You need to increase revenue. Increasing rates is not the answer!! But what if you . . . can I get a little crazy here?
Read MorePosted by Jack Cumming | Oct 25, 2021 | Life Enrichment | 0 |
We’re all one family sharing this period in history. Thatโs the positive message we find in the lives of so many who work in senior living.
Read MorePosted by Steve Moran | Oct 24, 2021 | Leadership | 0 |
We mourn the loss of a great leader in senior living. Gene’s legacy will live on and continue to enrich the lives of generations to come.
Read MorePosted by Steve Moran | Oct 22, 2021 | Foresight TV | 0 |
Steve talks with Jeff, the CEO of MBK Senior Living, about lessons learned from the pandemic and the future of senior living, the MBK way.
Read MorePosted by MaryLee Herrmann | Oct 21, 2021 | Employee Engagement, Leadership | 0 |
Sure, you have an open-door policy–โThey can come talk to me about anything.โย No, they can’t. They’re still scared.
Read MorePosted by Steve Moran | Oct 21, 2021 | Sales & Marketing | 0 |
This mindset would make senior living a vastly different experience for operators, team members, and consumers.
Read MorePosted by Jack Cumming | Oct 20, 2021 | Development | 0 |
Change can seem radical when itโs not. It only seems radical because itโs unfamiliar. Can senior living break out of its comfort zone?
Read MorePosted by Steve Moran | Oct 19, 2021 | Leadership | 0 |
Learn the secrets to getting occupancy HIGHER than before the pandemic. This senior living organization is doing it.
Read MorePosted by Pam McDonald | Oct 18, 2021 | Leadership | 0 |
Kisco has named its first Director of Environmental Health and Safety (EHS,) Here’s what it may mean in the future for senior living.
Read MorePosted by Steve Moran | Oct 17, 2021 | Leadership | 0 |
This retention hack may sound a bit crazy. But when you really think about it, it actually makes sense . . . and it’s super easy.
Read MorePosted by Steve Moran | Oct 15, 2021 | Foresight TV | 0 |
From his new book, “Right Place, Right Time”, Ryan Frederick talks with Bob Kramer about the opportunity for providers to achieve long-term success.
Read MorePosted by Jack Cumming | Oct 14, 2021 | Leadership | 0 |
Calling on policymakers to recognize and ensure that the industry remains both strong and private so that it can thrive.
Read MorePosted by Steve Moran | Oct 13, 2021 | Life Enrichment | 0 |
An idea that has been sitting on the shelf waiting for the right time was to publish good news stories from senior living. Enjoy!
Read MorePosted by Pam McDonald | Oct 13, 2021 | Podcast | 0 |
Julie Podewitz reveals some of her secrets for occupancy success in her book, “Solving the Occupancy Puzzle”.
Read MorePosted by Jack Cumming | Oct 12, 2021 | Technology | 0 |
The one technology that is used by all residents is television. The tech industry is missing a big opportunity by not tuning in.
Read MorePosted by Steve Moran | Oct 11, 2021 | Leadership | 0 |
It’s fascinating to be at a conference like SLIF, filled with C-suite executives, when blockbuster news breaks, like the implosion of Eclipse.
Read MorePosted by Steve Moran | Oct 10, 2021 | Leadership | 0 |
The short answer is: I donโt know but I hope so! This organization is using accreditation to show they’re the “best of the best.”
Read MorePosted by Steve Moran | Oct 8, 2021 | Foresight TV | 0 |
Bruce Felt has a powerful personal story filled with tragedy and triumph. He’s taken that inspiration to help families tell their own stories.
Read MorePosted by Steve Moran | Oct 7, 2021 | Leadership | 0 |
You will make your community a better place, the world a better place, and . . . You will have higher occupancy!
Read MorePosted by Pam McDonald | Oct 6, 2021 | Leadership | 0 |
Assisted Living Week highlights by NCAL Board Chair, Helen Crunk, and Director of California Assisted Living Association, Sally Michael.
Read MorePosted by Susan Saldibar | Oct 5, 2021 | Leadership | 0 |
Who are your โEdsโ and โMarysโ? Do you even know? Whether you sink or swim depends on what youโre doing to attract (and keep) them!
Read MorePosted by Steve Moran | Oct 5, 2021 | Leadership | 0 |
There are 5 Communities in my neighborhood and I have no idea what makes one better, or even different, than the other.
Read MorePosted by John Gonzales | Oct 4, 2021 | Leadership | 0 |
Share and celebrate your residentsโ unique stories with your staff, then turn the page and keep writing with them.
Read MorePosted by Steve Moran | Oct 3, 2021 | Leadership | 0 |
When things are going bad it is likely a combination of these things, all of which can be fixed, though some of the fixes are painful.
Read MorePosted by Steve Moran | Oct 1, 2021 | Foresight TV | 0 |
Mary Ann Donaghy wrote an article on the significant need for empathy training. Mary Ann, John Gonzales, and I will be tackling this topic.
Read MorePosted by Jack Cumming | Sep 30, 2021 | Technology | 0 |
Artificial Intelligence has become very important. It’s hard to know exactly what it is. But we definitely know what it is isn’t . . .
Read MorePosted by Steve Moran | Sep 29, 2021 | Leadership | 0 |
Right now, like never before, senior living operators need to focus on what their core mission is. Where do you need to focus?
Read MorePosted by Pam McDonald | Sep 29, 2021 | Podcast | 0 |
A simple website tool allows sales and marketing teams to personalize prospect communication from the very first contact.
Read MorePosted by Pam McDonald | Sep 28, 2021 | Development | 0 |
Kendal and the San Francisco Zen Center are teaming up to create a truly unique senior living environment.
Read MorePosted by Steve Moran | Sep 28, 2021 | Foresight TV | 0 |
Steve Moran chats with James Balda, the president & CEO of Argentum, about the state of senior living, challenges, and opportunities.
Read MorePosted by Steve Moran | Sep 27, 2021 | Employee Engagement | 0 |
AHCA/NCAL just released the results of a survey about staffing in nursing homes and assisted living communities. It is really ugly.
Read MorePosted by Susan Saldibar | Sep 26, 2021 | Leadership | 0 |
Stories like this cry out to be told. Plenty of โahaโ moments to go around. If youโre craving higher occupancy, this is for you.
Read MorePosted by Jack Cumming | Sep 26, 2021 | Leadership | 0 |
The biggest challenge facing senior living is one that is seldom spoken of. Are you ready to address it yet?
Read MorePosted by Steve Moran | Sep 24, 2021 | Foresight TV | 0 |
Bob Kramer interviews Terri Sullivan. Are you offering a personalized experience at your website? If not, you’re missing an opportunity.
Read MorePosted by Susan Saldibar | Sep 23, 2021 | Life Enrichment | 0 |
There are two more scary pandemics ready to sucker-punch your community. What are you doing about them? Hereโs what you need to know.
Read MorePosted by Pam McDonald | Sep 23, 2021 | Leadership | 0 |
Steve Moran shares insights for making the most of his attendance at senior living conferences. What to do and what not to do.
Read MorePosted by Susan Saldibar | Sep 22, 2021 | Sales & Marketing | 0 |
Go beyond the discovery of facts. Learn about feelings and fears to build empathic understanding about familiesโ current situations.
Read MorePosted by Steve Moran | Sep 22, 2021 | Leadership | 0 |
One day as people drive by where your community sits, there is instead an empty lot . . . would anyone notice? Would anyone care?
Read MorePosted by Susan Saldibar | Sep 21, 2021 | Sales & Marketing | 0 |
It’s not rocket science. Knowing what prospects are attracted to, what their needs are, and giving them choices is key.
Read MorePosted by Jack Cumming | Sep 21, 2021 | Employee Engagement | 0 |
The big idea is that people are more productive when working for themselves rather than having to endure an unhappy work situation.
Read MorePosted by Susan Saldibar | Sep 20, 2021 | Employee Engagement | 0 |
Imagine how you would feel if you were thrown into a new community, with no tools, no information about residents, no resources
Read MorePosted by Steve Moran | Sep 20, 2021 | Leadership | 0 |
There was hope that this monster was rapidly on its way to being tamed. Now it’s back and bringing a new set of challenges.
Read MorePosted by Leigh Ann Hubbard | Sep 19, 2021 | Sales & Marketing | 0 |
Occupancy drops. So you flood social media, pour money into Google ads, send out a batch of postcards. You’re doing it all wrong!
Read MorePosted by Steve Moran | Sep 19, 2021 | Life Enrichment | 0 |
I want to cry out in frustration, anger, and embarrassment when I see residents doing crafts and activities usually reserved for children.
Read MorePosted by Steve Moran | Sep 17, 2021 | Foresight TV | 0 |
Steve talks with Stephanie Harris, the CEO of Arrow Senior Living, about how they maintained a 90% occupancy during the pandemic.
Read MorePosted by Susan Saldibar | Sep 16, 2021 | Sales & Marketing | 0 |
Material not suitable for those who prefer to remain uncompetitive. For everyone else, hereโs what you need to know about the big guys.
Read MorePosted by Steve Moran | Sep 16, 2021 | Leadership | 0 |
It may make us uncomfortable. We may try to avoid talking about it. But we’d be better off addressing these and trying to fix them.
Read MorePosted by Leigh Ann Hubbard | Sep 15, 2021 | Life Enrichment | 0 |
Helping older people document and share their legacies. It helps them remember. We know how profoundly that can open a heart.
Read MorePosted by Steve Moran | Sep 15, 2021 | Leadership | 0 |
How Atria’s One Thing Campaign could transform the lives of your residents and staff, and make you more money.
Read MorePosted by Pam McDonald | Sep 15, 2021 | Podcast | 0 |
EVP Bob Burg describes the role Moves for Seniors, a logistics and transport company, can play when emergency evacuation is needed.
Read MorePosted by Susan Saldibar | Sep 14, 2021 | Sales & Marketing | 0 |
525,000 people are looking online for senior care. They’re willing to engage. Hereโs how to beat your competitors to get your share of them.
Read MorePosted by Steve Moran | Sep 14, 2021 | Life Enrichment | 0 |
As adults, we get to pick the story we choose to live. This is so powerful and so important. What do you want your story to be?
Read MorePosted by Leigh Ann Hubbard | Sep 13, 2021 | Technology | 0 |
Clear away everything in sight, install lighting and place call buttons everywhere, but inevitably, a fall will happen. Unless it doesnโt.
Read MorePosted by Mary Ann Donaghy | Sep 13, 2021 | Employee Engagement | 0 |
We should all be hiring with this personality trait in mind. All the amenities we offer are great, but this is what really really matters.
Read MorePosted by Steve Moran | Sep 13, 2021 | Video | 0 |
Posted by Susan Saldibar | Sep 12, 2021 | Technology | 0 |
There’s a tremendous opportunity to use data to improve the lives of residents, reduce staff workload, and keep residents happier & safer.
Read MorePosted by Steve Moran | Sep 12, 2021 | Leadership | 0 |
Senior living professionals, residents, and their families list things that senior living operators do that are awful. What would you add?
Read MorePosted by Steve Moran | Sep 10, 2021 | Foresight TV | 0 |
John Gonzales talks about the bold actions that are needed to solve the recruitment and retention problem in the face of Covid-19.
Read MorePosted by Jack Cumming | Sep 9, 2021 | Leadership | 0 |
Or maybe what not to do. Not all providers follow these practices. Those who donโt should take pride in their wisdom.
Read MorePosted by Steve Moran | Sep 9, 2021 | Video | 0 |
Bruce Felt tells the story that brought him to PocketBook Memory. An amazing way to share the legacy of older adults.
Read MorePosted by Steve Moran | Sep 8, 2021 | Video | 0 |
Steve talks with Teddy Helfrich about what Steve calls “the BEST CRM that’s out there, not just in senior living.”
Read MorePosted by Steve Moran | Sep 8, 2021 | Employee Engagement | 0 |
What if every single senior living community allowed, even encouraged, line staff to think about better ways to serve residents?
Read MorePosted by Steve Moran | Sep 7, 2021 | Employee Engagement | 0 |
This is refreshing in an industry that often does more lip service to staff development than meaningful training and mentoring.
Read MorePosted by Steve Moran | Sep 7, 2021 | Leadership | 0 |
Headlines that tell us that the vaccine isn’t 100% effective. It makes you wonder if you are putting yourself at risk of dying.
Read MorePosted by Steve Moran | Sep 3, 2021 | Foresight TV | 0 |
The single best opportunity of the year to learn from outsiders, insiders, and peers. Steve talks with Bailey Beeken, the founder of SMASH.
Read MorePosted by Steve Moran | Sep 2, 2021 | Sales & Marketing | 0 |
Having a better understanding of the prospect’s personality type will give you a much better shot at building a trusting relationship.
Read MorePosted by Steve Moran | Sep 2, 2021 | Sales & Marketing | 0 |
โWhen someone buys a drill bit what they want is a holeโ. We need to reevaluate what prospects are really looking for.
Read MorePosted by Leigh Ann Hubbard | Sep 1, 2021 | Sales & Marketing | 0 |
Youโve been warned. It just might turn everything you thought you knew about marketing on its head. Prepare for some new perspectives!
Read MorePosted by Steve Moran | Sep 1, 2021 | Sales & Marketing | 0 |
I’ve heard every imaginable reason why communities aren’t full. Your community can be full & have zero staff recruitment/retention problems.
Read MorePosted by Pam McDonald | Sep 1, 2021 | Podcast | 0 |
Cathy Berry and Hal Price tell Pam McDonald how to up your game via done-for-you marketing by Healthcraft Creative Solutions.
Read MorePosted by Jack Cumming | Aug 31, 2021 | Development | 0 |
Alternatives to todayโs senior living are coming fast. Will prospects view senior living the way many in the industry do?
Read MorePosted by Susan Saldibar | Aug 30, 2021 | Leadership | 0 |
Telehealth is another โgood thingโ that came out of the horrors of the pandemic. But we are standing on a telehealth cliff.
Read MorePosted by Steve Moran | Aug 30, 2021 | Life Enrichment | 0 |
We are leaving lots of opportunity (and money) on the table. Even worse, older people who could benefit from senior living wonโt.
Read MorePosted by Susan Saldibar | Aug 29, 2021 | Employee Engagement | 0 |
The result of months spent re-thinking goals and lifestyles – employees have become more selective about where they work.
Read MorePosted by Jack Cumming | Aug 29, 2021 | Technology | 0 |
With our herky-jerky return to pre-pandemic normality, how do we integrate the advances of remote working into traditional concepts?
Read MorePosted by Steve Moran | Aug 27, 2021 | Foresight TV | 0 |
Steve Moran and Jack York talk to Ramie Liddle, author of the book “Driving Miss Norma: One Family’s Journey Saying ‘Yes’ to Living”.
Read MorePosted by Steve Moran | Aug 26, 2021 | Sales & Marketing | 0 |
This might be one of the coolest ideas I have ever had (yes I know I say that a lot). A great way to earn more revenue.
Read MorePosted by Leigh Ann Hubbard | Aug 25, 2021 | Sales & Marketing | 0 |
Welcome to Math for Marketers 101! First up: a word problem! Oh, joy! Don’t worry, most people donโt know how to calculate this stuff.
Read MorePosted by Steve Moran | Aug 25, 2021 | Sales & Marketing | 0 |
Whoever gets this right will make the world a better place for us boomers and make buckets of money along the way.
Read MorePosted by Steve Moran | Aug 24, 2021 | Life Enrichment | 0 |
This story has zero to do with senior living but everything to do with all that is good in the world and in human beings.
Read MorePosted by Steve Moran | Aug 23, 2021 | Sales & Marketing | 0 |
Some recent research provides insight into the newest generation of older adults. How can we use this to promote senior living?
Read MorePosted by dennismcintee | Aug 22, 2021 | Employee Engagement | 0 |
If you do it right, hiring is a game-changer for creating a work culture where residents and employees thrive together.
Read MorePosted by Steve Moran | Aug 20, 2021 | Foresight TV | 0 |
How has the media gotten it wrong when it comes to senior living? What can we do about it? Steve talks with Bob Kramer and Jacquelyn Kung.
Read MorePosted by Steve Moran | Aug 19, 2021 | Leadership | 0 |
Tremendous opportunity to innovate still exists. But it requires taking some significant risks and experimenting with big ideas.
Read MorePosted by Steve Moran | Aug 18, 2021 | Leadership | 0 |
When thinking about quality in senior living, the right question is: What would delight residents, family members, and even team members?
Read MorePosted by Pam McDonald | Aug 18, 2021 | Podcast | 0 |
Connecting with old friends, making new ones, and learning new things. Steve Moran describes the value of professional conferences.
Read MorePosted by Jack Cumming | Aug 17, 2021 | Development | 0 |
Would you move to a hassle-free โdwellingโ where you belong, where you fit in, and where you know youโre home?
Read MorePosted by Lola Rain | Aug 16, 2021 | Leadership | 0 |
โWhat can I expect at the conference?โ A reflection on personal experiences in navigating senior living events.
Read MorePosted by Steve Moran | Aug 15, 2021 | Leadership | 0 |
We have enough trouble with unfair headline-grabbing attacks from the media, we simply do not need this kind of attack.
Read MorePosted by Steve Moran | Aug 13, 2021 | Foresight TV | 0 |
Steve Moran is widely regarded as the best-connected thought leader in senior living. Learn how he does it in this episode.
Read MorePosted by Susan Saldibar | Aug 12, 2021 | Life Enrichment | 0 |
Is there anyone out there with the creativity, time, and dedication to make something like this work? The answer is YES.
Read MorePosted by Denise Boudreau-Scott | Aug 12, 2021 | Employee Engagement | 0 |
What does the first day/week look like? Why would someone want to go work for your organization and not another one in your town?
Read MorePosted by Steve Moran | Aug 10, 2021 | Sales & Marketing | 0 |
Consumers donโt trust businesses, but they do trust customers. This has never been truer in senior living.
Read MorePosted by Steve Moran | Aug 10, 2021 | Technology | 0 |
Robots are here in senior living today. But the adoption is slower than I would have expected it to be.
Read MorePosted by Jack Cumming | Aug 9, 2021 | Technology | 0 |
By Jack Cumming The age of digitization allows a growing celebration of each consumerโs...
Read MorePosted by Steve Moran | Aug 8, 2021 | Leadership | 0 |
We love hearing from our readers, viewers, and listeners. We would love to hear your thoughts about these poll results.
Read MorePosted by Steve Moran | Aug 6, 2021 | Foresight TV | 0 |
In today’s world when you see “Free” you know there is a hook, a catch. In this case, it’s just free, no hook, no upgrade, no pitch. NOTHING.
Read MorePosted by Steve Moran | Aug 6, 2021 | Video | 0 |
Posted by Susan Saldibar | Aug 5, 2021 | Technology | 0 |
During the pandemic, as residents seized upon technologies, they were sending a message to this industry, loud and clear: Things have changed.
Read MorePosted by Steve Moran | Aug 5, 2021 | Leadership | 0 |
This made me so frustratingly mad, that I wrote a letter to the Author and submitted it to the Letters to the Editor department.
Read MorePosted by Steve Moran | Aug 4, 2021 | Sales & Marketing | 0 |
It is estimated that the industry will need to build 100,000 new units per year starting in 2025 through 2040 in order to keep up with demand.
Read MorePosted by Pam McDonald | Aug 4, 2021 | Podcast | 0 |
Improving health and safety processes, staying on top of compliance, and training staff around things that allow everybody to stay safe.
Read MorePosted by Jack Cumming | Aug 3, 2021 | Leadership | 0 |
The C-Suite is where the buck stops, where responsibility is accepted, and where vision is focused on a better future for all stakeholders.
Read MorePosted by Steve Moran | Aug 2, 2021 | Leadership | 0 |
Great leaders start with how they think about their place in the world, their business, their teams, and their customers.
Read MorePosted by Rachel Hill | Aug 1, 2021 | Leadership | 0 |
We know it all too well, the perception of senior living. It’s clear that senior living has a “brandingโ problem. We can and must do better!
Read MorePosted by Steve Moran | Jul 30, 2021 | Foresight TV | 0 |
Steve talks with Dana Griffin and Emily Lerner about how to create serious, meaningful, intergenerational experiences for older people.
Read MorePosted by Leigh Ann Hubbard | Jul 29, 2021 | Sales & Marketing | 0 |
The Marketing Mysteries Solved podcast stands out as unique and insightful. Itโs true-life mystery meets marketing insights meets DIY how-to.
Read MorePosted by Steve Moran | Jul 29, 2021 | Leadership | 0 |
I have been thinking a lot about conferences this past few weeks. I am like . . . a little kid thinking about Christmas.
Read MorePosted by Steve Moran | Jul 28, 2021 | Life Enrichment | 0 |
What is critical for me is this big idea that โthe peak of my life has not arrived yet.โ What if we assumed the same about residents?
Read MorePosted by Susan Saldibar | Jul 27, 2021 | Sales & Marketing | 0 |
Lead aggregators are jumping the line then charging you for the privilege. How do you defend your brand and your bottom line?
Read MorePosted by dennismcintee | Jul 27, 2021 | Leadership | 0 |
Often, innovation is bound by the fear of failure. Starts by encouraging your team to be willing to take risks each day.
Read MorePosted by Steve Moran | Jul 26, 2021 | Leadership | 0 |
I’m not so sure we learned much from the pandemic and it drives me crazy. Here are lessons we could have learned (and it is not too late).
Read MorePosted by Steve Moran | Jul 25, 2021 | Sales & Marketing | 0 |
As a senior living expert, I figured it would be relatively easy to become a senior living customer. I WAS SO WRONG . . .
Read MorePosted by Steve Moran | Jul 23, 2021 | Foresight TV | 0 |
Joel Theisen, CEO of Lifesprk, and Dr. Bill Thomas are committed to making senior living “Better Living” for older people.
Read MorePosted by Pam McDonald | Jul 23, 2021 | Podcast | 0 |
Pam McDonald talks with the National Center for Assisted Living and the California Assisted Living Association about Assisted Living Week.
Read MorePosted by Jack Cumming | Jul 22, 2021 | Leadership | 0 |
We are positioned for change. That new vision of a new resident and a new industry concept is our opportunity for the dawning new era.
Read MorePosted by Steve Moran | Jul 21, 2021 | Leadership | 0 |
Leaders hate it when things go wrong and they hate it most of all when they are at fault. But does casting blame really make it better?
Read MorePosted by Steve Moran | Jul 20, 2021 | Development | 0 |
A few days ago I got a chance to talk to John Moore, the CEO of Atria, about the merger. Here is why he is convinced this is the right move.
Read MorePosted by Susan Saldibar | Jul 19, 2021 | Sales & Marketing | 0 |
Give visitors meaningful choices, all in one place, without making them paw through a bunch of tabs and landing pages.
Read MorePosted by Pam McDonald | Jul 19, 2021 | Technology | 1 |
Senior Savvy is helping older people learn and enjoy technology. It’s become more important over the last year.
Read MorePosted by Susan Saldibar | Jul 18, 2021 | Technology | 0 |
A revolution is happening in skilled nursing communities. Theyโve taken a bolder, more innovative approach. And theyโre getting rewarded.
Read MorePosted by Steve Moran | Jul 18, 2021 | Development | 0 |
I confess that I want like crazy for this to work. Because we need a breakout, huge senior living company to make it work.
Read MorePosted by Steve Moran | Jul 16, 2021 | Foresight TV | 0 |
Rachel Hill, the newest addition to the Foresight team, talks about the role of social media in growing our presence in senior living.
Read MorePosted by Steve Moran | Jul 15, 2021 | Life Enrichment | 0 |
A really good question with a complicated answer. Should we be challenging the assumption that residents have passed all their peaks?
Read MorePosted by Gail Peacock | Jul 14, 2021 | Employee Engagement | 0 |
Everyone on the team needs to feel seen, heard, and included for the team to work as one. Here are some quick & easy ideas.
Read MorePosted by Steve Moran | Jul 14, 2021 | Video | 0 |
Posted by Steve Moran | Jul 13, 2021 | Sales & Marketing | 0 |
I admit, like a little kid, I watched the whole thing. What if Richard Branson went into the senior living business?
Read MorePosted by Jack Cumming | Jul 12, 2021 | Sales & Marketing | 0 |
The key to sales success is to make your prospect a star and to show that you know and understand that star prospect. Is that you?
Read MorePosted by Leigh Ann Hubbard | Jul 11, 2021 | Sales & Marketing | 0 |
Asking for referrals can feel pretty awkward. It doesnโt have to though! Asking for a referral can feel more like offering help.
Read MorePosted by Steve Moran | Jul 11, 2021 | Life Enrichment | 0 |
What are the one or two things that can make the biggestย difference in attracting and retaining residents?
Read MorePosted by Steve Moran | Jul 9, 2021 | Foresight TV | 0 |
Friendship Village CEO Brian Lawrence talks with Steve Moran about how they are reimaging senior living for the emerging boomer population.
Read MorePosted by Steve Moran | Jul 9, 2021 | Technology | 0 |
Steve interviews Hoyle Koontz about their tool that enables prospects to take a virtual tour in an entirely new way.
Read MorePosted by Steve Moran | Jul 9, 2021 | Video | 0 |
Finding work that makes a difference often leads people to senior living. Let’s rebrand ourselves to highlight the double bottom line.
Read MorePosted by Lola Rain | Jul 9, 2021 | Life Enrichment, Technology | 0 |
Falls are the number one killer of people over 65. Get residents moving to improve mobility and stability, and most importantly have fun!
Read MorePosted by Gail Peacock | Jul 8, 2021 | Sales & Marketing | 0 |
I am seeing too much evidence of a post-Covid hangover. Here are 8 things we can do to make the sales process better than ever.
Read MorePosted by Steve Moran | Jul 7, 2021 | Employee Engagement | 0 |
But it could turn out that this labor crisis will be the single best thing that, in the long run, ever happened to senior living.
Read MorePosted by Pam McDonald | Jul 7, 2021 | Podcast | 0 |
A unique partnership between Kendal and the San Francisco Zen Center brings the nationโs first Zen-inspired CCRC to Healdsburg, California.
Read MorePosted by Jack Cumming | Jul 6, 2021 | Leadership | 0 |
Senior living is seen as the choice of last resort for prospective residents and employees alike. How do we restore faith in our mission?
Read MorePosted by Steve Moran | Jul 5, 2021 | Sales & Marketing | 0 |
Was senior living really the pandemic death trap the media portrayed? This exhaustive study has some surprising results.
Read MorePosted by Steve Moran | Jul 2, 2021 | Foresight TV | 0 |
Howard Gleckman and Steve Moran in a wide-ranging conversation on opportunities and threats to senior living.
Read MorePosted by Dean Solden | Jul 1, 2021 | Leadership | 0 |
As we re-tool from the pandemic, trying to get back to normal, it’s a good time to re-evaluate what the future of senior living may look like.
Read MorePosted by Steve Moran | Jun 30, 2021 | Leadership | 0 |
Peopleโs needs are complex and they need someone serving them who is compassionate, understanding, and solution-oriented.
Read MorePosted by Leigh Ann Hubbard | Jun 29, 2021 | Sales & Marketing | 0 |
Unlike Google’s constantly changing algorithms, the secrets to standing out on Caring.com arenโt really secret.
Read MorePosted by guestcontributor | Jun 29, 2021 | Leadership | 0 |
This is a good time to take a step back and re-evaluate the past years, value our successes, and see where we could have done better.
Read MorePosted by Steve Moran | Jun 28, 2021 | Leadership | 0 |
If you’re struggling with getting your teams to get behind your organization and you as a leader, you might be the problem.
Read MorePosted by Steve Moran | Jun 27, 2021 | Employee Engagement | 0 |
A leadership/culture lesson from teaching 5th & 6th graders . . . I think it can work for your senior living organization.
Read MorePosted by Steve Moran | Jun 25, 2021 | Foresight TV | 0 |
Zeynep Ton from MIT is one of the few researchers who is actually focused on making work better for front-line workers.
Read MorePosted by Steve Moran | Jun 24, 2021 | Leadership | 0 |
There are reasons your competitors are succeeding and you are not. Do you want to be the ass-kicker instead of getting kicked?
Read MorePosted by Steve Moran | Jun 24, 2021 | Webinar | 0 |
Posted by Susan Saldibar | Jun 23, 2021 | Technology | 0 |
Saltbox TV is a hit with older adults who are pleased to finally find a channel with content tailored to them.
Read MorePosted by Gail Peacock | Jun 23, 2021 | Sales & Marketing | 0 |
Talk to everyone in the community about what you are doing. Make a list of things you need. Think in terms of making a big impression.
Read MorePosted by Pam McDonald | Jun 23, 2021 | Podcast | 0 |
Listen for tips about marketing in the digital space, including basics for SEO and Facebook ads, telling your story to make a connection.
Read MorePosted by Leigh Ann Hubbard | Jun 22, 2021 | Sales & Marketing | 0 |
People are clamoring for information online. To compete, your community needs to be one of the first and best at capturing attention and trust.
Read MorePosted by Jack Cumming | Jun 22, 2021 | Leadership | 0 |
Thereโs opportunity for senior living operators in meeting needs both for hassle-reducing amenities and for excellence in care services.
Read MorePosted by guestcontributor | Jun 21, 2021 | Life Enrichment | 0 |
Observations regarding the actual condition and experience of those living through Alzheimerโs. What is really happening inside their minds?
Read MorePosted by Susan Saldibar | Jun 20, 2021 | Sales & Marketing | 0 |
Reach a new level of engagement with prospects who want a personalized approach but also want control over how they interact with you.
Read MorePosted by Steve Moran | Jun 20, 2021 | Life Enrichment | 0 |
It’s been a tough year for all of us. Give yourself some compassion and forgiveness and know that it’s okay to take care of yourself.
Read MorePosted by Steve Moran | Jun 18, 2021 | Foresight TV | 0 |
Bob Kramer and Jacquelyn Kung discuss key takeaways from recent surveys of more than 350,000 residents, family members, and staff.
Read MorePosted by Jack Cumming | Jun 17, 2021 | Leadership | 0 |
A first step toward restoring the senior living industry as an attractive & ethical choice for those facing the uncertainties of aging.
Read MorePosted by Steve Moran | Jun 16, 2021 | Leadership | 0 |
Can you create a high-trust, high-performance culture that minimizes waste and maximizes mission-driven efforts?
Read MorePosted by Susan Saldibar | Jun 15, 2021 | Sales & Marketing | 0 |
What does it take to build a successful sales team? Vitality knows. It is a process they developed and have been fine-tuning for years.
Read MorePosted by Jeremy Le | Jun 15, 2021 | Leadership | 0 |
I try to balance the need for dignity, and the need to say goodbye, and the need to call the next person on my waiting list.
Read MorePosted by Jack Cumming | Jun 14, 2021 | Employee Engagement | 0 |
Is the CEO as effective as the combined efforts of 200 lesser workers at $30/hour or 400 at the proposed minimum of $15/hour?
Read MorePosted by Steve Moran | Jun 13, 2021 | Leadership | 0 |
Ever hired someone and then find out they turned out to be big fat liars? Here’s a single question that can help you uncover the truth.
Read MorePosted by Steve Moran | Jun 11, 2021 | Foresight TV | 0 |
Steve talks to Phil Fogg, the CEO of Marquis Companies, about the staffing crisis and the “Care For Our Seniors Act” that AHCA is backing.
Read MorePosted by Steve Moran | Jun 10, 2021 | Leadership | 0 |
I have always thought of gossip as this near-universal bad thing. But there is actually a term for good gossip.
Read MorePosted by Leigh Ann Hubbard | Jun 9, 2021 | Sales & Marketing | 0 |
Instead of being laser-focused on objections, focus on needโand dig down deep to find it, to “diagnose” the root need.
Read MorePosted by Steve Moran | Jun 9, 2021 | Leadership | 0 |
On June 10, 2011, with trembling fingers, I pushed the publish button for the first-ever article at Senior Living Foresight.
Read MorePosted by Rebecca Wiessmann | Jun 9, 2021 | Foresight TV | 0 |
Steve Moran talks to Beth Mace and Caroline Pearson about their joint COVID study and what it means for the senior living industry.
Read MorePosted by Pam McDonald | Jun 9, 2021 | Podcast | 0 |
Denise Boudreau-Scott assists long-term care communities to establish company cultures that attract and retain staff.
Read MorePosted by Susan Saldibar | Jun 8, 2021 | Sales & Marketing | 0 |
Wouldnโt it be great to hear fewer stories about how terrible occupancy is and a few more about how people have turned it around?
Read MorePosted by Steve Moran | Jun 8, 2021 | Employee Engagement | 0 |
I wonder what a caregiver in senior living would say in a TikTok about their compensation and the struggles they have to pay their bills.
Read MorePosted by Jack Cumming | Jun 7, 2021 | Leadership | 0 |
These nonprofit leaders wouldn’t act differently as for-profit leaders. Our industry’s purpose is to meet the needs of aging Americans.
Read MorePosted by Steve Moran | Jun 6, 2021 | Sales & Marketing | 0 |
I get the pressure to tell prospects what they want to hear, but it is critical we set proper expectations and tell the truth.
Read MorePosted by Steve Moran | Jun 4, 2021 | Foresight TV | 0 |
Steve talks with Taylor Pickett of Omega, and Sarah Hoit of Connected Living about why they came together to transform senior living.
Read MorePosted by Steve Moran | Jun 3, 2021 | Leadership | 0 |
We keep dancing around this issue, this truth: nursing homes are obsolete, they are past their prime, they need to be put out to pasture.
Read MorePosted by Jack Cumming | Jun 2, 2021 | Technology | 0 |
This article is both personal and painful. Anyone can be duped by the fraudsters who now troll the internet in search of victims.
Read MorePosted by Pam McDonald | Jun 1, 2021 | Development | 0 |
Chip Conley of Modern Elder Academy discusses what regenerative living looks like and how it works in the community he’s developing.
Read MorePosted by Susan Saldibar | May 31, 2021 | Sales & Marketing | 0 |
As community restrictions begin to loosen, that gap between initial inquiry and tour is still problematic. This tool is a big differentiator.
Read MorePosted by Steve Moran | May 31, 2021 | Life Enrichment | 0 |
This last week I came to this shocking realization. I am 66, by some peopleโs measure and elderly person. Do I seem elderly?
Read MorePosted by Steve Moran | May 28, 2021 | Foresight TV | 0 |
Christy VanDerWesthuizen, VP of Sales & Marketing will be talking with Steve about how they had the best ever sales in the month.
Read MorePosted by Steve Moran | May 27, 2021 | Life Enrichment | 0 |
Ken Dychtwald offers four flavors of aging. This is sort of right, but it’s more like four paths. Which one are you on?
Read MorePosted by Jack Cumming | May 26, 2021 | Leadership | 0 |
Is it possible that for-profits are more socially responsible than mission-centered nonprofits? Let’s take another look.
Read MorePosted by Pam McDonald | May 26, 2021 | Podcast | 0 |
Abbie Richie talks about how she founded her company, Senior Savvy, to bring training and support with tech software and devices to seniors.
Read MorePosted by Steve Moran | May 25, 2021 | Sales & Marketing | 0 |
What if your community were that one-stop-shop for figuring out this aging thing, the first place people went for info?
Read MorePosted by Steve Moran | May 24, 2021 | Leadership | 0 |
This is a conversion that both baffles me and saddens me . . . maybe even frightens me. How do we combat this kind of thinking?
Read MorePosted by Jack Cumming | May 23, 2021 | Leadership | 0 |
Strategic questioning can lift every organizational level and improve the overall enterprise in the process.
Read MorePosted by Steve Moran | May 21, 2021 | Foresight TV | 0 |
Whatโs data got to do with putting the person back into person-centered care? Watch Bob Kramer interview Jay Newton-Small.
Read MorePosted by Steve Moran | May 20, 2021 | Life Enrichment | 0 |
Each of us has voices that run constantly through our heads. It is how we are wired. Here’s how to use it to help with stress.
Read MorePosted by Leigh Ann Hubbard | May 19, 2021 | Sales & Marketing | 0 |
Senior living customers are shopping for communities like they shop for everything elseโand itโs not by going straight to your website.
Read MorePosted by Steve Moran | May 19, 2021 | Life Enrichment | 0 |
There is lots of advice about self-care going around right now. But is inward self-care really the key to reducing stress?
Read MorePosted by Steve Moran | May 18, 2021 | Sales & Marketing | 0 |
KFC’s signature slogan is โFinger Lickinโ Goodโ. But it’s not so great in the middle of a pandemic. So they tried out some new ones.
Read MorePosted by guestcontributor | May 17, 2021 | Sales & Marketing | 0 |
Trade shows came to a screeching halt and had to pivot to virtual. Here’s what we’ve learned. The good, the bad, and the surprising.
Read MorePosted by Jack Cumming | May 17, 2021 | Leadership | 0 |
Are we in the senior living business or the people living business? Will we adapt with new trends or go the way of the railroads?
Read MorePosted by Susan Saldibar | May 16, 2021 | Technology | 0 |
In stories about innovation driven by the pandemic, technology has played a central role. This is no more evident than at Ginger Cove.
Read MorePosted by Steve Moran | May 16, 2021 | Life Enrichment | 0 |
What would happen in your community if your โlife enrichmentโ leader were instead the โhead meaning makerโ?
Read MorePosted by Steve Moran | May 14, 2021 | Foresight TV | 0 |
Keren Etkin, the creator of TheGerontechnologist.com, will be talking about Aging in Place v. Senior Living and the role technology plays.
Read MorePosted by Pam McDonald | May 13, 2021 | Life Enrichment | 0 |
College Senior Emma Meads describes her path to senior living as a career choice. She shares what she likes and what she’d like to change.
Read MorePosted by Susan Saldibar | May 12, 2021 | Life Enrichment | 0 |
Physical wellbeing and immune system health are interdependent. Are your residents getting their recommended activity time?
Read MorePosted by Steve Moran | May 12, 2021 | Leadership | 0 |
What would 40 seconds of compassion mean to your team members, your residents, your family members . . . your prospects?
Read MorePosted by Pam McDonald | May 12, 2021 | Podcast | 0 |
Chip Conley, founder of the Modern Elder Academy unveils the next iteration of senior living — regenerative communities.
Read MorePosted by Leigh Ann Hubbard | May 11, 2021 | Technology | 0 |
Whatever the disaster, there is this near-certainty: Your communityโs power will go out. And you wonโt have long before things get bad.
Read MorePosted by Jack Cumming | May 11, 2021 | Life Enrichment | 0 |
The time of celebration is close at hand. We can congratulate ourselves. We are emerging into the warmth of renewed purpose.
Read MorePosted by Emma Meads | May 10, 2021 | Leadership | 0 |
The attitude โyou canโt teach an old dog new tricksโ is common when working with seniors. I disagree. It might be easier, but it’s not right.
Read MorePosted by Steve Moran | May 9, 2021 | Leadership | 0 |
I am 100% convinced this would be a fast & inexpensive path to full occupancy, though totally counter-intuitive.
Read MorePosted by Steve Moran | May 7, 2021 | Foresight TV | 0 |
Using technology to enable Aging@Home and create a bridge that makes your community central to the wellbeing of your general community.
Read MorePosted by John Gonzales | May 6, 2021 | Leadership | 0 |
A sudden hospital stay in the pandemic era provides a humbling, profound lesson in emotional intelligence.
Read MorePosted by Lola Rain | May 5, 2021 | Leadership | 0 |
Judges read through stories of senior living professionals who went above and beyond over the last year. These are the winners.
Read MorePosted by Steve Moran | May 4, 2021 | Leadership | 0 |
Life and business are massive, imperfect, messy, continuous experiments. Risks are necessary for success. How do you take risks carefully?
Read MorePosted by Steve Moran | May 3, 2021 | Leadership | 0 |
But how does one become okay with this, if you are the owner; if you are a senior-level manager; if you are in the industry?
Read MorePosted by Jack Cumming | May 2, 2021 | Development | 0 |
Are entrance fees a prepayment of future services or more like a down payment on a home? Some residents are starting to wonder.
Read MorePosted by Steve Moran | Apr 29, 2021 | Leadership | 0 |
If you trust you will get burned from time to time. If you don’t you are in a constant tug-a-war with your team. Which side do you bet on?
Read MorePosted by Steve Moran | Apr 29, 2021 | Foresight TV | 0 |
Steve Moran talks with Mark Rockwell, a reformed attorney, and senior living owner about how to better structure business organizations.
Read MorePosted by Leigh Ann Hubbard | Apr 28, 2021 | Sales & Marketing | 0 |
What if you could convert more than 20% of your qualified online leads into move-ins? This is how they’re doing it.
Read MorePosted by Steve Moran | Apr 28, 2021 | Sales & Marketing | 0 |
Our brains simply aren’t wired to purchase, to crave, ordinary. Our brains are curious, they want New, Fresh, Fascinating.
Read MorePosted by Pam McDonald | Apr 28, 2021 | Podcast | 0 |
Senior Living Foresightโs Chief Strategist Lola Rain and Foresight Radio Producer Pam McDonald talk sales and marketing.
Read MorePosted by Steve Moran | Apr 27, 2021 | Employee Engagement | 0 |
A senior living provider has demonstrated that we are an amazing, vibrant industry capable of being a part of the ultra-elite.
Read MorePosted by Susan Saldibar | Apr 26, 2021 | Sales & Marketing | 0 |
The realization of just how important brand differentiation is to building occupancy has never been more acutely felt than it is today.
Read MorePosted by Jack Cumming | Apr 26, 2021 | Employee Engagement | 0 |
Good advice for any business, and particularly good advice for senior living which is inherently a people business.
Read MorePosted by Steve Moran | Apr 25, 2021 | Leadership | 0 |
This issue of Rock Weekly caught my eye because it talks about a new frontier that is still in its early stages: healthcare at home.
Read MorePosted by Steve Moran | Apr 23, 2021 | Foresight TV | 0 |
The pandemic added urgency to reimagine senior living for boomers. Lynne Katzmann will be talking about where Juniper is on this journey.
Read MorePosted by Steve Moran | Apr 22, 2021 | Employee Engagement | 0 |
I was working on writing a couple of job descriptions, and I came across an unusual job posting. I love pretty much everything about it.
Read MorePosted by Susan Saldibar | Apr 21, 2021 | Sales & Marketing | 0 |
You canโt go back to what you were doing back in 2019 when your rooms were full. You need some badass marketing right now.
Read MorePosted by Steve Moran | Apr 21, 2021 | Leadership | 0 |
I recently came across a document from the 1940s that seems to accurately talk about what ineffective organizations are like.
Read MorePosted by Steve Moran | Apr 21, 2021 | Foresight TV | 0 |
Bob Kramer & Anne Tumlinson on the new focus on in-home and community-based services (HCBS) in the context of our system of LTC services.
Read MorePosted by Leigh Ann Hubbard | Apr 20, 2021 | Sales & Marketing | 0 |
Lots of projects and tasks, not much direction. Vague clarity on whatโs working and whatโs not, but no real evidence. Sound familiar?
Read MorePosted by Jack Cumming | Apr 20, 2021 | Sales & Marketing | 0 |
Have you ever thought of getting advice on selling senior living from . . . a senior living resident? What a crazy idea!
Read MorePosted by Pam McDonald | Apr 19, 2021 | Technology | 0 |
A healthy building is one with good lighting, good air quality, and a comfortable temperature – cornerstones of good health.
Read MorePosted by Steve Moran | Apr 18, 2021 | Leadership | 0 |
While I dislike it when people call themselves servant leaders, I believe that being a servant leader is the right approach . . . sort of.
Read MorePosted by Steve Moran | Apr 16, 2021 | Foresight TV | 0 |
Steve Moran talks with Evolve 2021 participants on the wins, insights, and challenges during the two-week virtual summit.
Read MorePosted by Steve Moran | Apr 15, 2021 | Sales & Marketing | 0 |
Senior living is like a lush garden of freshly blooming stories. And yet we are dreadful when it comes to telling these stories.
Read MorePosted by Leigh Ann Hubbard | Apr 14, 2021 | Sales & Marketing | 0 |
The communities with the most effective marketing arenโt just the ones with the best ideas. Theyโre the ones with the best tech.
Read MorePosted by Jack Cumming | Apr 14, 2021 | Life Enrichment | 0 |
Residents are the reason for senior living. They should be full partners, members in our mission of making life fulfilling.
Read MorePosted by Pam McDonald | Apr 14, 2021 | Podcast | 0 |
โI really love to take difficult subject matter and get people to laugh. It opens up a conversation.โ This idea led to Laughter on Call.
Read MorePosted by Joanne Kaldy | Apr 13, 2021 | Sales & Marketing | 0 |
A picture is worth 1,000 words. In senior living, it can mean the difference between a pass and a prospect.
Read MorePosted by Steve Moran | Apr 13, 2021 | Leadership | 0 |
The question every leader, every manager needs to be asking is this: What kind of manager/leader are you going to be today?
Read MorePosted by Steve Moran | Apr 12, 2021 | Leadership | 0 |
As an industry, we mostly just stand by and take this. We need to be much more aggressive about being better about telling our story.
Read MorePosted by Susan Saldibar | Apr 11, 2021 | Technology | 0 |
A new program recognizes communities for โleveraging engagement technology to create outstanding resident experiencesโ.
Read MorePosted by Pam McDonald | Apr 11, 2021 | Employee Engagement | 0 |
It’s the anti-staffing company. Ditch overtime, shift shuffling, and traditional agencies. Find the right candidates to fill the right roles.
Read MorePosted by Steve Moran | Apr 9, 2021 | Foresight TV | 0 |
How successful aging, luxury health care, and fee for service will drive the future delivery of holistic care.
Read MorePosted by Steve Moran | Apr 8, 2021 | Leadership | 0 |
One of the most distressing parts of doing leadership development is that most leaders way overestimate their effectiveness as a leader.
Read MorePosted by Jack Cumming | Apr 7, 2021 | Life Enrichment | 0 |
Want to increase your bottom line? Itโs about the experience. Deliver the experience, and the money (occupancy) will not be a challenge.
Read MorePosted by Steve Moran | Apr 6, 2021 | Leadership | 0 |
Just as Apple and Facebook are embroiled in a fight over consumer data privacy, in a very real sense, senior living is at a crossroads too.
Read MorePosted by Steve Moran | Apr 5, 2021 | Leadership | 0 |
I am pretty well convinced that most leaders have not spent much time thinking about what really matters to them.
Read MorePosted by Leigh Ann Hubbard | Apr 4, 2021 | Technology | 0 |
It started out as a pilot program. Now it’s standard in all their new communities. The benefits to residents and staff explain why.
Read MorePosted by Jack Cumming | Apr 4, 2021 | Technology | 0 |
โDo you have experience with a useful product or a โproblem that needs solvingโ โ relating to dementia or mild cognitive impairment?โ
Read MorePosted by Steve Moran | Apr 2, 2021 | Webinar | 0 |
Posted by Steve Moran | Apr 2, 2021 | Foresight TV | 0 |
Sara Kyle, Kelly Stranburg, and Steve Moran discuss how the Evolve 2021 virtual summit is going to challenge the life enrichment status quo.
Read MorePosted by Steve Moran | Apr 1, 2021 | Employee Engagement | 0 |
It seems crazy for a company thatโs struggling to reduce costs and increase income . . . but just maybe, it makes more sense than you think.
Read MorePosted by Steve Moran | Mar 31, 2021 | Leadership | 0 |
Only Steve Moran could make a connection between million-dollar electric sportscars and senior living . . . what do you think?
Read MorePosted by Pam McDonald | Mar 31, 2021 | Podcast | 0 |
Griffin Senior Livingย along withย Theater DNA areย reinventing community interiors to pump up the energy and vibrancy.
Read MorePosted by Steve Moran | Mar 30, 2021 | Leadership | 0 |
If we are honest, the good old days were not as good as they could have been, not even as good as they should have been.
Read MorePosted by Steve Moran | Mar 30, 2021 | Foresight TV | 0 |
3 things that you can do right now to make your communities more appealing to prospects right now without breaking the bank.
Read MorePosted by Jack Cumming | Mar 29, 2021 | Leadership | 0 |
This is pure sensationalism dished up to a public tired of pandemic restrictions and eager to find someone to blame.
Read MorePosted by Susan Saldibar | Mar 28, 2021 | Sales & Marketing | 0 |
Be a voice of vision. Outside forces may try to make you change course. Stay true to your mission, vision, and those you serve.
Read MorePosted by Emma Meads | Mar 28, 2021 | Development | 0 |
A nonprofit developer focusing on creating below-market-rate housing for low-income people. Could this be used in senior living?
Read MorePosted by Steve Moran | Mar 26, 2021 | Foresight TV | 0 |
A lot of talk about middle-market senior living, but mostly theoretical. Pilar Carvajal talks about what they are actually doing today.
Read MorePosted by Susan Saldibar | Mar 25, 2021 | Technology | 0 |
Residents were doing something pretty amazing during the pandemic. We’re surprised at how rapidly it took hold.
Read MorePosted by Steve Moran | Mar 25, 2021 | Leadership | 0 |
The best and easiest way to minimize failure is to keep doing the same old things we have always done. There are two problems with this . . .
Read MorePosted by Susan Saldibar | Mar 24, 2021 | Technology | 0 |
We are starting to focus on recovery. And part that is directly related to harnessing technology to meet prospects where they are.
Read MorePosted by Steve Moran | Mar 24, 2021 | Leadership | 0 |
Reading the earnings transcript made me feel like I was reading a modern version of โThe Emperor’s New Clothesโ.
Read MorePosted by Jack Cumming | Mar 23, 2021 | Leadership | 0 |
Trying to lead during a pandemic is like parenting. Things change so fast that itโs hard to know how to react.
Read MorePosted by Susan Saldibar | Mar 22, 2021 | Employee Engagement | 0 |
Signature Healthcare was hoping to eventually replace their cumbersome and expensive agency model. How’s it going now?
Read MorePosted by Leigh Ann Hubbard | Mar 22, 2021 | Sales & Marketing | 0 |
A little white lie or exaggeration here and thereโwhat does it hurt? For one thing, it could hurt your profits.
Read MorePosted by Steve Moran | Mar 22, 2021 | Leadership | 0 |
Are for-profit nursing home operators (and by extension assisted living operators) the enemy? I think not.
Read MorePosted by Susan Saldibar | Mar 21, 2021 | Life Enrichment | 0 |
As we dig out from a horrific year, you might ask yourselves what youโre digging out to. Hopefully not back to a pre-pandemic, 2019 playbook.
Read MorePosted by Steve Moran | Mar 21, 2021 | Leadership | 0 |
As leaders, we often have to make big decisions and choices where the outcomes are, or feel like they are, scary. What will you do?
Read MorePosted by Steve Moran | Mar 19, 2021 | Foresight TV | 0 |
Bob Kramer, Founder at Nexus Insights and former CEO of NIC interviews Sarah Thomas, CEO of Delight by Design and Fellow at Nexus Insights.
Read MorePosted by Jack Cumming | Mar 18, 2021 | Leadership | 0 |
When did you last really listen without thinking of what you might want to say next? Listening is not a skill that is taught in most schools.
Read MorePosted by Lola Rain | Mar 17, 2021 | Life Enrichment | 0 |
Ashton Applewhite explains how she thought if it was self-deprecating it was okay. But she learned, itโs not okay.
Read MorePosted by Pam McDonald | Mar 17, 2021 | Podcast | 0 |
College senior and Foresight intern Emma Meads tells Pam McDonald she is sold on the industry and hopes to make it her career.
Read MorePosted by Pam McDonald | Mar 16, 2021 | Leadership | 0 |
You can become that conduit for Congress and help shape their understanding of what you do, as well as the importance of what you do.
Read MorePosted by Steve Moran | Mar 15, 2021 | Leadership | 0 |
AHCA and LeadingAge announced a sorely needed long overdue reform agenda for nursing homes, they are calling the โCare for our Seniors Actโ.
Read MorePosted by Pam McDonald | Mar 14, 2021 | Leadership | 0 |
Senior living communities haven’t been under federal scrutiny. But COVID changed the world, changed this country, and changed senior living.
Read MorePosted by Steve Moran | Mar 12, 2021 | Foresight TV | 0 |
Dan Levitt and Steve Moran talk about what the team at Tabor Village are doing to create meaningful, impactful lives for their residents.
Read MorePosted by Steve Moran | Mar 11, 2021 | Leadership | 0 |
I knew my team liked being a part of the organization and mostly liked me as a leader, but . . . you don’t know what you don’t know.
Read MorePosted by Jack Cumming | Mar 10, 2021 | Leadership | 0 |
He put his own money on the line. He asked staff to volunteer to live onsite, in a hygienic bubble, for the protection of residents.
Read MorePosted by Steve Moran | Mar 9, 2021 | Leadership | 0 |
These two realized that the vision of using technology to make the lives of residents, their families, and staff better was one they shared.
Read MorePosted by Steve Moran | Mar 9, 2021 | Life Enrichment | 0 |
infections and death rates are plunging. And yet regulators and even senior living executives are reluctant to move back to normal.
Read MorePosted by Pam McDonald | Mar 8, 2021 | Sales & Marketing | 0 |
Wendy OโDonovan Phillips has excellent marketing tips communities can use to kick-start their efforts in this new era.
Read MorePosted by Steve Moran | Mar 7, 2021 | Leadership | 0 |
A leadership lesson that is critical: Leaders get blamed not for the problem but for not solving the problem.
Read MorePosted by Steve Moran | Mar 5, 2021 | Foresight TV | 0 |
Hospital At Home has been around since the late 1990s. It has gained tremendous traction in the pandemic.
Read MorePosted by Steve Moran | Mar 4, 2021 | Leadership | 0 |
It is our industry. And we are not carrying the water when it comes to helping people understand what we do, and what the differences are.
Read MorePosted by Steve Moran | Mar 3, 2021 | Leadership | 0 |
There are a few people in the industry saying we need to be radically reinventing senior living. But we are mostly seeing the same old thing.
Read MorePosted by Pam McDonald | Mar 3, 2021 | Podcast | 0 |
Jack Sterne, principal withย Lumenant, discusses how building environments can affect residentsโ health.
Read MorePosted by Jack Cumming | Mar 2, 2021 | Life Enrichment | 0 |
Have you ever wondered what it would be like to be old? The dream was the reconciliation of my loss and regrets.
Read MorePosted by Steve Moran | Mar 1, 2021 | Leadership | 0 |
I can’t believe these comments. How could anyone think this is a bad idea? HOW COULD A CEO think this was a bad idea?
Read MorePosted by Jack Cumming | Feb 28, 2021 | Leadership | 0 |
Older people are capable of remaining productive longer than was the case 40 years ago. Senior living needs to adapt as well.
Read MorePosted by Steve Moran | Feb 26, 2021 | Foresight TV | 0 |
. . . in nursing homes. Discover the service model to achieve and maintain 90% occupancy in the middle of a pandemic.
Read MorePosted by Steve Moran | Feb 25, 2021 | Life Enrichment | 0 |
We all need a snow day once in a while. A day where we cancel everything and go play in the snow, whatever your version of that is.
Read MorePosted by Leigh Ann Hubbard | Feb 24, 2021 | Sales & Marketing | 0 |
Some organizations have โbrandstormsโ where executives get in a room and decide what the brand is. That’s exactly how brand is not built.
Read MorePosted by Steve Moran | Feb 24, 2021 | Leadership | 0 |
The last year has made us all experience some symptoms of post-traumatic stress. What about post-traumatic growth?
Read MorePosted by Steve Moran | Feb 24, 2021 | Foresight TV | 0 |
James Balda talks about the COVID crisis and how the industry can put pressure on lawmakers to protect residents and those who serve them.
Read MorePosted by Joanne Kaldy | Feb 23, 2021 | Editor's Pick 3, Sales & Marketing | 0 |
These days, every dollar is an investment for consumers. They may not tour your community or answer your call if your reviews arenโt stellar.
Read MorePosted by Steve Moran | Feb 23, 2021 | Leadership | 0 |
It’s a brand new way for me as a leader to think about my team members. Do you even care about how your team members sleep at night?
Read MorePosted by Susan Saldibar | Feb 22, 2021 | Editor's Pick 2, Sales & Marketing | 0 |
The usefulness of social media is proven time and time again . . . If you know how to leverage it and track it properly.
Read MorePosted by Emma Meads | Feb 22, 2021 | Leadership | 0 |
For the past 4 years, Iโve been working in senior living. And with death a constant in the background, you learn a lot about grief.
Read MorePosted by Steve Moran | Feb 21, 2021 | Life Enrichment | 0 |
A feel-good story about a teenager who felt terrible about senior living residents who were isolated from family and friends.
Read MorePosted by Steve Moran | Feb 19, 2021 | Foresight TV | 0 |
John Zeisel’s will be exploring why his dementia care approach is so important and how to make it happen in senior living communities.
Read MorePosted by Steve Moran | Feb 18, 2021 | Sales & Marketing | 0 |
Does senior living need to follow the lead of a cheeky Chinese restaurant? Maybe we can learn something from this.
Read MorePosted by Jack Cumming | Feb 17, 2021 | Development | 0 |
The history of how we came to live as we did in the 20th century is germane for imagining how we will choose to live in the 21st century.
Read MorePosted by Pam McDonald | Feb 17, 2021 | Podcast | 0 |
A flexible working schedule is the #1 desire of healthcare clinicians. Matchwell connects flex job seekers with available gig work.
Read MorePosted by Steve Moran | Feb 16, 2021 | Leadership | 0 |
Each of us plays a role in the big story; each of our lives makes up a part of the metastory. What role do you want to play?
Read MorePosted by Lola Rain | Feb 15, 2021 | Sales & Marketing | 0 |
Your building will thrive and your occupancy will thrive. The pot at the end of the rainbow is right around the corner.
Read MorePosted by Steve Moran | Feb 14, 2021 | Technology | 0 |
While it is too early to tell for sure, it seems highly probable that the pandemic will accelerate the use of robots in senior living.
Read MorePosted by Steve Moran | Feb 12, 2021 | Foresight TV | 0 |
No one who knows more about boomers and how they want to live out their older best lives than Ken Dychtwald.
Read MorePosted by Jack Cumming | Feb 11, 2021 | Employee Engagement | 0 |
Innovation takes courage. Would your organization be bold enough to embrace any of these possibilities with their workforce?
Read MorePosted by Leigh Ann Hubbard | Feb 10, 2021 | Editor's Pick 1, Technology | 0 |
You know that some modernizations might improve resident health and give you a marketing boost. But is now the right time to invest?
Read MorePosted by Steve Moran | Feb 10, 2021 | Leadership | 0 |
Their approach is to give residents the best possible last chapters. The goal is to enable each resident to be the best version of themselves.
Read MorePosted by stuarthicks | Feb 9, 2021 | Life Enrichment | 0 |
This video has gone viral, butI found myself thinking . . . If that is what I have to look forward to when I am 85, just shoot me.
Read MorePosted by Steve Moran | Feb 8, 2021 | Leadership | 0 |
Senior living needs to evolve to something better. Or maybe what we really need is something more radical; a complete reinvention.
Read MorePosted by Susan Saldibar | Feb 7, 2021 | Life Enrichment | 0 |
There’s an entire population of seniors sitting in isolation, waiting for COVID to end and/or for their vaccinations to kick in.
Read MorePosted by Jack Cumming | Feb 7, 2021 | Leadership | 0 |
Our hope is that the openness to change brought on by the pandemic persists to advance the lives of employees and residents.
Read MorePosted by Steve Moran | Feb 5, 2021 | Foresight TV | 0 |
Investors have ignored residential assisted living as something that couldn’t be scaled. But what if it could? Loe Hornbuckle is doing it.
Read MorePosted by Susan Saldibar | Feb 4, 2021 | Employee Engagement | 0 |
There is nothing trivial about losing a key employee in this industry. Itโs not only emotionally draining, itโs a financial punch to the gut.
Read MorePosted by Denise Boudreau-Scott | Feb 4, 2021 | Leadership | 0 |
I know youโre showing up at work every day, but 2020 gave us all a good reason to crawl into a hole and hide.
Read MorePosted by Steve Moran | Feb 3, 2021 | Sales & Marketing | 0 |
This seems so blatantly obvious and at the same time, we are so very terrible at doing this one thing. This is crazy-making.
Read MorePosted by Pam McDonald | Feb 3, 2021 | Podcast | 0 |
What should senior living expect from the Biden Administration and the new 117th Congress? Money for PPE & vaccines or more regulation?
Read MorePosted by Susan Saldibar | Feb 2, 2021 | Sales & Marketing | 0 |
We need more data about consumer behavior as it relates to todayโs crazy world, not yesterdayโs predictable one.
Read MorePosted by Jack Cumming | Feb 2, 2021 | Life Enrichment | 0 |
This is a human story. And it explains as anything less human in its content cannot, the joys and positives of congregate living.
Read MorePosted by Steve Moran | Feb 1, 2021 | Leadership | 0 |
There is a great danger that 2020 was so terrible that we would be satisfied to just get back to 2020 life before the pandemic overtook us.
Read MorePosted by Wendy Jane Carrel | Jan 31, 2021 | Development | 0 |
With a $300 billion opportunity for the caregiving market in the U.S. in coming years, Mexico is preparing for its own silver tsunami.
Read MorePosted by Steve Moran | Jan 29, 2021 | Foresight TV | 0 |
This week Steve’s the one being interviewed. Watch as Pam McDonald talks with Steve about praise, range, ideas, passion, and purpose.
Read MorePosted by Steve Moran | Jan 28, 2021 | Leadership | 0 |
I have, swirling in my head, this huge jumble of frustrated, angry thoughts. This is wrong, and it makes our industry look terrible.
Read MorePosted by Jack Cumming | Jan 27, 2021 | Development | 0 |
Those people with the vision, gumption, energy, and access to capital to lead change will be those who inherit the future.
Read MorePosted by Steve Moran | Jan 26, 2021 | Leadership | 0 |
AHCA/NCAL CEO Mark Parkinson weighs in on the future of nursing homes after the impact of the global pandemic.
Read MorePosted by Leigh Ann Hubbard | Jan 25, 2021 | Sales & Marketing | 0 |
Thank goodness the worst of it is over, right? Youโre online. Youโve got some basics figured out. But are you getting the results you want?
Read MorePosted by Steve Moran | Jan 25, 2021 | Leadership | 0 |
I got to thinking it might be interesting to ask Senior Living Foresight fans for their predictions for 2021. Take a look . . .
Read MorePosted by Susan Saldibar | Jan 24, 2021 | Life Enrichment | 0 |
Peopleโs needs and perceptions of safety, connection, and hospitality have changed. Itโs time we look ahead, to the โNext Normalโ.
Read MorePosted by Lola Rain | Jan 24, 2021 | Life Enrichment | 0 |
Itโs time to pay attention to these 2021 trends that will make your community the best option for older adults in your area.
Read MorePosted by Steve Moran | Jan 22, 2021 | Foresight TV | 0 |
Wendy Jane Carrel will be talking about the opportunities and challenges of owning senior living and living in senior living in Mexico.
Read MorePosted by Susan Saldibar | Jan 21, 2021 | Sales & Marketing | 0 |
As the masks were peeled off, so were the years, liberating residents to share more of themselves in front of the camera.
Read MorePosted by Denise Boudreau-Scott | Jan 21, 2021 | Leadership | 0 |
What no one is telling you about 2020 is that plenty of GOOD things actually did happen . . . AND you had something to do with them!
Read MorePosted by Steve Moran | Jan 20, 2021 | Sales & Marketing | 0 |
In order to make the right decisions for your community, you need the right information. This is so cool it is making my head spin.
Read MorePosted by Steve Moran | Jan 20, 2021 | Leadership | 0 |
It is easy to hate the message and the messenger, but this is the public perception reality. Whatโs the proof you ask?
Read MorePosted by Pam McDonald | Jan 20, 2021 | Podcast | 0 |
Podcast about tiny houses with Andrew Constantino, assistant program manager for the Low-Income Housing Institute (LIHI) in Seattle.
Read MorePosted by Jack Cumming | Jan 19, 2021 | Leadership | 0 |
A new practice standard for โContinuing Care Retirement Communities and At Home Programsโ begs the question, does the world need actuaries?
Read MorePosted by Susan Saldibar | Jan 18, 2021 | Sales & Marketing | 0 |
The first of a series of interviews with innovators in senior living. In the middle of the action, exactly where Andrew Smith wants to be.
Read MorePosted by Steve Moran | Jan 18, 2021 | Leadership | 0 |
Only about 10% of organizations actually translate their values into behaviors. This is a huge huge problem.
Read MorePosted by Jack Cumming | Jan 17, 2021 | Leadership | 0 |
As we embark on a new year that promises more opportunities than its predecessor, it is a good time to reconsider industry fundamentals.
Read MorePosted by Leigh Ann Hubbard | Jan 17, 2021 | Technology | 0 |
You got your surface sanitizing down pat. Then we learned that COVID-19 spreads mainly through the air. Now what?
Read MorePosted by Steve Moran | Jan 15, 2021 | Foresight TV | 0 |
With record-low occupancy and waves of negative publicity, how will the value proposition for senior living need to change?
Read MorePosted by Steve Moran | Jan 14, 2021 | Development | 0 |
I can see this model blowing a hole in traditional independent living. Senior living needs to be paying attention . . .
Read MorePosted by guestcontributor | Jan 13, 2021 | Leadership | 0 |
You get the exciting call that your community is getting the vaccine. What comes next is confusion and frustration.
Read MorePosted by Jack Cumming | Jan 12, 2021 | Development | 0 |
Today, there is less emphasis on responding to consumers than there is on sales and marketing. Is a change coming?
Read MorePosted by Susan Saldibar | Jan 11, 2021 | Sales & Marketing | 0 |
Do your ads suck? Is your sales team that bad? Probably not. Here are four things to help leverage your Facebook ads.
Read MorePosted by Steve Moran | Jan 11, 2021 | Development | 0 |
If any senior living organization or REIT adopted this strategy in the coming months, they would become the dominant player in the coming years.
Read MorePosted by Susan Saldibar | Jan 10, 2021 | Life Enrichment | 0 |
We shouldnโt need a report to tell us this. The results force us to confront some inconvenient truths about our residents in senior living.
Read MorePosted by Jack Cumming | Jan 10, 2021 | Leadership | 0 |
Itโs time to rethink whether nonprofit status is best for senior housing. It may be past time. But let us begin.
Read MorePosted by Steve Moran | Jan 8, 2021 | Foresight TV | 0 |
The vaccine is here for at least some communities and some residents. But there are challenges. Do IL residents get it? What about staff?
Read MorePosted by Steve Moran | Jan 7, 2021 | Sales & Marketing | 0 |
NIC reported the lowest ever occupancy rates for senior living. I did a quick interview with Brian, the President & CEO of NIC.
Read MorePosted by Steve Moran | Jan 6, 2021 | Leadership, Life Enrichment | 0 |
The leadership lesson here is to be very careful about what you are chasing; to make sure what you are chasing will actually make you happy.
Read MorePosted by Pam McDonald | Jan 6, 2021 | Podcast | 0 |
A number of marketing tips from Wendy OโDonovan Phillips, CEO of Big Buzz, Inc., that communities can use to kick-start the new year.
Read MorePosted by Joanne Kaldy | Jan 5, 2021 | Sales & Marketing | 0 |
How did Holiday land the top of this list with of the best? Their organization has employed a variety of methods in getting great reviews.
Read MorePosted by Lola Rain | Jan 5, 2021 | Leadership | 0 |
Top predictions for sales and marketing in senior living. And whether or not occupancy will rebound to pre-pandemic levels this year.
Read MorePosted by Susan Saldibar | Jan 4, 2021 | Sales & Marketing | 0 |
Ours is a world transformed by COVID. But, weโre adjusting. In fact, weโre getting pretty good at using technology to engage with prospects.
Read MorePosted by Gerry Stryker | Jan 4, 2021 | Leadership | 0 |
A humble leader is one worth following. Earning that kind of trust and respect is crucial when leading in a time of crisis.
Read MorePosted by Joanne Kaldy | Jan 3, 2021 | Technology | 0 |
If you ever played with dominoes, you know how it works. Protecting your residents and staff during a pandemic is a little like this.
Read MorePosted by Steve Moran | Jan 3, 2021 | Leadership | 0 |
Steve shares 10 predictions for the senior living industry in 2021. Because of and in spite of the 2020 pandemic.
Read MorePosted by Steve Moran | Jan 1, 2021 | Foresight TV | 0 |
In a special New Year’s Day episode, Steve welcomes Fara Gold McLaughlin as she opens up about her recent dementia diagnosis.
Read MorePosted by Steve Moran | Dec 30, 2020 | Leadership | 0 |
It has been a weird year, to say the least. We believe, in the end, more good has come from 2020 than meets the eye.
Read MorePosted by Jack Cumming | Dec 29, 2020 | Leadership | 0 |
We need to move beyond the deflection of responsibility that is the blame game. We are all in this together. We all have responsibility.
Read MorePosted by Steve Moran | Dec 28, 2020 | Life Enrichment | 0 |
It has been a tough year for pretty much everyone. It is, however, possible to thrive in the middle of a pandemic, and here is how.
Read MorePosted by Steve Moran | Dec 27, 2020 | Sales & Marketing | 0 |
It’s tough to sell right now. These 9 ideas will give you the very best shot at having a great January & February and a fantastic 2021.
Read MorePosted by Steve Moran | Dec 23, 2020 | Leadership | 0 |
We are on the cusp of a new beginning. This is our opportunity to reinvent senior living and help our residents live amazing last chapters.
Read MorePosted by Jack Cumming | Dec 22, 2020 | Life Enrichment | 0 |
Christmas brings promise and hope, restores family, and lifts our spirit. Even in the depths of the Great Depression. Even in a year of pandemic upheaval.
Read MorePosted by Steve Moran | Dec 21, 2020 | Leadership | 0 |
Imagine two old guys bashing each other with canes or ramming wheelchairs to get the last apartment in your senior living community.
Read MorePosted by Steve Moran | Dec 20, 2020 | Leadership | 0 |
When The Tam leadership heard they were going to be first, there were tears of relief. Watch the interview.
Read MorePosted by Steve Moran | Dec 18, 2020 | Foresight TV | 0 |
Chip Conley of Modern Elder Academy and David Stewart of Ageist discuss what a well-led, meaningful life looks like for boomers.
Read MorePosted by Steve Moran | Dec 17, 2020 | Life Enrichment | 0 |
Oh, how I wish I had thought of this! This is a missed opportunity to highlight the amazing commitment our frontline workers have.
Read MorePosted by Jack Cumming | Dec 16, 2020 | Sales & Marketing | 0 |
The lesson is simple. Reputation matters in senior living. And your branding and messaging can never cover a flawed offering.
Read MorePosted by Pam McDonald | Dec 16, 2020 | Podcast | 0 |
Teddy Helfrich, Sales VP forย Welcome Home, introduces their purpose-build for senior living CRM. Get great reporting; great insight.
Read MorePosted by Steve Moran | Dec 15, 2020 | Leadership | 0 |
It’s not unreasonable for families to want to โknow what is going onโ. What if It were possible to fix this problem?
Read MorePosted by Steve Moran | Dec 15, 2020 | Leadership | 0 |
What would it be like in your community if every one of your team members said and believed they were your brand?
Read MorePosted by Steve Moran | Dec 14, 2020 | Leadership | 0 |
Twice in my life, the death of someone I didnโt know has profoundly rocked me because that person had a profound impact on my life.
Read MorePosted by Steve Moran | Dec 13, 2020 | Sales & Marketing | 0 |
This is a critical and never-ending part of your marketing strategy. And many senior living organizations have gotten lazy about it.
Read MorePosted by Steve Moran | Dec 11, 2020 | Foresight TV | 0 |
From Aug. through Sept., 2021, a fleet of 6 WWII Stearman biplanes will provide rides to veterans as a way of saying thank you.
Read MorePosted by Jack Cumming | Dec 10, 2020 | Leadership | 0 |
If it werenโt for all the old people, would you live in senior living? With friends, fun events, meals, and care available as needed?
Read MorePosted by Steve Moran | Dec 9, 2020 | Development | 0 |
I am finding myself wondering if nursing homes need to go the way of shopping malls, Blackberrys, fax machines, and electric typewriters.
Read MorePosted by Steve Moran | Dec 8, 2020 | Leadership | 0 |
This doesnโt happen in normal times. And it is unheard of in the middle of a pandemic. But, this is not even the best story of all.
Read MorePosted by Steve Moran | Dec 7, 2020 | Leadership | 0 |
Adopting one, two, or six of these hacks will turn you into a better leader, make your team trust you more, and lead to higher margins.
Read MorePosted by Susan Saldibar | Dec 6, 2020 | Sales & Marketing | 0 |
They had no โplaybookโ on how to deal with COVID. But what they did have was a culture that prepared Maplewood for the dynamic road ahead.
Read MorePosted by Joanne Kaldy | Dec 6, 2020 | Technology | 0 |
Remember those first few minutes in the movie Jaws? This is kind of like what happened with telehealth and the pandemic.
Read MorePosted by Steve Moran | Dec 3, 2020 | Leadership | 0 |
Hospitality has many parallels with what we do. Here is what Danny Meyer had to say, with application to the senior living industry by me.
Read MorePosted by Pam McDonald | Dec 3, 2020 | Podcast | 0 |
Cheryl Wilson, explains how this all-inclusive care program allows frail, low-income elders to remain in their homes.
Read MorePosted by Joanne Kaldy | Dec 2, 2020 | Sales & Marketing | 0 |
Helping your community stand out as a star and be easily recognized as among the best our industry has to offer.
Read MorePosted by Jack Cumming | Dec 2, 2020 | Leadership | 0 |
Pushing back against the industryโs predilection for changing vocabulary, while leaving the substance unchanged.
Read MorePosted by Susan Saldibar | Dec 1, 2020 | Sales & Marketing | 0 |
Every scrap of content you put online can move you up the competitive totem pole. But only if youโve deployed the right set of SEO tactics.
Read MorePosted by Steve Moran | Dec 1, 2020 | Leadership | 0 |
A better story, a new story, a different story that goes so far beyond safety to create a crazy compelling reason to move into senior living.
Read MorePosted by Joanne Kaldy | Nov 30, 2020 | Employee Engagement | 0 |
Caregivers are true heroes. Do you know the Caregiver of the Year? Nominate them to win a well-deserved prize.
Read MorePosted by Steve Moran | Nov 30, 2020 | Life Enrichment | 0 |
I hate it when people describe living in senior living as being just like living on a cruise ship. But there are some lessons we can learn.
Read MorePosted by Steve Moran | Nov 30, 2020 | Foresight TV | 0 |
Paul Smith is a powerful teacher of the art of storytelling for a purpose. Something senior living needs to get better at.
Read MorePosted by Susan Saldibar | Nov 29, 2020 | Life Enrichment | 0 |
By Susan Saldibar Amid the tremendous loss of lives related to COVID, we crave stories of older...
Read MorePosted by Jack Cumming | Nov 29, 2020 | Leadership | 0 |
Effective regulation to protect residents and plain-English financial and contractual documents intended to inform residents. Is it possible?
Read MorePosted by Steve Moran | Nov 27, 2020 | Foresight TV | 0 |
We thought we would change it up and bring you some tunes from my friend Dean Solden and maybe some Senior Living Foresight Team members.
Read MorePosted by Susan Saldibar | Nov 24, 2020 | Life Enrichment | 0 |
This year will be different. All eyes are on senior living communities and with it comes the pressure to perform.
Read MorePosted by Steve Moran | Nov 24, 2020 | Leadership | 0 |
This is a time we need to be pulling together. We need to be battling the common enemies of COVID-19 and bad press, not eating our young.
Read MorePosted by Steve Moran | Nov 23, 2020 | Technology | 0 |
Even though communities overall have done an amazing job of responding to the pandemic, they havenโt found a system for tracking the virus.
Read MorePosted by guestcontributor | Nov 23, 2020 | Life Enrichment | 0 |
A crucial and often overlooked element of healthy living is the heart. I am speaking of romantic love and intimacy. Residents need love too.
Read MorePosted by Susan Saldibar | Nov 22, 2020 | Life Enrichment | 0 |
This is a tough year, and we know it. No amount of merrymaking can replace what your residents and families really want: To be together.
Read MorePosted by Steve Moran | Nov 22, 2020 | Life Enrichment | 0 |
There is a lot of talk coming from executives who are actually in a position to create something new. So why aren’t we seeing anything new?
Read MorePosted by Steve Moran | Nov 20, 2020 | Foresight TV | 0 |
Recently Senior Housing News published an article by a “confidential operator” that took REITs to task for making things worse. In this session, we are going to talk to the leaders of LTC REIT about how they serve residents, team members, and operators.
Read MorePosted by Jack Cumming | Nov 19, 2020 | Life Enrichment | 0 |
Our world has changed forever. The shock of COVID has given us distress but also the rapid change to make the 2020s a decade of opportunity.
Read MorePosted by Steve Moran | Nov 18, 2020 | Employee Engagement | 0 |
By Steve Moran Once or twice a year I write an article where I assume I am going to end up pretty...
Read MorePosted by Pam McDonald | Nov 18, 2020 | Podcast | 0 |
When faced with a crisis or a major challenge, you have a team and everyone can contribute. The leader does not have to do it all themselves.
Read MorePosted by Steve Moran | Nov 17, 2020 | Life Enrichment | 0 |
Could a member of Biden’s coronavirus taskforce be a threat to seniors over 75? Hopefully not, but its something to keep an eye on.
Read MorePosted by Steve Moran | Nov 16, 2020 | Leadership | 0 |
The โ 24/7 News Cycleโ is poisoning senior living leaders. We are being sucked into a vortex of negativity that is crushing how we do business.
Read MorePosted by Susan Saldibar | Nov 15, 2020 | Employee Engagement | 0 |
Have you ever discovered that something you resisted at first ended up totally transforming the way you work? Who hasnโt right? I know I have.
Read MorePosted by guestcontributor | Nov 15, 2020 | Leadership | 0 |
It boils down to service & community. To the communityโs residents, families, employees, and the greater community. A no-fail strategy with proven results.
Read MorePosted by Steve Moran | Nov 13, 2020 | Foresight TV | 0 |
The VP Sales and Marketing at MBK, explains how her team was able to generate revenue while also prioritizing health and safety during COVID.
Read MorePosted by Leigh Ann Hubbard | Nov 12, 2020 | Leadership | 0 |
If you wait until you’re being sued to contact your broker, you could lose thousands of dollars in coverage. Hereโs what to do instead.
Read MorePosted by Steve Moran | Nov 12, 2020 | Leadership | 0 |
If a week ago, you had told me I’d be writing an article defending REITs or driving traffic to a competitorโs site I would have said you were nuts.
Read MorePosted by Joanne Kaldy | Nov 11, 2020 | Sales & Marketing | 0 |
In the midst of a pandemic, itโs easy for information to fall through the cracks. And that can cost you dearly.
Read MorePosted by Steve Moran | Nov 11, 2020 | Leadership | 0 |
Respond immediately, with empathy. Try to take the discussion off-line. This is all good but it actually misses the big point!
Read MorePosted by Steve Moran | Nov 10, 2020 | Leadership | 0 |
There is no doubt that a vaccine will have a huge, positive impact on senior living. However, the challenges we already had will reemerge.
Read MorePosted by Jack Cumming | Nov 9, 2020 | Development | 0 |
With todayโs design, approval, & construction timelines, investors have to be patient before they see any ROI. That time lag is costly.
Read MorePosted by guestcontributor | Nov 8, 2020 | Sales & Marketing | 0 |
Do you see the glass half-full or half-empty? Can being optimistic be harmful to you or your business in certain circumstances?
Read MorePosted by Steve Moran | Nov 8, 2020 | Leadership | 0 |
A once thought impossible, unattainable record was broken. As I look at senior living I find myself โbelievingโ we have a belief problem.
Read MorePosted by Steve Moran | Nov 6, 2020 | Foresight TV | 0 |
The widow of music icon Glen Campbell shares her experience and difficulties navigating the cognitive and physical decline of his Alzheimerโs.
Read MorePosted by Steve Moran | Nov 5, 2020 | Leadership | 0 |
Do you know about the Dunning-Kruger effect? I am fearful that it too often impacts leaders in all walks of life, including senior living.
Read MorePosted by Joanne Kaldy | Nov 4, 2020 | Sales & Marketing | 0 |
What if you threw a party and no one came? That’s what itโs like when you have a great community & great reviews but no one sees you online.
Read MorePosted by SaraKyle | Nov 4, 2020 | Life Enrichment | 0 |
In senior living, we fixate on measuring engagement by checking off that someone attended a group activity. Is attendance the right metric?
Read MorePosted by Pam McDonald | Nov 4, 2020 | Podcast | 0 |
Judy Cockerton describes a housing community that serves former foster children, their adoptive families, and honorary grandparents.
Read MorePosted by Steve Moran | Nov 3, 2020 | Leadership | 0 |
Ageism in hiring is a hot topic. But sometimes an older candidate is just an old bad apple as opposed to a victim of ageism.
Read MorePosted by Susan Saldibar | Nov 2, 2020 | Sales & Marketing | 0 |
You may have already resigned yourself to the fact that prospects are just jumpy these days. Get them where they live. Literally.
Read MorePosted by Jack Cumming | Nov 2, 2020 | Leadership | 0 |
There is some tension between a government approach and private enterprise approaches to aging. Both approaches need to be considered.
Read MorePosted by Susan Saldibar | Nov 1, 2020 | Life Enrichment | 0 |
Could food be the medicine that gets us through this pandemic? Understanding the potential power of every ounce of food and beverage you serve.
Read MorePosted by Susan Saldibar | Nov 1, 2020 | Leadership | 0 |
Conversations on Race to highlight the Black experience and explore diversity issues in senior living. Interview with Sunyatta Amen and Jack Sterne.
Read MorePosted by Steve Moran | Oct 30, 2020 | Foresight TV | 0 |
Bob Kramer interviews the CEO of Sitka, Kelsey Mellard, about the pressing need of telehealth operations inside senior living communities.
Read MorePosted by Steve Moran | Oct 29, 2020 | Sales & Marketing | 0 |
The most recent occupancy levels for the Primary Markets are the lowest NIC has ever recorded since they started tracking in 2006. Scary but hopeful.
Read MorePosted by Leigh Ann Hubbard | Oct 28, 2020 | Technology | 0 |
Imagine this: As you sanitize, temp check, and social distance, your building has your backโworking for you, supporting your efforts, and saving you money.
Read MorePosted by Susan Saldibar | Oct 28, 2020 | Leadership | 0 |
Steve Moran has filled his pages with raw, unfiltered insight that comes from years in senior living, uncovering the โmessy truthsโ of being a leader.
Read MorePosted by Susan Saldibar | Oct 27, 2020 | Sales & Marketing | 0 |
It can be next to impossible to capture a spontaneous moment in which everyone looks perfect, especially in senior living.
Read MorePosted by Steve Moran | Oct 27, 2020 | Leadership | 0 |
While cold food was a problem it was not THE REAL PROBLEM. In many cases, solutions to big problems donโt cost anything at all.
Read MorePosted by Susan Saldibar | Oct 26, 2020 | Sales & Marketing | 0 |
Communities desperately needed to show all the great stuff they were doing to stay safe. Seven-plus months into the pandemic. Things have changed.
Read MorePosted by Mark Rockwell | Oct 26, 2020 | Leadership | 0 |
I learned important principles such as โYou scratch my back, Iโll scratch yoursโ. You know, the law of reciprocity. Whose back have you stopped scratching?
Read MorePosted by Steve Moran | Oct 25, 2020 | Leadership | 0 |
How can I best achieve my profit margins? How can I make a higher margin on services? Big, important questions . . . no doubt.
Read MorePosted by Jack Cumming | Oct 25, 2020 | Life Enrichment | 0 |
Perfection takes a toll so itโs not surprising that burnout is a common challenge. This challenge is emotional and so the response has to speak to emotions.
Read MorePosted by Steve Moran | Oct 23, 2020 | Foresight TV | 0 |
Death is natural, but we can still feel suffocated by grief. Karen Nicola shares how we can help others grieve in a healthy, meaningful way.
Read MorePosted by Steve Moran | Oct 22, 2020 | Leadership | 0 |
How do you handle the throngs of vendors that want your time? Are operators being too nice? Sometimes no is kinder than maybe.
Read MorePosted by Susan Saldibar | Oct 21, 2020 | Life Enrichment | 0 |
These are unprecedented times. And with the holidays approaching, there is a perfect storm brewing and headed our way. How can you keep residents connected?
Read MorePosted by Mark Rockwell | Oct 21, 2020 | Life Enrichment | 0 |
It was such a little thing . . . how a courteous garbage truck driver reminded me that thoughtful regard is often missing in our culture.
Read MorePosted by Pam McDonald | Oct 21, 2020 | Podcast | 0 |
Senior Living Foresight Publisher Steve Moran discusses his first book,ย Lead Donโt Manage, with Podcast Producer Pam McDonald.
Read MorePosted by SaraKyle | Oct 20, 2020 | Life Enrichment | 0 |
More than six months into the pandemic we know one thing for certain. When you speak of activity offerings, itโs not the way it used to be.
Read MorePosted by Susan Saldibar | Oct 19, 2020 | Employee Engagement | 0 |
Staffing, in this industry, has been broken for a long time. The concept of โflexible workingโ presents benefits for workers and employers alike.
Read MorePosted by Steve Moran | Oct 19, 2020 | Leadership | 0 |
We have always been mildly embarrassed by this part of senior living. Now there is a desire to act as if our embarrassing cousin is not part of the family.
Read MorePosted by Susan Saldibar | Oct 18, 2020 | Life Enrichment | 0 |
With social distancing and safety precautions in place, it makes sense to begin allowing small groups of 3-5 residents to engage in communal activities.
Read MorePosted by Pam McDonald | Oct 18, 2020 | Employee Engagement | 0 |
In a rare occurance, a CNA is invited to be on a panel of 25 government leaders and well-educated experts with MDs and PhDs.
Read MorePosted by Steve Moran | Oct 16, 2020 | Foresight TV | 0 |
James Lee of Aventine Senior Living shares how leadership and passion helped him tackle some of the toughest problems in the industry.
Read MorePosted by Jack Cumming | Oct 15, 2020 | Development | 0 |
More and more senior living providers seem to be looking seriously at offering clinical primary care onsite in their communities.
Read MorePosted by danlevitt | Oct 14, 2020 | Leadership | 0 |
Aged care has been the elephant in the room for generations. Itโs an enormous issue that everyone knows about but most people donโt want to discuss.
Read MorePosted by Leigh Ann Hubbard | Oct 13, 2020 | Leadership | 0 |
Claims are up, litigation is up, premiums and deductibles are through the roof. Insider tips for the best rate possible in a seemingly impossible market.
Read MorePosted by Steve Moran | Oct 13, 2020 | Development | 0 |
It would seem logical that โThe Best Places to Retireโ and the best place for senior living should have some correlation, maybe even the same thing?
Read MorePosted by Susan Saldibar | Oct 12, 2020 | Sales & Marketing | 0 |
All the hopping around that prospects are doing means they are leaving your site before you get a chance to help them. And they need your help!
Read MorePosted by Rebecca Wiessmann | Oct 12, 2020 | Leadership | 0 |
Some people seem to be completely blind to the problem and completely miss the point of the conversations we are having about race.
Read MorePosted by Steve Moran | Oct 11, 2020 | Life Enrichment | 0 |
We used to sell a lifestyle/living experience that allowed older people to have amazing last chapters of their lives. Maybe we have thrown in the towel.
Read MorePosted by Steve Moran | Oct 9, 2020 | Foresight TV | 0 |
Jack York and Michael Owens speak on the positive outcomes of COVID-19 and how communities are using technology to overcome hardships.
Read MorePosted by Pam McDonald | Oct 8, 2020 | Leadership | 0 |
Recommendations for looking to the future of senior living post-COVID-19 and beyond. Brought to you by some of the brightest minds in the industry.
Read MorePosted by Steve Moran | Oct 7, 2020 | Leadership | 0 |
NIC knocks it out of the park with their opening keynote with Mark Parkinson, the CEO of AHCA, and Andy Slavitt, the former acting administrator of CMS.
Read MorePosted by Pam McDonald | Oct 7, 2020 | Podcast | 0 |
Kathy Parry, a productivity expert, gives Pam McDonald tips that senior living leaders can use to improve their own and their teamโs resilience.
Read MorePosted by Susan Saldibar | Oct 6, 2020 | Life Enrichment | 0 |
A wellness program that is so simple, there is no reason (or excuse) not to follow it. Everyone can do it, from residents to staff to family members.
Read MorePosted by Pam McDonald | Oct 6, 2020 | Leadership | 0 |
ICAA recruited top thought leaders in senior living to examine what the ‘next normal’ looks like as we move through the pandemic and beyond.
Read MorePosted by Joanne Kaldy | Oct 5, 2020 | Sales & Marketing | 0 |
With the right tools, resources, and support, you can be the shiny new car on the lot that everyone wants to drive.
Read MorePosted by Steve Moran | Oct 5, 2020 | Sales & Marketing | 0 |
We are all scared to death of what the COVID-19 pandemic is doing to the reputation of senior living. We have it completely wrong.
Read MorePosted by Jack Cumming | Oct 4, 2020 | Leadership | 0 |
A woman who puts innovative service to humankind before all other concerns. As it turns out, thatโs good business practice as well.
Read MorePosted by Steve Moran | Oct 2, 2020 | Foresight TV | 0 |
Myron discusses how his business has shifted due to the pandemic. Denise Boudreau-Scott talks about helping staff overcome pandemic fatigue.
Read MorePosted by John Gonzales | Oct 1, 2020 | Leadership | 0 |
On a trip to Disney World with my kids, I discovered the Chicken Door to avoid humiliation. What a brilliant idea. If only real life had them.
Read MorePosted by Susan Saldibar | Sep 30, 2020 | Sales & Marketing | 0 |
A lot of time plowing through a lot of awful images to get to some not-quite-as awful.If I sound jaded, I am. I really hate stock photos.
Read MorePosted by Steve Moran | Sep 30, 2020 | Sales & Marketing | 0 |
There are, nearly a dozen different initiatives being implemented or planned to improve the image of senior living. I’ not sure it’s moving the needle.
Read MorePosted by Pam McDonald | Sep 29, 2020 | Technology | 0 |
A social connection tool that helps residents mitigate loneliness and strengthen family relationships by experiencing the endless possibilities of VR.
Read MorePosted by Jack Cumming | Sep 28, 2020 | Development | 0 |
What industries might have access to the needed capital and stand to benefit from acting as a disrupter of age-segregated housing?
Read MorePosted by Steve Moran | Sep 27, 2020 | Leadership | 0 |
A LeadingAge document that came across my desk today ends with an urgent plea for action on 5 fronts . . . So what’s next? How do we thrive?
Read MorePosted by Steve Moran | Sep 25, 2020 | Foresight TV | 0 |
Rachel Nader from Matchwell talks about the ever-present issue of staffing and the difficulties of retaining good employees.
Read MorePosted by Pam McDonald | Sep 24, 2020 | Leadership | 0 |
Anyone else out there having trouble focusing? Feeling forgetful. Not getting work done? No doubt youโre suffering from Pandemic Brain. Itโs a real thing.
Read MorePosted by Susan Saldibar | Sep 23, 2020 | Leadership | 0 |
Takeaways from SLF’s Conversation on Race with Ayana King to highlight the Black experience and explore diversity issues in senior living.
Read MorePosted by Pam McDonald | Sep 23, 2020 | Podcast | 0 |
A one-stop shop platform solves 3 of todayโs critical senior living problems: lonely residents, worried families, and overwhelmed staff.
Read MorePosted by Steve Moran | Sep 22, 2020 | Leadership, Life Enrichment | 0 |
Things are so emotionally charged, particularly in the heightened political environment we live in. There is zero upside to negative posts.
Read MorePosted by Susan Saldibar | Sep 22, 2020 | Sales & Marketing | 0 |
This virtual tool can help improve the marketing response of communities to better relate and connect with todayโs prospective residents.
Read MorePosted by Susan Saldibar | Sep 21, 2020 | Sales & Marketing | 0 |
Want to up your sales game? Here are 37 quotes from senior living marketing experts demonstrating 37 years of wisdom. to get you started.
Read MorePosted by Jack Cumming | Sep 21, 2020 | Development | 0 |
Life in the 21st is more harried with two-income families, remote work, childcare, and aging parents. Thereโs opportunity in these developments.
Read MorePosted by Joanne Kaldy | Sep 20, 2020 | Technology | 0 |
More than ever, teams are working from a variety of locations and communicating virtually. As a result, their technology has to be more than tried and true.
Read MorePosted by Susan Saldibar | Sep 20, 2020 | Leadership | 0 |
Who isnโt frustrated by the bad (and unfair) rap senior living communities have gotten because of COVID? Your voice can now be louder and clearer.
Read MorePosted by Jack Cumming | Sep 17, 2020 | Development | 0 |
Itโs a seldom mentioned truth that senior living is one of the few industries that is still allowed to discriminate. Is that changing?
Read MorePosted by Elizabeth George | Sep 16, 2020 | Technology | 0 |
The costs of neglecting training can be high: unrealized business goals; efficiency and productivity gains that never materialize and employee frustrations.
Read MorePosted by Steve Moran | Sep 16, 2020 | Leadership | 0 |
I am fearful that this will be dismissed as criticism and a lack of appreciation for all that these organizations have done. Trust me, I am watching.
Read MorePosted by Susan Saldibar | Sep 15, 2020 | Employee Engagement | 0 |
Theyโre qualified, eager to work, and would love to be part of your on-demand staffing pool. But thereโs a problem. You donโt even know theyโre out there.
Read MorePosted by Pam McDonald | Sep 15, 2020 | Technology | 0 |
Whether we understand it or not, weโve all heard the jargon — artificial intelligence, machine learning, and automation. Itโs here and thereโs more coming.
Read MorePosted by Susan Saldibar | Sep 14, 2020 | Development | 0 |
While we know the pandemic has altered our thinking, itโs rare to find a report that tracked responses to the same questions before and after COVID-19 hit.
Read MorePosted by Jack Cumming | Sep 14, 2020 | Leadership | 0 |
Sometimes we take dogma to the extreme, even to our own detriment. Here is an example. What’s wrong? What’s right? What’s safe?
Read MorePosted by Elizabeth George | Sep 13, 2020 | Sales & Marketing | 0 |
Have you ever had the experience of closing a sale to someone you werenโt sure was going to be happy in your community? It can be a mistake.
Read MorePosted by Steve Moran | Sep 13, 2020 | Technology | 0 |
It is frustrating that today, you cannot find a single senior living community that is fully tech-enabled. If it existed here is what it would look like . . .
Read MorePosted by Steve Moran | Sep 10, 2020 | Life Enrichment | 0 |
They sensationalize some things because publishers know sensational headlines and sensational content sells. But there is way too much sensationalizing.
Read MorePosted by guestcontributor | Sep 9, 2020 | Life Enrichment | 0 |
When we think about the negative, that influences how we feel and how we act. It all becomes part of an endless downhill loop.
Read MorePosted by Pam McDonald | Sep 9, 2020 | Podcast | 0 |
Podcast producer Pam McDonald interviews Colin Milner, the founder and CEO of the International Council on Active Aging (ICAA).
Read MorePosted by Susan Saldibar | Sep 8, 2020 | Sales & Marketing | 4 |
Are you spending hours combing through hundreds of cringeworthy stock images just to find the one or two that donโt look quite as โstock-yโ? Why?
Read MorePosted by Pam McDonald | Sep 8, 2020 | Technology | 0 |
Letโs get down to brass tacks. If youโre still selecting, ordering, and paying invoices manually, itโs costing you more than the invoice balance.
Read MorePosted by Joanne Kaldy | Sep 7, 2020 | Sales & Marketing | 0 |
9:00 am. You pour your coffee and get online. There is a new review. You respond promptly, only to find out later that your reply violated HIPAA.
Read MorePosted by Steve Moran | Sep 7, 2020 | Life Enrichment | 0 |
I, like you, have by now seen hundreds of photos of residents doing cute or heartstring-pulling things . . . Is that the story we want to tell?
Read MorePosted by Steve Moran | Sep 3, 2020 | Leadership | 0 |
Whatโs it going to look like? Why will people love it? Here is why you will love being a part of the 2020 Senior Living Executive Virtual conference.
Read MorePosted by Pam McDonald | Sep 3, 2020 | Employee Engagement | 0 |
Senior livingโs recruitment and hiring process as a โhunt and chaseโ is an apt depiction. Here is technology to make it better.
Read MorePosted by Steve Moran | Sep 2, 2020 | Life Enrichment | 0 |
It has been mildly puzzling and mildly frustrating to watch corporate life enrichment team members get pink slips in an effort to cut costs.
Read MorePosted by Steve Moran | Sep 1, 2020 | Leadership | 0 |
At times it feels like it will never end, that it will never get better. I promise you that we will get through this. We will come out stronger and better.
Read MorePosted by Pam McDonald | Sep 1, 2020 | Technology | 0 |
A tablet on wheels loaded with tons of software that enables it to carry out a tremendous range of functions with or without humans around.
Read MorePosted by Steve Moran | Aug 31, 2020 | Development | 0 |
One company has opened not one but two communities in the middle of the COVID-19 insanity. Learn how they made this happen and the lessons they learned.
Read MorePosted by Pam McDonald | Aug 30, 2020 | Technology | 0 |
Challenging owner-operators to rise up and redefine standards by moving beyond traditional systems of pull cords, call buttons, and pendants.
Read MorePosted by Susan Saldibar | Aug 27, 2020 | Sales & Marketing | 0 |
This pandemic has robbed us of a sense of certainty. And yet, among all the uncertainty, a survey uncovers some signs of hope that are encouraging.
Read MorePosted by Pam McDonald | Aug 27, 2020 | Life Enrichment | 0 |
Streaming content for seniors that’s โNetflix easyโ. What?!! I know how to use Netflix. Have I become technologically savvy?
Read MorePosted by Steve Moran | Aug 26, 2020 | Development | 0 |
It pays to do your own work, with your own reality, with your own numbers, with how you serve your customer and operate your business.
Read MorePosted by Steve Moran | Aug 26, 2020 | Development | 0 |
A new middle-market assisted living model that is planning on breaking groundon as many as 10 communities over the next twelve months. Take that pandemic!
Read MorePosted by Pam McDonald | Aug 26, 2020 | Podcast | 0 |
Jon Schwartz, founder of Partner in Aging, details how Pacific Regentโs condo model eliminates that as a deal-breaker.
Read MorePosted by Susan Saldibar | Aug 25, 2020 | Sales & Marketing | 0 |
This is a new world with new tools of engagement. Itโs time to use those tools to help you embrace new ways of working and connecting.
Read MorePosted by Jack Cumming | Aug 25, 2020 | Leadership | 0 |
There is no courageous town marshal to ride in to save the day and restore justice. The system itself is broken. We need to fix it.
Read MorePosted by Elizabeth George | Aug 24, 2020 | Development | 0 |
Fire and water have the power to harm, damage, and destroy. And in the world of senior living, they can pose threats to our residents and staff.
Read MorePosted by Steve Moran | Aug 24, 2020 | Leadership | 0 |
It used to be pretty simple, someone owned a senior living company and controlled everything, taking little if any input from investors.No more . . .
Read MorePosted by Elizabeth George | Aug 23, 2020 | Sales & Marketing | 0 |
Selling something that helps others is a high calling. If you donโt sell something you strongly believe in, you are committing a moral transgression.
Read MorePosted by Pam McDonald | Aug 23, 2020 | Development | 0 |
While we take it for granted, lighting is a technological advancement. And now there is new lighting technology available with a myriad of benefits.
Read MorePosted by Susan Saldibar | Aug 20, 2020 | Leadership | 0 |
Seven out of ten people are uncomfortable warning a peer to use safety precautions. Why is that?
Read MorePosted by Pam McDonald | Aug 20, 2020 | Life Enrichment | 0 |
Morrison Living has become best known for its quality dining services. But thatโs only a small part of what it does for clients across the globe.
Read MorePosted by Denise Boudreau-Scott | Aug 19, 2020 | Leadership | 0 |
THIS is exactly what every single person in senior living should be doing right now! Getting ready for what is next.
Read MorePosted by Lola Rain | Aug 18, 2020 | Employee Engagement | 0 |
Healthcare workers and those serving older adults deserve appreciation and recognition now more than ever. We are recognizing those heroes.
Read MorePosted by guestcontributor | Aug 18, 2020 | Life Enrichment | 1 |
Limiting distractions is a big challenge. You can’t completely eliminate them, but there are some things you can to dramatically up your game.
Read MorePosted by Steve Moran | Aug 17, 2020 | Leadership | 0 |
It is not just a single incident or a handful of incidents. It is a significant and real problem that continues to plague the country.
Read MorePosted by Steve Moran | Aug 16, 2020 | Leadership | 0 |
This year . . .The world . . .The world of senior living is completely different.ย It is entirely possible that you need it more than ever this year.
Read MorePosted by Denise Boudreau-Scott | Aug 13, 2020 | Leadership | 0 |
I caught a rerun (or 20) of Millionaire and thought, โMan, a senior living leader who wants to be the best could really use something like this!โ
Read MorePosted by Steve Moran | Aug 12, 2020 | Leadership | 0 |
We tend to think good leaders must be mavericks. Somehow we are a lot better at remembering the successful mavericks than the crash and burn ones.
Read MorePosted by Pam McDonald | Aug 12, 2020 | Podcast | 0 |
Fara Gold McLaughlin, interviews Angela Burton about the Feet to the Fire Writers Workshop Angela created for residents of senior living communities.
Read MorePosted by Jack Cumming | Aug 11, 2020 | Leadership | 0 |
How do we interpret the evolving science to be sure that our actions are sufficient to keep those in our trust safe, secure, and free from exposure?
Read MorePosted by Leslie Quintanar | Aug 10, 2020 | Leadership | 0 |
It seemed like a great way to continue work in senior living but to see it from a different vantage point. I learned more than I ever thought possible.
Read MorePosted by Steve Moran | Aug 10, 2020 | Leadership | 0 |
Faith Ott was the first business owner to believe in the mission of Senior Living Foresight and has become a close friend, mentor, and cheerleader.
Read MorePosted by Steve Moran | Aug 9, 2020 | Leadership | 0 |
Discouraged, I mentally readjusted my internal image of this leader and my expectations of the organization. Then something huge happened.
Read MorePosted by Jack Cumming | Aug 6, 2020 | Development | 1 |
What a time this has been. And, itโs not over yet. Letโs gaze into the crystal ball to see what senior living may come to.
Read MorePosted by Steve Moran | Aug 5, 2020 | Leadership | 2 |
Alzheimer’s deaths are up year over year. While it is impossible to specifically attribute that increase to COVID-19, it is not an unreasonable inference.
Read MorePosted by Susan Saldibar | Aug 4, 2020 | Development | 0 |
This pandemic has managed to push even some of the most tech-averse operators to start using technology. And theyโre sharing their experiences.
Read MorePosted by Steve Moran | Aug 4, 2020 | Life Enrichment | 0 |
For all the pain caused by COVID-19, many people have stories about how this has forced them to make adjustments that have made their lives better.
Read MorePosted by Susan Saldibar | Aug 3, 2020 | Leadership | 0 |
A powerful collection of heroic stories in senior living, some of which jump off the pages with energy and compassion.
Read MorePosted by Lola Rain | Aug 3, 2020 | Development | 0 |
โHave your folks focus on where you are really adding value to your seniors and your communities.โ Your staffโs talent should be spent on strategy.
Read MorePosted by Elizabeth George | Aug 2, 2020 | Development | 0 |
It is understandable if staff are less focused on the effects of summerโs high temperatures given other pressing challenges with the COVID-19 crisis.
Read MorePosted by Denise Boudreau-Scott | Aug 2, 2020 | Leadership | 0 |
I was on a mission to do something about all the odds stacked against you! So I did what any reasonable person would . . . I stole something from the CIA.
Read MorePosted by Pam McDonald | Jul 30, 2020 | Empower Initiative | 0 |
Empower Board Member Mary Ann Donaghy reviews significant findings from the groupโs February workplace opinion survey.
Read MorePosted by Pam McDonald | Jul 29, 2020 | Employee Engagement, Empower Initiative | 0 |
Empower’s Mary Ann Donaghy describes the continued progress to help women in the industry maximize their contributions and achieve their career goals.
Read MorePosted by Pam McDonald | Jul 29, 2020 | Podcast | 0 |
FORESIGHTโs Podcast Producer Pam McDonald and Summit Producer Lola Rain introduce the eventโs topics and presenters of Tech Foresight.
Read MorePosted by guestcontributor | Jul 28, 2020 | Leadership | 0 |
COVID-19 has also exposed some long-standing issues. They have always been there, beneath the surface. But COVID-19 is making them harder to ignore.
Read MorePosted by Rebecca Wiessmann | Jul 28, 2020 | Development, Life Enrichment | 0 |
By Steve Moran Well okay, just one problem . . . it is actually not technically a senior living...
Read MorePosted by Elizabeth George | Jul 27, 2020 | Sales & Marketing | 0 |
COVID-19 is prompting more changes in consumer behavior. Prepare yourself to combat this increasingly popular competitor in the senior living field.
Read MorePosted by Mary Ann Donaghy | Jul 27, 2020 | Development | 0 |
NIC, for the first time, projects the size, needs, and financial limitations of middle-income Americans in the areas of housing and healthcare.
Read MorePosted by Steve Moran | Jul 26, 2020 | Development | 0 |
This is robot technology that is affordable and practical. In the face of COVID-19, the value has increased exponentially.
Read MorePosted by Steve Moran | Jul 26, 2020 | Life Enrichment | 1 |
Emotions taking me back to my motherโs last few months on earth and the best advice I ever got, about how to deal with the profound sadness.
Read MorePosted by Fara Gold McLaughlin | Jul 23, 2020 | Life Enrichment | 0 |
Many of us may want to escape and run away. Doing the โright thingโ starts with me, us, in our homes, in our primary relationships, in our communities.
Read MorePosted by Lola Rain | Jul 22, 2020 | Development | 0 |
The companies are out there. Not only are you having a hard time finding them, but they are also having a tough time connecting with you.
Read MorePosted by Pam McDonald | Jul 21, 2020 | Leadership | 0 |
David Schless, President of ASHA describes their new, nationwide awareness campaign to bring the โthe rest of the storyโ to the public.
Read MorePosted by Joanne Kaldy | Jul 20, 2020 | Sales & Marketing | 0 |
You shine bright in senior living. You know it, your residents know it, but do your reviews reflect your rock star status and bring prospects to your door?
Read MorePosted by Steve Moran | Jul 20, 2020 | Leadership | 0 |
This may be one of the most perplexing questions of the whole pandemic. What we need is an atypical standard.
Read MorePosted by Joanne Kaldy | Jul 19, 2020 | Development | 0 |
At a time when residents and staff arenโt sleeping well and feeling stressed, communities need innovative ways to bring comfort and energy into their space.
Read MorePosted by NancyKing | Jul 19, 2020 | Leadership | 1 |
Being laid off or let go is one of the most brutal experiences an employee can undergo. It’s important to do it the right way.
Read MorePosted by Susan Saldibar | Jul 16, 2020 | Leadership | 0 |
Gaining a fuller understanding of COVID-19, allows you to make wise decisions. This is a changing field, weโre getting new information continually.
Read MorePosted by Jack Cumming | Jul 16, 2020 | Development | 0 |
Early indications are that the Master Plan process has benefited from the pause brought on by COVID-19 and highlighted our shared dependence on one another.
Read MorePosted by Susan Saldibar | Jul 15, 2020 | Sales & Marketing | 0 |
You’ve been doing everything possible to stay COVID-free. And, now you are expected to begin to open up doors and fill rooms again. Just like that.
Read MorePosted by Steve Moran | Jul 15, 2020 | Leadership | 0 |
What’s baffling is the belief that for-profit companies can make more money by treating residents badly than they can by treating them well.
Read MorePosted by Pam McDonald | Jul 15, 2020 | Podcast | 0 |
๏ปฟ Progress is being made onย Empower, Senior Living FORESIGHTโs initiative to enrich the...
Read MorePosted by Steve Moran | Jul 14, 2020 | Life Enrichment | 1 |
It feels like the ones making these layoff decisions are completely missing the single biggest value proposition senior living offers.
Read MorePosted by Pam McDonald | Jul 13, 2020 | Empower Initiative, Leadership | 1 |
There are some phenomenal women in the sector who are great leaders, innovators. I’m really excited to see both men and women get involved with this.
Read MorePosted by Steve Moran | Jul 12, 2020 | Leadership | 0 |
NIC released their Q2 2020 occupancy numbers. While the numbers are ugly they are not surprising. The only question really was how bad would they be?
Read MorePosted by Pam McDonald | Jul 12, 2020 | Empower Initiative, Leadership | 3 |
Imagining the industry with fewer challenges for women and more opportunities to contribute to their organizations and the elderly they serve.
Read MorePosted by Steve Moran | Jul 9, 2020 | Life Enrichment, Sales & Marketing | 1 |
We generally do a better job of curing loneliness for women than men. Maybe we have an opportunity to attract more men and to program better for men.
Read MorePosted by Steve Moran | Jul 8, 2020 | Development | 0 |
How technology can make the process more efficient. Saving team members time and making sure everyone has the right information.
Read MorePosted by Kent Mulkey | Jul 8, 2020 | Sales & Marketing | 0 |
This is, without a doubt, the most difficult and challenging time facing you senior living sales professionals.
Read MorePosted by Steve Moran | Jul 7, 2020 | Life Enrichment | 4 |
Exploring the plague of loneliness under COVID-19 imposed restrictions. Are we manufacturing a second crisis in senior living?
Read MorePosted by Elizabeth George | Jul 6, 2020 | Development | 0 |
Sometimes we put the most important tasks on the back burner because they arenโt urgent or at least donโt seem urgent. Guilty as charged.
Read MorePosted by jackyork | Jul 6, 2020 | Leadership | 1 |
Thereโs a lot of discomfort these days in addressing race issues. Things that we have seen are easy to see as wrong, but the solutions can be complicated.
Read MorePosted by Steve Moran | Jul 5, 2020 | Sales & Marketing | 1 |
Today there is a correct perception that what the aggregators do is pick off a percentage of inevitable senior living consumers. What if . . .
Read MorePosted by Pam McDonald | Jul 1, 2020 | Life Enrichment | 0 |
What really drove me to create my own personal mission was when I saw what touch through massage could do for a lonely senior in assisted living.
Read MorePosted by Pam McDonald | Jul 1, 2020 | Podcast | 0 |
An objection sometimes heard from senior living prospects is: โI donโt want to live with just old...
Read MorePosted by Pamela Garofolo | Jun 30, 2020 | Life Enrichment | 0 |
What do we do when our residents who have problems with thinking donโt understand and comply with social distancing during a pandemic?
Read MorePosted by Steve Moran | Jun 30, 2020 | Leadership | 0 |
A senior living icon and sales and marketing master. She has successfully managed the launch of a number of vendor companies in the senior living space.
Read MorePosted by Steve Moran | Jun 29, 2020 | Life Enrichment | 0 |
Every time they go head to head with their competitors they win the RFP, showcasing the quality and sophistication of the suite.
Read MorePosted by Jack Cumming | Jun 29, 2020 | Development | 1 |
Are you in the market for senior living? Probably not. Are you in the market for better living? Who isnโt? That change of one word sure makes a difference.
Read MorePosted by Joanne Kaldy | Jun 28, 2020 | Sales & Marketing | 0 |
Is your community giving perfect tours, with a long waiting list of folks clamoring to call your community home? How to close 60-90% of tours you conduct.
Read MorePosted by Steve Moran | Jun 28, 2020 | Leadership, Life Enrichment | 0 |
What if every time we encountered and difficult frustrating situation we asked this one question: โWhat would kindness do?โ
Read MorePosted by Steve Moran | Jun 25, 2020 | Leadership | 1 |
The hard truth is that there are some operators out there who are not very good. They really do care more about profits than people.
Read MorePosted by Susan Saldibar | Jun 24, 2020 | Life Enrichment | 0 |
It has become an emotional lifeline for many residents, connecting them to their loved ones from their homes. Right technology. Right time.
Read MorePosted by Jack Cumming | Jun 24, 2020 | Development | 1 |
When senior living shares in the cost savings, telemedicine can open a new revenue source while providing a distinct advantage unique to congregate living.
Read MorePosted by Susan Saldibar | Jun 23, 2020 | Sales & Marketing | 0 |
Name four things you absolutely hate about your CRM.ย I know, where to start, right? For all the cool stuff they claim to do, most CRMs just donโt deliver.
Read MorePosted by Steve Moran | Jun 23, 2020 | Leadership | 0 |
This Should be HUGE Nursing Home News,ย This should be HUGE Senior Housing news. And yet . . .Hardly a peep from anyone. It has been crickets.
Read MorePosted by Elizabeth George | Jun 22, 2020 | Sales & Marketing | 1 |
Men are from Mars, Women are from Venus. When I think of the approach that salespeople in senior housing often take, this is what Iโm reminded of.
Read MorePosted by Steve Moran | Jun 22, 2020 | Leadership | 3 |
I find myself, fearful that too often the leaders see so many of these complaints they find ways to live with them, to even excuse them.
Read MorePosted by Susan Saldibar | Jun 21, 2020 | Sales & Marketing | 0 |
Not just to go back to business as usual, but to a new normal that is more connected and eager to engage than ever before.
Read MorePosted by Steve Moran | Jun 21, 2020 | Life Enrichment | 1 |
Conventional wisdom is that the highest priority for reopening should be to make it possible for residents and families to interact. Is it?
Read MorePosted by Susan Saldibar | Jun 18, 2020 | Sales & Marketing | 0 |
Are you where you need to be on social media? Are you consistently sharing messaging and content that engages visitors and builds your brand?
Read MorePosted by Mark Pavlovich | Jun 18, 2020 | Leadership | 0 |
I’m not sure that we are able to quantify and qualify the myriad variables that will equal financial success on a daily basis.
Read MorePosted by Steve Moran | Jun 17, 2020 | Leadership | 2 |
I suspect that even if you are a great leader you will see something on this list that will make you go โOuchโ or at least go โI need to think about this.โ
Read MorePosted by Pam McDonald | Jun 17, 2020 | Podcast | 0 |
Media coverage of COVID-19 deaths may be unduly spreading fear among seniors and their families...
Read MorePosted by Jack Cumming | Jun 16, 2020 | Development | 2 |
The recent negative publicity may be unfair, but it is a new public awareness reality with which senior living operators must cope.
Read MorePosted by Steve Moran | Jun 15, 2020 | Leadership | 0 |
It is easy to get bogged down in the awfulness of COVID-19 and its impact on senior living. We are also seeing a number of really remarkable stories.
Read MorePosted by Steve Moran | Jun 15, 2020 | Leadership | 0 |
Stones River Manor was Rutherford Countyโs first Home for the Aged and is still today the countyโs only faith-based, nonprofit senior living community.
Read MorePosted by Susan Saldibar | Jun 14, 2020 | Sales & Marketing | 0 |
When COVID eventually releases its grip, those communities who have already transitioned to new marketing tactics will come out of the gate much stronger.
Read MorePosted by Steve Moran | Jun 14, 2020 | Life Enrichment | 0 |
There are ways to get care without outside a senior living community. One thing you cannot get is socialization. This is a real challenge with the COVID-19.
Read MorePosted by Steve Moran | Jun 11, 2020 | Development | 0 |
I share this with you because, while I think it is a minority point of view, I do think there are a significant number of people that agree with him.
Read MorePosted by SaraKyle | Jun 10, 2020 | Leadership | 0 |
We need to evaluate what existing programs look like, examine the goals, and determine their sustainability in the new environment.
Read MorePosted by Steve Moran | Jun 10, 2020 | Leadership | 0 |
The CEO of the Ohio Masonic Home, an organization that has served Ohio Masons, their families, and the public since 1892.
Read MorePosted by Steve Moran | Jun 9, 2020 | Leadership | 0 |
Right now, each of us as individuals, and leaders of people and organizations, we are writing a story that is comprised of many more smaller stories.
Read MorePosted by Kent Mulkey | Jun 8, 2020 | Leadership | 0 |
There is a shortage of experienced talent in senior living and to be treated poorly from a large senior living provider is plain wrong.
Read MorePosted by Steve Moran | Jun 8, 2020 | Leadership | 0 |
Christy Van Der Westhuizen is the VP of Sales and Marketing at MBK Senior Living and has been a part of the senior living world for 11 years.
Read MorePosted by Steve Moran | Jun 7, 2020 | Leadership | 3 |
I have always seen myself as being pretty aware and non-prejudiced. These past 10 days have painfully uncovered some things in me I missed . . .
Read MorePosted by Steve Moran | Jun 4, 2020 | Sales & Marketing | 0 |
It could be the perfect way to help get one of your stuck prospects moving. There is no cost to the community or the family.
Read MorePosted by Steve Moran | Jun 4, 2020 | Leadership | 1 |
Sevy, her family, and the management team have worked to create a family-centric model that permeates to the building level.
Read MorePosted by Elizabeth George | Jun 3, 2020 | Development | 0 |
COVID-19 forced us into greater use of technology and helped illuminate its benefits. We wonโt be returning to all of our analog ways when this crisis passes.
Read MorePosted by guestcontributor | Jun 3, 2020 | Sales & Marketing | 1 |
I am continually confounded by how Marketing & Sales are seen as the same thing, they are interchangeable and that experts in one are experts in the other.
Read MorePosted by Aaron Green | Jun 3, 2020 | Podcast | 2 |
Innovations Arise from the Pandemic While crises bring challenges, they also can uncover...
Read MorePosted by Steve Moran | Jun 2, 2020 | Leadership | 0 |
While it is impossible to create a downside plan for a once in 100 years pandemic, downside planning would have made dealing with the pandemic much better.
Read MorePosted by Steve Moran | Jun 2, 2020 | Leadership | 0 |
Listen and allow individuals and teams to come up with their own solutions to problems. Be vulnerable enough to listen without an immediate answer.
Read MorePosted by Susan Saldibar | Jun 1, 2020 | Sales & Marketing | 0 |
In todayโs world, lack of social media savvy can slow down or sideline even the best senior living communities. Here are the details you need to know.
Read MorePosted by Steve Moran | Jun 1, 2020 | Leadership | 2 |
If increasing regulations and fines improved the quality of care in this country, we would have the finest nursing homes in the world.
Read MorePosted by Kent Mulkey | May 31, 2020 | Life Enrichment | 1 |
This is often last on the priority list, and often goes unseen and undervalued as a vital part of creating the lifeblood in the community.
Read MorePosted by Steve Moran | May 28, 2020 | Leadership | 0 |
One of the great dangers we all face is believing things that are not really true. This is my list of the three biggest false truths in senior living.
Read MorePosted by Steve Moran | May 28, 2020 | Leadership | 0 |
He is the author of the senior living leadership book The Unicorn Project and consults with senior living owners and operators.
Read MorePosted by Joanne Kaldy | May 27, 2020 | Sales & Marketing | 0 |
How well is your senior living community represented online? Have you heard of the modern โdrive-byโ?
Read MorePosted by Jack Cumming | May 27, 2020 | Leadership | 0 |
Among some cynical employees, the banter is that C-Suite stands for โcomplacencyโ. The current crisis has snapped any complacency out of the C-Suite.
Read MorePosted by Steve Moran | May 26, 2020 | Life Enrichment | 1 |
This may be the lowest hanging fruit for improving the quality of life for residents during and after the pandemic.
Read MorePosted by Steve Moran | May 26, 2020 | Leadership | 0 |
A leading authority on health and well-being of the older adult and one of “the most innovative and influential minds” in the world on aging-related topics.
Read MorePosted by Steve Moran | May 25, 2020 | Life Enrichment | 0 |
To a greater or lesser degree, every decision we make is a risk-reward decision. It exists in nearly every aspect of senior living.
Read MorePosted by Steve Moran | May 21, 2020 | Sales & Marketing | 0 |
I was super excited about this technology solution when I first heard about it, but I got more excited about its potential the more I thought about it.
Read MorePosted by Pam McDonald | May 21, 2020 | Employee Engagement, Leadership | 0 |
I just want to encourage you, your best days are really ahead of you, and with any crisis, I always ask myself, โOkay, what does this make possible?โ
Read MorePosted by Pam McDonald | May 20, 2020 | Employee Engagement, Leadership | 0 |
Most people say, โI don’t like change.โ But Iโve realized that it’s not that they don’t like change, they donโt like change they’re not in charge of.
Read MorePosted by Steve Moran | May 20, 2020 | Leadership | 0 |
The co-founder of influence group, producer of SLIF, a communications strategist with the knack for facilitating meaningful connections.
Read MorePosted by Pam McDonald | May 20, 2020 | Podcast | 0 |
A program that brings affordable, geriatric massage to senior living, and the value of touch and the benefits of the therapeutic practice.
Read MorePosted by Elizabeth George | May 19, 2020 | Sales & Marketing | 0 |
On a scale of 1-10, how confident are you that you can convert interested prospects into happy residents?ย Answer anything less than a 7? Read on.
Read MorePosted by Steve Moran | May 19, 2020 | Leadership | 1 |
She seems to be the only one who is willing to really hold the federal government accountable for the nursing home tragedies we are seeing in the news.
Read MorePosted by Steve Moran | May 18, 2020 | Life Enrichment | 0 |
The book โSuccessful Agingโ should be on your list if you are a senior living professional. The author, Daniel Levitin, asks this profound question . . .
Read MorePosted by Steve Moran | May 18, 2020 | Leadership | 0 |
President of an organization helping aging services organizations improve the resident and staff experience through more engaged leaders and employees.
Read MorePosted by Joanne Kaldy | May 17, 2020 | Sales & Marketing | 0 |
Faster lead response time and a boost in occupancy. Replacing disparate systems with an integrated software solution for assisted living was a game-changer.
Read MorePosted by Pam McDonald | May 17, 2020 | Leadership | 0 |
Keep doing the right thing for the right reasons, with no other motive than safety and protection, which is what we do every day for our residents.
Read MorePosted by Steve Moran | May 14, 2020 | Leadership | 0 |
What if we were willing to put the same amount of effort into finding figuring out how to cure or prevent Alzheimerโs?
Read MorePosted by Steve Moran | May 14, 2020 | Leadership | 0 |
Chip Gabriel is a principal at Generations LLC, a nationally recognized owner and operator of retirement communities.
Read MorePosted by Susan Saldibar | May 13, 2020 | Leadership | 0 |
Weโre all hungry for good information these days, arenโt we? Here’s a great resource.
Read MorePosted by Kent Mulkey | May 13, 2020 | Employee Engagement | 0 |
The most controversial question ever posed in 30 years of employee engagement research is โcan I have a best friend at work?โ
Read MorePosted by Steve Moran | May 12, 2020 | Leadership | 1 |
Senior living has played a starring role in the 24-hour news cycle, as the villain. But no one seems to have made any appreciable progress until now.
Read MorePosted by Steve Moran | May 11, 2020 | Life Enrichment | 2 |
Wondering if in 12 or 24 months we will be faced with our own kind of mini zombie apocalypse.
Read MorePosted by Steve Moran | May 11, 2020 | Leadership | 0 |
He is passionate about and an expert on the effectiveness and financing of senior living options. He is also a valued . . . even revered part of the SLF team.
Read MorePosted by Tammy Marshall | May 10, 2020 | Development | 0 |
Accomplish much more with a resident without making them set one foot inside the door.
Read MorePosted by Kent Mulkey | May 10, 2020 | Sales & Marketing | 0 |
Many of you are asking, โwhat do I do now?โ
Read MorePosted by Steve Moran | May 7, 2020 | Leadership | 0 |
Take a look at what Phil Fogg, the CEO of Marquis Companies is doing on a number of strategic fronts to confront the challenge.
Read MorePosted by Steve Moran | May 7, 2020 | Leadership | 0 |
Kendall Brune is a Senior Living Foresight hero.
Read MorePosted by Pam McDonald | May 7, 2020 | Podcast | 0 |
Times of crisis bring challenges to overcome as well as chances to demonstrate oneโs very best. Lori Alford, CEO and a founder of Avanti Senior Living, tells Steve Moran, Senior Living Foresightโs Publisher, stories that demonstrate both.
Read MorePosted by Susan Saldibar | May 6, 2020 | Sales & Marketing | 0 |
A great opportunity to demonstrate responsiveness and to educate and engage your online audience.
Read MorePosted by Susan Saldibar | May 6, 2020 | Leadership | 0 |
A CEO hits the road to make sure his caregivers and residents were as protected as possible from the deadly virus.
Read MorePosted by Steve Moran | May 5, 2020 | Leadership | 1 |
The Government Sucks.
Read MorePosted by Pam McDonald | May 4, 2020 | Employee Engagement, Leadership | 0 |
We always were 100% active in our leadership.
Read MorePosted by Steve Moran | May 4, 2020 | Leadership | 1 |
This is the start of a new series at Senior Living Foresight.
Read MorePosted by Steve Moran | May 3, 2020 | Leadership | 0 |
While there is still more bad news than good news in the public media, the tide is changing.
Read MorePosted by Steve Moran | Apr 30, 2020 | Leadership | 0 |
I have zero interest in playing the blame game. It is grossly counterproductive.
Read MorePosted by Jack Cumming | Apr 29, 2020 | Leadership | 0 |
Providers can begin now to prepare for a post-COVID-19 world that will be very different from what weโve long known.
Read MorePosted by Joanne Kaldy | Apr 28, 2020 | Sales & Marketing | 0 |
A feature for senior living communitiesย to highlight their COVID-19 response right from the top of their community profile.
Read MorePosted by Leslie Quintanar | Apr 28, 2020 | Life Enrichment | 1 |
There is beauty in the struggle, strength even in heartache, and joy in the simplest of things.
Read MorePosted by Steve Moran | Apr 27, 2020 | Leadership | 2 |
The last 6 weeks have been some of the most intense of my life.
Read MorePosted by Steve Moran | Apr 26, 2020 | Life Enrichment | 1 |
WE ARE ALL SCARED TO DEATH
Read MorePosted by Kent Mulkey | Apr 23, 2020 | Leadership, Sales & Marketing | 0 |
My assumption is that you want to be the best salesperson and relationship builder possible.
Read MorePosted by Susan Saldibar | Apr 22, 2020 | Leadership | 0 |
A steady stream of useful information and making resources available to those who need them.
Read MorePosted by Steve Moran | Apr 22, 2020 | Leadership | 0 |
When I read this story I was blown away.
Read MorePosted by Pam McDonald | Apr 22, 2020 | Podcast | 0 |
The novel Coronavirus has the staff of senior living communities facing unimagined challenges,...
Read MorePosted by Steve Moran | Apr 21, 2020 | Development | 1 |
My real โWOWโ moment was when I finally got my hands on the app.
Read MorePosted by SaraKyle | Apr 21, 2020 | Life Enrichment | 1 |
While nothing is impossible, the current situation has us all in a paradigm shift.
Read MorePosted by Fara Gold McLaughlin | Apr 20, 2020 | Leadership | 1 |
Take a bow.
Read MorePosted by Elizabeth George | Apr 19, 2020 | Development | 0 |
โInnovation often emerges from constraints and the need to solve practical and pressing problems.โ
Read MorePosted by Steve Moran | Apr 19, 2020 | Employee Engagement, Leadership | 1 |
This is one of those articles I am not so crazy about writing, knowing I will get some pushback . . .
Read MorePosted by Elizabeth George | Apr 16, 2020 | Sales & Marketing | 0 |
The Silver Lining
Read MorePosted by guestcontributor | Apr 16, 2020 | Employee Engagement | 0 |
A recently fielded survey that sheds light on some of the opportunities we have to help each and every employee make a positive contribution
Read MorePosted by Susan Saldibar | Apr 15, 2020 | Sales & Marketing | 0 |
Tools right at our fingers to build an authentic conversation.
Read MorePosted by guestcontributor | Apr 15, 2020 | Sales & Marketing | 0 |
Itโs 2020, senior living is already trying to figure out what they should do about the glut of vacancies in their communities, then comes COVID-19.
Read MorePosted by Steve Moran | Apr 14, 2020 | Leadership | 0 |
In truth, life is hard and it is unfair.
Read MorePosted by guestcontributor | Apr 13, 2020 | Life Enrichment, Sales & Marketing | 0 |
This is a wakeup call to all of us to rise to the challenge before us and find other ways of communicating.
Read MorePosted by Jacquelyn Kung | Apr 13, 2020 | Leadership | 0 |
Amidst the frenzied terror and abundance of planning, creativity blossoms.
Read MorePosted by Joanne Kaldy | Apr 12, 2020 | Development | 0 |
When staff are overburdened and stretched thin fighting a pandemic, there is comfort in having accurate, efficient technology to do the job.
Read MorePosted by Jacquelyn Kung | Apr 12, 2020 | Employee Engagement | 1 |
As with every catastrophe, there may be a silver lining.
Read MorePosted by Susan Saldibar | Apr 9, 2020 | Leadership | 0 |
Senior living communities could be using this tool to replace clipboards jammed full of paper questionnaires.
Read MorePosted by Steve Moran | Apr 9, 2020 | Employee Engagement | 0 |
This could be a major factor for the next couple of months.
Read MorePosted by Kent Mulkey | Apr 8, 2020 | Life Enrichment | 0 |
Down the road, whenever this ends, I want to take with me all the lessons I can
Read MorePosted by Pam McDonald | Apr 8, 2020 | Podcast | 0 |
What if todayโs workforce demands likeable bosses? Do you know your likeability score? Those are...
Read MorePosted by Steve Moran | Apr 7, 2020 | Leadership | 0 |
Sometimes there are real victims and in those cases, it is worth fighting for justice.
Read MorePosted by Joanne Kaldy | Apr 6, 2020 | Development | 0 |
Technology that provides useful data in easy-to-grasp, simple-to-share dashboards.
Read MorePosted by Leslie Quintanar | Apr 6, 2020 | Employee Engagement, Leadership | 1 |
I am still committed to helping my teams through this crisis, even if it means I canโt be there in person.
Read MorePosted by Steve Moran | Apr 5, 2020 | Life Enrichment, Sales & Marketing | 0 |
Maybe we need to rethink this whole thing.
Read MorePosted by Steve Moran | Apr 2, 2020 | Leadership | 0 |
Recommendations from Jered Markoff, the CTO of the World Health Organization.
Read MorePosted by Kent Mulkey | Apr 1, 2020 | Employee Engagement | 0 |
The difference between โI appreciate the work you are doing,โ and โI appreciate YOU.โ
Read MorePosted by Joanne Kaldy | Mar 31, 2020 | Sales & Marketing | 0 |
This is the very definition of a win-win.
Read MorePosted by dennismcintee | Mar 31, 2020 | Leadership | 0 |
When you and I use our MBAs, we inspire our team members to start thinking for themselves.
Read MorePosted by Steve Moran | Mar 30, 2020 | Life Enrichment | 0 |
my head is a jumble with good, creative, grateful thoughts like these. When you reflect, what do you think about?
Read MorePosted by Jack Cumming | Mar 29, 2020 | Life Enrichment | 0 |
Is technology the solution?
Read MorePosted by dennismcintee | Mar 26, 2020 | Leadership | 0 |
We are all choice abundant.
Read MorePosted by Steve Moran | Mar 25, 2020 | Leadership | 0 |
What kind of star rating would I likely have to various groups of people and individuals in my life? Here is my self-assessment.
Read MorePosted by Pam McDonald | Mar 25, 2020 | Podcast | 0 |
Chicago needs libraries, Chicago needs affordable senior housing — why not co-locate them?...
Read MorePosted by Elizabeth George | Mar 24, 2020 | Technology | 0 |
Out of the box solutions ironically come in a box.
Read MorePosted by Jack Cumming | Mar 24, 2020 | Development | 0 |
What might more proactive regulation look like? Here are some ideas that occur to an old guy.
Read MorePosted by Susan Saldibar | Mar 23, 2020 | Sales & Marketing | 0 |
The question is, how will your community be positioned to fill your rooms when this crisis ends?
Read MorePosted by Steve Moran | Mar 23, 2020 | Leadership | 0 |
We need every senior living organization and community to be reaching out to their local radio, television, and news outlets.
Read MorePosted by Susan Saldibar | Mar 22, 2020 | Sales & Marketing | 0 |
The messaging of this ad that made it memorable. It wasnโt just a pull on the heartstrings. It had intelligence.
Read MorePosted by dennismcintee | Mar 22, 2020 | Employee Engagement | 0 |
Money didnโt even make the top 3.
Read MorePosted by Elizabeth George | Mar 19, 2020 | Sales & Marketing | 0 |
How is the senior living industry doing when it comes to making it easy for prospective residents to buy an apartment and move in?
Read MorePosted by Steve Moran | Mar 19, 2020 | Leadership | 0 |
We wanted to go big in making a difference.
Read MorePosted by Fara Gold McLaughlin | Mar 18, 2020 | Life Enrichment | 0 |
Many individuals and institutions are stocking up on toilet paper, literally leaving retail and wholesale shelves empty.
Read MorePosted by Jack Cumming | Mar 18, 2020 | Sales & Marketing | 0 |
Every person in a senior living community is a member of the sales team.
Read MorePosted by Susan Saldibar | Mar 17, 2020 | Life Enrichment | 0 |
What can residents tell us about technology? In a word, plenty.
Read MorePosted by dennismcintee | Mar 17, 2020 | Leadership | 0 |
On first read, it sounds unrealistic, but let me explain.
Read MorePosted by Susan Saldibar | Mar 16, 2020 | Sales & Marketing | 0 |
Thereโs pressure for operators to offer multiple options and choices, which adds a layer of complexity. To compete in this industry, you need to be able to raise your hand and say, โYes, we can do thatโ.
Read MorePosted by Steve Moran | Mar 16, 2020 | Employee Engagement, Sales & Marketing | 0 |
Their management philosophy is to see both customers and team members as enemies to be fleeced.
Read MorePosted by Tammy Marshall | Mar 15, 2020 | Life Enrichment | 0 |
Why staying connected is not just a nice thing to do but a necessity for oneโs overall health and well-being
Read MorePosted by Steve Moran | Mar 12, 2020 | Leadership | 0 |
When someone posts what is just a nice story and others find a way to tear it down.
Read MorePosted by John Gonzales | Mar 11, 2020 | Leadership | 0 |
Over the next 10 years, the elderly prisoner population is anticipated to reach nearly 400,000. How will our society choose to deal with this population and their unique needs?
Read MorePosted by Pam McDonald | Mar 11, 2020 | Podcast | 0 |
Cole Lindbergh had to hire 120 seasonal workers every year and was only able to accomplish this because he consistently got back of 80% of his team. Find out his secrets for staff retention and training in this podcast episode with Senior Living Foresight Publisher Steve Moran.
Read MorePosted by Joanne Kaldy | Mar 10, 2020 | Sales & Marketing | 0 |
Insights from dozens of tours and knowledge from extensive experience in senior living
Read MorePosted by Steve Moran | Mar 10, 2020 | Sales & Marketing | 0 |
The concern is real and legitimate.
Read MorePosted by Jack Cumming | Mar 9, 2020 | Leadership | 0 |
If full occupancy is your dream, receiving a lawsuit from the Garcia law firm is your nightmare.
Read MorePosted by John Gonzales | Mar 8, 2020 | Leadership | 0 |
Ah, to be young, and driven, and naรฏve enough to think that was possible.
Read MorePosted by Steve Moran | Mar 5, 2020 | Employee Engagement | 0 |
โAdvice to Managementโ for the 5 largest senior living operating companies to see what team members and ex-team members have to say.
Read MorePosted by Trisha Kostis | Mar 4, 2020 | Life Enrichment | 1 |
Some suggestions on how the whole team can achieve the goal of indirectly satisfying resident concerns about dining.
Read MorePosted by Steve Moran | Mar 3, 2020 | Employee Engagement | 0 |
If we could close the backdoor, recruiting would become a much smaller problem, maybe only a tiny problem.
Read MorePosted by Pam McDonald | Mar 2, 2020 | Leadership | 0 |
Once I started researching it, once I started looking at the science, I’m saying, put on the brakes.
Read MorePosted by Pam McDonald | Mar 1, 2020 | Leadership | 2 |
Having a permissive policy in a business you own puts you at risk for federal seizure.
Read MorePosted by Elizabeth George | Feb 27, 2020 | Leadership | 0 |
When it comes to creativity and innovation – to making something better – challenging our assumptions is the place to start.
Read MorePosted by Jack Cumming | Feb 27, 2020 | Sales & Marketing | 0 |
These village members are prime prospects for what you offer.
Read MorePosted by Steve Moran | Feb 26, 2020 | Development | 0 |
At the NIC spring Conference, one of the most provocative presentations is titled โFive Healthcare Trends You Need to Knowโ. I am only going to scratch the surface.
Read MorePosted by Pam McDonald | Feb 26, 2020 | Podcast | 0 |
Last year Senior Living Foresight (SLF) launched itsย Empowerย initiative to enrich the professional...
Read MorePosted by Joanne Kaldy | Feb 25, 2020 | Life Enrichment | 0 |
It’s about the planning, goal-setting, person-centered approach, and partnership that creates the brightest results.
Read MorePosted by Steve Moran | Feb 25, 2020 | Employee Engagement, Leadership | 0 |
At the end of the day be kind, do the right thing, and everything is going to be okay.
Read MorePosted by Steve Moran | Feb 24, 2020 | Leadership | 0 |
Sometimes panic is warranted, and more importantly, preparation is the best antidote to panic.
Read MorePosted by Susan Saldibar | Feb 23, 2020 | Sales & Marketing | 0 |
Itโs not about relationshipsโah the blasphemy!โthere Iโve said it!
Read MorePosted by Kent Mulkey | Feb 23, 2020 | Leadership | 0 |
It is high time for us in the senior living arena to more fully embrace older adults as a natural progression of life and not an inconvenience.
Read MorePosted by Susan Saldibar | Feb 20, 2020 | Life Enrichment | 0 |
Since weโve all experienced pain, this should really hit home for all of us.
Read MorePosted by Steve Moran | Feb 20, 2020 | Employee Engagement, Leadership | 0 |
They look at those young faces and think . . . and sometimes even say โThey are so young. What do they really know?โ
Read MorePosted by Elizabeth George | Feb 19, 2020 | Sales & Marketing | 0 |
Pay more in salary and incentives so you can attract greater talent. Iโm going to assume that if your organization could do that, it would. But thatโs probably not the case.
Read MorePosted by Denise Boudreau-Scott | Feb 19, 2020 | Employee Engagement | 0 |
This feeling must be what itโs like for a surgeon to find some awesome, rare anomaly only seen in textbooks
Read MorePosted by guestcontributor | Feb 18, 2020 | Development | 0 |
There is a tsunami that is poised to hit the United States that has the potential to completely revolutionize how we invest and care for our elderly population.
Read MorePosted by Steve Moran | Feb 18, 2020 | Life Enrichment | 0 |
What kind of impact would we have on those growing older if we were really good at solving the loneliness problem?
Read MorePosted by Susan Saldibar | Feb 17, 2020 | Leadership | 0 |
Just when youโre starting to get your arms around staffing shortages and keeping your occupancy up, there are more challenges looming up ahead.
Read MorePosted by Wendy Jane Carrel | Feb 17, 2020 | Development | 0 |
A rising number of aging, financially comfortable Mexicans are able to afford corporate housing in various states of Mexico. Future residents may also include a new wave of middle-class retirees from Canada, Europe, and the U.S.
Read MorePosted by Susan Saldibar | Feb 16, 2020 | Sales & Marketing | 0 |
Most can see the benefits over the horizon and calculate an ROI. The biggest roadblock is actually an organizational one.
Read MorePosted by Steve Moran | Feb 16, 2020 | Leadership | 2 |
WHEREโS THE BEEF?
Read MorePosted by Steve Moran | Feb 13, 2020 | Leadership | 0 |
How do we move the needle for women in senior living?
Read MorePosted by Steve Moran | Feb 12, 2020 | Leadership | 2 |
If someone makes a reasonable request of you and that you can grant that favor in 5 minutes or less you should do it.
Read MorePosted by Pam McDonald | Feb 12, 2020 | Podcast | 0 |
More states are decriminalizing possession of marijuana and its derivative products. But under...
Read MorePosted by Steve Moran | Feb 11, 2020 | Leadership | 1 |
You have a 1 in 1,000,000 chance of pulling it off.ย What would you do?
Read MorePosted by Susan Saldibar | Feb 10, 2020 | Sales & Marketing | 0 |
The latest ins and outs of social media posting, with a focus on things that everyone can basically understand and put into play quickly.
Read MorePosted by Denise Boudreau-Scott | Feb 10, 2020 | Employee Engagement | 0 |
My eyes opened wide. My mouth fell open. I sat up straight in my rolling office chair, frozen.
Read MorePosted by Joanne Kaldy | Feb 9, 2020 | Sales & Marketing | 0 |
Kasily keep a pulse on your online reviews and respond rapidly and easily to the feedback
Read MorePosted by Steve Moran | Feb 9, 2020 | Leadership | 0 |
Does your community supply toilet paper or is it up to the residents and their families to keep them wiping free and easy?
Read MorePosted by Denise Boudreau-Scott | Feb 6, 2020 | Employee Engagement | 2 |
Well, hello there! Welcome to the Senior Living Turnover Commiseration Club!
Read MorePosted by Susan Saldibar | Feb 5, 2020 | Sales & Marketing | 0 |
Itโs great to witness the results a senior living provider can achieve when they find the guts to try something different.
Read MorePosted by Steve Moran | Feb 5, 2020 | Life Enrichment, Sales & Marketing | 1 |
I have experienced pretty good to awful but never once spectacular until this past week.
Read MorePosted by Fara Gold McLaughlin | Feb 4, 2020 | Life Enrichment | 0 |
Letโs make living and thriving in senior living communities more fun for caregivers with greater dignity for residents.
Read MorePosted by Kent Mulkey | Feb 4, 2020 | Life Enrichment | 0 |
Facts are facts. Images and stories make them come alive.
Read MorePosted by Susan Saldibar | Feb 3, 2020 | Development | 0 |
What if you were responsible for teaching 200+ residents how to drive a car for the first time, on top of your daily responsibilities?
Read MorePosted by Steve Moran | Feb 3, 2020 | Life Enrichment | 0 |
There is no better time for socializing, building and maintaining relationships than breaking bread together.
Read MorePosted by Susan Saldibar | Feb 2, 2020 | Life Enrichment | 1 |
For older adults, especially those with mobility or vision issues, Alexa brings a meaningful improvement in quality of life.
Read MorePosted by Steve Moran | Feb 2, 2020 | Leadership | 0 |
Some would argue we already have too many associations. These communities have some very unique challenges.
Read MorePosted by Elizabeth George | Jan 30, 2020 | Life Enrichment | 0 |
โResponse times were 15, 20, and sometimes 25 minutes. I knew we had to do better.โ
Read MorePosted by Pam McDonald | Jan 30, 2020 | Life Enrichment | 0 |
From care-based with wellness to wellness-based with care.
Read MorePosted by Steve Moran | Jan 29, 2020 | Leadership | 0 |
Every time I leave a conference, I leave feeling like there is probably one more person I donโt know but should have met
Read MorePosted by Steve Moran | Jan 29, 2020 | Sales & Marketing | 0 |
Even the bad stuff or maybe especially the bad stuff becomes a story worth telling.
Read MorePosted by Pam McDonald | Jan 29, 2020 | Podcast | 1 |
๏ปฟ Consumers Want Wellness-Based Communities with Care, Not Care-based Communities with Wellness....
Read MorePosted by SaraKyle | Jan 28, 2020 | Leadership | 0 |
I was so desperate for a solution that I was not selective or cautious enough.
Read MorePosted by Steve Moran | Jan 27, 2020 | Employee Engagement, Leadership | 1 |
As I think about it, I find myself believing this should be the norm in senior living.
Read MorePosted by Susan Saldibar | Jan 26, 2020 | Leadership | 0 |
It makes a strong case that, as in a game of golf, โon parโ doesnโt win the game.
Read MorePosted by veronicabarber | Jan 26, 2020 | Leadership, Sales & Marketing | 1 |
A painful reminder of how our field sometimes lags behind other fields in transformative thinking and innovative ideas.
Read MorePosted by Elizabeth George | Jan 23, 2020 | Life Enrichment | 1 |
Even with the best of preparation and skill, falls will happen. Encourage your team to take a proactive approach.
Read MorePosted by Steve Moran | Jan 23, 2020 | Sales & Marketing | 0 |
We have spent a fair amount of time talking about alternative ways to pay the bills and so far, this seems to best serve our readers and the senior living sector
Read MorePosted by Susan Saldibar | Jan 22, 2020 | Sales & Marketing | 0 |
Who in your organization is the โgo-toโ person for a new resident?
Read MorePosted by Mary Finch | Jan 22, 2020 | Leadership, Life Enrichment | 0 |
I am to my breaking point and I don’t want her to see the pain her words bring me. I do not want to turn my back on her either.
Read MorePosted by Steve Moran | Jan 21, 2020 | Sales & Marketing | 2 |
โStay Relevant, thatโs the name of the game . . .โ
Read MorePosted by Elizabeth George | Jan 20, 2020 | Sales & Marketing | 1 |
You may be wondering if itโs even possible to change the sales tide until the demographics and demand catch up.
Read MorePosted by Kent Mulkey | Jan 20, 2020 | Leadership | 0 |
In recent days I have been reflecting on the experiences and lessons I have learned over the years. Here are five lessons I have learned from 20 years in senior living.
Read MorePosted by Susan Saldibar | Jan 19, 2020 | Development | 0 |
Three stories you will want to pay attention to. Whatโs great is that their stories are diverse, and yet there is a common thread running between them.
Read MorePosted by Steve Moran | Jan 19, 2020 | Life Enrichment | 2 |
Some monstrous food for thought when it comes to programing for senior living.
Read MorePosted by Steve Moran | Jan 16, 2020 | Life Enrichment | 0 |
These are all first world problems that keep us from being our best selves.
Read MorePosted by Susan Saldibar | Jan 15, 2020 | Sales & Marketing | 1 |
If youโre a LinkedIn โno showโ youโre really missing out. LinkedIn has moved far beyond being a platform for job seekers.
Read MorePosted by Kent Mulkey | Jan 15, 2020 | Sales & Marketing | 0 |
No matter how much you work to spin it, differentiate it, price it, renovate it, hope for it, fast for it, do a sage cleansing, program it, walk around it seven times . . . most people wonโt move in to your senior community.
Read MorePosted by Pam McDonald | Jan 15, 2020 | Podcast | 0 |
Building new, expanding, or remodeling senior living communities is extraordinarily expensive and...
Read MorePosted by Steve Moran | Jan 14, 2020 | Leadership | 1 |
I worry that too often senior living families and residents, once they are in the community, are treated as necessary evils than valuable customers.
Read MorePosted by Steve Moran | Jan 13, 2020 | Development | 0 |
If it was something his mom wanted and liked there were going to be other people who wanted the same thing.
Read MorePosted by Steve Moran | Jan 13, 2020 | Development | 0 |
CES is a testament to human creativity, optimism, and hopefulness.
Read MorePosted by Susan Saldibar | Jan 12, 2020 | Sales & Marketing | 0 |
You pay a lot of money to get people to your website. Only to have a large percentage of them drop in and leave. Does that bug you?
Read MorePosted by Steve Moran | Jan 12, 2020 | Life Enrichment | 0 |
Decline is not the real enemy because it is inevitable.
Read MorePosted by Kent Mulkey | Jan 9, 2020 | Leadership | 0 |
Senior living is full of opportunities to touch residents, staff, families, and vendors. Go do it, with genuineness and authenticity.
Read MorePosted by Susan Saldibar | Jan 8, 2020 | Sales & Marketing | 0 |
People will make about 20 stops along the way before they make a decision. Why should you care?
Read MorePosted by Steve Moran | Jan 8, 2020 | Sales & Marketing | 0 |
Two questions for you . . . maybe, mostly, we donโt really appreciate how difficult and confusing the search for senior living is.
Read MorePosted by Susan Saldibar | Jan 7, 2020 | Sales & Marketing | 0 |
โWhen we talk with communities about the expectations of new residents and family members, they quickly become aware of the gaps within their own admissions processes,โ
Read MorePosted by Jack Cumming | Jan 7, 2020 | Development | 0 |
All human beings can benefit from a structure that gives them whatever they need, whenever they need it, and in accordance with their own life choices.
Read MorePosted by Elizabeth George | Jan 6, 2020 | Sales & Marketing | 0 |
โPeople want to oversimplify selling, but the truth is that the sales process is not simple.โ
Read MorePosted by Steve Moran | Jan 6, 2020 | Employee Engagement | 1 |
Not a single leader doesnโt know exactly how many apartments are empty, how many are likely to be empty in the next few weeks. But what about your employee turnover rate? What do your numbers look like?
Read MorePosted by Susan Saldibar | Jan 5, 2020 | Life Enrichment | 3 |
The content itself was pretty cool, too. So much so that, only a week after the webinar, 300 residents had registered for 600 activities.
Read MorePosted by Pam McDonald | Jan 5, 2020 | Leadership | 0 |
The senior dining association can help ensure your dining staff is first-rate.
Read MorePosted by Susan Saldibar | Jan 2, 2020 | Sales & Marketing | 0 |
Why arenโt you doing all this already? Your competitor down the block probably is.
Read MorePosted by Steve Moran | Jan 2, 2020 | Sales & Marketing | 0 |
We all ultimately do the same thing, our differentiation is how we do it. Do you know what makes you better than the competition?
Read MorePosted by Susan Saldibar | Jan 1, 2020 | Life Enrichment | 0 |
Tracking participation, after all, is a requirement. But itโs a hard one to meet if you have to lug around pieces of paper to take notes.
Read MorePosted by Kent Mulkey | Jan 1, 2020 | Life Enrichment | 0 |
โI take what I do very seriously, but I donโt take myself all that seriously.โ
Read MorePosted by Pam McDonald | Dec 31, 2019 | Leadership | 0 |
It was 18 months ago, and, boy, have we come a long way, baby!
Read MorePosted by Fara Gold McLaughlin | Dec 29, 2019 | Life Enrichment | 0 |
A practical solution to eliminating the last task caregivers want to complete and to remove the shame and indignity residents often experience
Read MorePosted by Steve Moran | Dec 29, 2019 | Leadership | 1 |
Massive operational failures in large senior living communities. This one question keeps percolating through my mind . . .
Read MorePosted by Jacquelyn Kung | Dec 26, 2019 | Development | 0 |
Operators are beholden to the capital owners, who squeeze their organizations for higher profits. So, how do we change as an industry?
Read MorePosted by Jack Cumming | Dec 25, 2019 | Development | 1 |
Imagine a for-profit corporation that covenanted to act like a nonprofit. What would that mean?
Read MorePosted by Steve Moran | Dec 23, 2019 | Sales & Marketing | 0 |
Every single one of you has a story, most of the best stories are simple and may not even feel that big.
Read MorePosted by Susan Saldibar | Dec 22, 2019 | Sales & Marketing | 0 |
When I interview someone about a technology platform or app, I find myself asking without even thinking, โOh, so thatโs an AI component?โ You be the judge.
Read MorePosted by Steve Moran | Dec 22, 2019 | Leadership | 0 |
The hard part is that it has to start with the leader confessing their failures and being open about fixing it.
Read MorePosted by Susan Saldibar | Dec 19, 2019 | Sales & Marketing | 0 |
Hashtags can take on all kinds of meaning and evoke all kinds of emotions these days. But when hashtags are used in a positive way, they can be uniquely transformative.
Read MorePosted by Rebecca Wiessmann | Dec 19, 2019 | Leadership | 0 |
Management often gets wrapped up in what something should look like, should be, and forgets what it really is.
Read MorePosted by Susan Saldibar | Dec 18, 2019 | Sales & Marketing | 0 |
It isnโt a stretch to conclude that all those videos you arenโt making are probably costing you leads.
Read MorePosted by Steve Moran | Dec 18, 2019 | Employee Engagement | 2 |
Actually this is not true. Here are two key findings, both of which will likely startle you.
Read MorePosted by Jacquelyn Kung | Dec 17, 2019 | Leadership | 3 |
Racism is a hot topic in the news and politics these days. Senior living leaders shouldnโt turn a blind eye to this news.
Read MorePosted by Steve Moran | Dec 16, 2019 | Leadership | 1 |
The temptation to think โcool another residentโ is very high particularly when your occupancy is not where you want it to be. This is a story about leadership courage!
Read MorePosted by Susan Saldibar | Dec 15, 2019 | Life Enrichment | 0 |
Wearables in the Trash Cans, Under Beds and Flushed Down the Toilet. Whatโs Wrong Here?
Read MorePosted by Kent Mulkey | Dec 15, 2019 | Leadership | 0 |
Illegitimi non Carborundum! Look it up . . .
Read MorePosted by Susan Saldibar | Dec 12, 2019 | Leadership | 0 |
For those of you finding yourselves scurrying to understand and work within the new PDGM framework, hereโs a quick review.
Read MorePosted by Steve Moran | Dec 12, 2019 | Life Enrichment | 2 |
Some of you are living your dream job. Some of you are really struggling with what to be when you grow up. I kept trying . . . kept getting up every morning looking for the right fit.
Read MorePosted by Mary Finch | Dec 11, 2019 | Life Enrichment | 0 |
Some residents seem like a lost cause. But a little compassion can go a long way.
Read MorePosted by Pam McDonald | Dec 11, 2019 | Podcast | 0 |
When the room is full of top chefs, who could resist a culinary showdown? How about 3, including a...
Read MorePosted by Steve Moran | Dec 10, 2019 | Sales & Marketing | 1 |
What would happen if every senior living community, every senior living organization did this exercise once a year?
Read MorePosted by Kent Mulkey | Dec 9, 2019 | Life Enrichment | 0 |
Why do we open uncapped choices and opportunities to young people, yet begin to slowly take away choice and freedom when adults get older?
Read MorePosted by Jack Cumming | Dec 8, 2019 | Leadership | 1 |
A quieter event shadow of the LeadingAge hoopla. There is a message in the contrast, the one overwhelming, the other moving.
Read MorePosted by SaraKyle | Dec 5, 2019 | Life Enrichment | 1 |
We devote a lot of time speaking to each other about how to improve resident care. What would happen if we spent even a fraction of that time listening to the residents themselves?
Read MorePosted by Steve Moran | Dec 4, 2019 | Sales & Marketing | 2 |
Whatโs going on? The bottom line is that this โfeudโ has turned into a goldmine for both companies.
Read MorePosted by Susan Saldibar | Dec 3, 2019 | Sales & Marketing | 0 |
There are plenty of touchpoints along the admissions life cycle that can cost senior living operators serious money; especially if they are still relying on manual admissions processes.
Read MorePosted by Kent Mulkey | Dec 3, 2019 | Leadership | 1 |
Perhaps you or someone you know is on the verge of or in the middle of burnout.ย Here are a few tips to make it through.
Read MorePosted by Susan Saldibar | Dec 2, 2019 | Sales & Marketing | 0 |
Whatโs your average review rating across the board? Are they getting better? Worse? Do you even know?
Read MorePosted by Pam McDonald | Dec 2, 2019 | Life Enrichment | 1 |
We don’t own the communities. We work with them, support them. One of the objectives of Kendalโs communities is to encourage residents to design their own lifestyle.
Read MorePosted by Susan Saldibar | Dec 1, 2019 | Life Enrichment | 0 |
For those of you who celebrated the Christmas holidays growing up, what stands out in your memory? Why should aging seniors have to leave all that behind when they enter an assisted living community?
Read MorePosted by Steve Moran | Dec 1, 2019 | Sales & Marketing | 0 |
The real truth about underperforming senior living communities . . .If you are in pain with occupancy do these two things . . .
Read MorePosted by Pam McDonald | Nov 27, 2019 | Podcast | 0 |
Senior Director Susan Ryan details The Green House Projectโs ambitious 2.0 Initiative to return...
Read MorePosted by Susan Saldibar | Nov 26, 2019 | Sales & Marketing | 0 |
Forecasts suffer, making them prime fodder for skepticism, finger pointing, and the uncomfortable reality that, win or lose, you may never really know why. A new predictive goal modeling feature that automatically incorporates all the rich data contained in the CRM.
Read MorePosted by Katie Roper | Nov 26, 2019 | Life Enrichment | 1 |
Several companies promote the value proposition of curing the loneliness epidemic in elders. But is there one?
Read MorePosted by Susan Saldibar | Nov 25, 2019 | Sales & Marketing | 0 |
Positive signs of a breaking away from traditional sales models and moving beyond basic demographic targeting in marketing efforts.
Read MorePosted by Steve Moran | Nov 25, 2019 | Leadership | 0 |
SMASH is always a great time to connect with readers and I almost always learn something. This year, I asked a bunch of attendees to share their thoughts.
Read MorePosted by Susan Saldibar | Nov 24, 2019 | Sales & Marketing | 0 |
In this climate, you need to know more than if residents โcanโ pay. Willingness to pay is a valuable screening add.
Read MorePosted by Kent Mulkey | Nov 24, 2019 | Employee Engagement, Leadership | 0 |
โYou can call yourself a leader, but if no one is following you are merely taking a walkโ. How can you be a better leader?
Read MorePosted by Wendy D'Alessandro | Nov 21, 2019 | Sales & Marketing | 1 |
This is good news for families who discover during holiday visits that their aging relative requires urgent or an increased need for senior care or assistance. Did you make the cut this year?
Read MorePosted by Steve Moran | Nov 21, 2019 | Employee Engagement | 1 |
There has been a rash of exposes about senior living in the press. Do we have a real problem or is it just fear-mongering? What can we do to fix it?
Read MorePosted by Fara Gold McLaughlin | Nov 20, 2019 | Life Enrichment | 0 |
Going to the toilet is a solo endeavor, private and personal. With a push of a button or staff assistance with a remote control, our residents can maintain their independence.
Read MorePosted by Jack Cumming | Nov 20, 2019 | Sales & Marketing | 0 |
Historically, a brand was a kind of covenant between a corporation and its customers. This is relevant not only for Brookdale but for the industry.
Read MorePosted by Susan Saldibar | Nov 19, 2019 | Life Enrichment | 0 |
When your 102-year old resident pulls out his iPad to access an app, you know you have something special on your hands.
Read MorePosted by Mary Finch | Nov 19, 2019 | Life Enrichment | 1 |
Alzheimerโs is a horrible disease that can be hard to face at times. But we can still provide joy to those suffering, and maybe learn something from them as well.
Read MorePosted by Steve Moran | Nov 18, 2019 | Sales & Marketing | 0 |
Average call response times, system wide, are 10-12 minutes most days, and it tends to be worse on the weekends. ANSWER THE DAMN CALL!
Read MorePosted by Steve Moran | Nov 18, 2019 | Life Enrichment | 1 |
No one wants to move into senior living. What would senior living need to look like for you?
Read MorePosted by Elizabeth George | Nov 17, 2019 | Sales & Marketing | 0 |
Predictability and simplicity is often the rationale behind considering an All-Inclusive model. Makes sense, right? Maybe not.
Read MorePosted by Jack Cumming | Nov 17, 2019 | Sales & Marketing | 0 |
Communities are continuously trying to reach younger seniors. Why isn’t it working?
Read MorePosted by Steve Moran | Nov 14, 2019 | Life Enrichment | 1 |
What do seniors want? David Stewart turns to tinder to find the answers.
Read MorePosted by Kent Mulkey | Nov 13, 2019 | Life Enrichment | 1 |
At age 75, the world wakes up and celebrates all that older adults have to offer the world! So, what happened to the 20 years between age 55 and age 75?
Read MorePosted by Pam McDonald | Nov 13, 2019 | Podcast | 0 |
At nonprofit, Quaker-based Kendal communities (www.kendal.org), residents are extensively involved...
Read MorePosted by Jack Cumming | Nov 12, 2019 | Sales & Marketing | 2 |
Marketing is a calling that requires the ultimate in human understanding. How does your sales team stack up?
Read MorePosted by Steve Moran | Nov 11, 2019 | Employee Engagement | 0 |
How a dining room manager created a team that everyone loves. If we could all do this we would have zero recruitment or retention problems.
Read MorePosted by guestcontributor | Nov 10, 2019 | Life Enrichment | 0 |
A journalist contends that the idea that we all can be independent and self-sufficient until we die is pure fantasy. It’s time for a discussion, not judgment.
Read MorePosted by Pam McDonald | Nov 7, 2019 | Life Enrichment | 2 |
SLF interviews Lori La Bey, a leading educator in dementia care. “How do you shift that level of trust?”
Read MorePosted by Elizabeth George | Nov 6, 2019 | Life Enrichment | 0 |
Every 11 seconds an older adult is treated in the Emergency Room for a fall. Here’s a system for detecting and reducing falls that has the industryโs biggest players reimagining how they address falls with their dementia care residents.
Read MorePosted by Steve Moran | Nov 6, 2019 | Leadership | 1 |
I met the most interesting man in the world. Can we find the most interesting man in senior living?
Read MorePosted by Susan Saldibar | Nov 5, 2019 | Sales & Marketing | 0 |
Google is more powerful than ever. And they may start limiting your online visibility.
Read MorePosted by Kent Mulkey | Nov 5, 2019 | Life Enrichment | 0 |
Real meaning in life comes from the world we create outside of work. The big question is how can any of us, all of us, make the job we have now more satisfying?
Read MorePosted by Elizabeth George | Nov 4, 2019 | Sales & Marketing | 0 |
Over the years, senior living selling has become all about showing and less about explaining. But it’s not the building you’re selling.
Read MorePosted by Steve Moran | Nov 4, 2019 | Development | 0 |
Everyone thought PetSmart was crazy. Maybe we need a little crazy in senior living.
Read MorePosted by Susan Saldibar | Nov 3, 2019 | Sales & Marketing | 0 |
Facebook is testing out removing that little counter that shows how many โlikesโ a post gets. Could the removal of likes be a blessing in disguise?
Read MorePosted by Steve Moran | Nov 3, 2019 | Development | 0 |
Merrill Gardens Names New President and Purchases Blue Harbor. This is pretty cool.
Read MorePosted by Steve Moran | Oct 31, 2019 | Sales & Marketing | 0 |
IT SHOULD NOT BE THIS WAY . . . 10 tips for creating a perfect guest room.
Read MorePosted by Steve Moran | Oct 30, 2019 | Sales & Marketing | 0 |
A โhow to create great videoโ video . . . that makes sense right?
Read MorePosted by Pam McDonald | Oct 30, 2019 | Leadership, Life Enrichment | 0 |
Amy Birkel, CEO of Heritage Communities, moved into all 13 of her companyโs communities for a good behind-the-scenes look at life for their residents. The takeaways she shares are profound.
Read MorePosted by Kent Mulkey | Oct 29, 2019 | Sales & Marketing | 0 |
We default to the truth. With prospective residents, donโt be caught in the trap of merely believing what they tell you.
Read MorePosted by Pam McDonald | Oct 29, 2019 | Podcast | 0 |
For over a decade, Lori La Bey has been educating the public about dementia and dementia care...
Read MorePosted by Pam McDonald | Oct 28, 2019 | Sales & Marketing | 0 |
Two organizations are joining forces to ease the transition into senior living and help families evaluate their options.
Read MorePosted by Steve Moran | Oct 28, 2019 | Development | 1 |
Are you ready for it?
Read MorePosted by Susan Saldibar | Oct 27, 2019 | Development | 0 |
Big Takeaways from the RAL National Convention. Is this going to revolutionize senior living?
Read MorePosted by guestcontributor | Oct 27, 2019 | Life Enrichment | 0 |
You never know what gem you might get.
Read MorePosted by Susan Saldibar | Oct 24, 2019 | Sales & Marketing | 0 |
Are your salespeople hunters or farmers? If you only hire hunters, you might be losing money.
Read MorePosted by Jack Cumming | Oct 24, 2019 | Development | 0 |
Disrupt or Be Disrupted
Read MorePosted by Susan Saldibar | Oct 23, 2019 | Life Enrichment, Sales & Marketing | 0 |
You spend time and money to develop leads. But what happens when they come through your doors?
Read More